Senior Go‑to‑Market Customer Engineer & Technical Advisor – AI‑Powered Defense Solutions, Foundation Model Integration & Autonomous Robotics Lead at brighthush

About brighthush

brighthush is not just a technology company; it is a mission‑driven force reshaping the future of national security. By fusing cutting‑edge artificial intelligence with autonomous robotics, we are building the next generation of defense capabilities that empower U.S. forces and their allies with unprecedented autonomy, adaptability, and precision. Our flagship platform, Fury, is the world’s first robotic foundation model that allows human operators to command fleets of robots through natural language while the machines sense, decide, and act together as a single, cohesive system. At brighthush, we believe that intelligent machines will become the cornerstone of defense strategy, scaling, learning, and operating safely across every domain.

We are a high‑velocity startup that thrives on urgency, precision, and relentless execution. Our team is composed of world‑class engineers, data scientists, and product leaders who are passionate about pushing the boundaries of AI and robotics. If you want to be part of a mission that shapes the defense landscape, brighthush offers an unparalleled opportunity to work on cutting‑edge technology, influence product strategy, and build a career that matters.

Why Join brighthush

At brighthush, you will:

• Work on technology that directly supports national security and global stability.
• Collaborate with the brightest minds in AI, robotics, and systems engineering.
• Own end‑to‑end customer engagements that drive real‑world impact.
• Shape the future of autonomous systems and foundation models.
• Benefit from a culture that rewards curiosity, accountability, and rapid iteration.

Role Overview

As a Senior Go‑to‑Market Customer Engineer at brighthush, you will serve as the technical bridge between our customers, partners, and internal teams. You will guide a focused portfolio of defense and security customers from discovery through successful deployment of Fury, ensuring they unlock the full potential of our foundation model while maintaining the highest standards of safety and reliability. In addition, you will lead the growth of brighthush’s customer engineering function, establishing processes, playbooks, and a high‑performing team that scales with our rapid expansion.

Key Responsibilities

• Customer Success Leadership: Act as the primary technical advisor for brighthush customers, coordinating cross‑functional teams to deliver on mission‑critical deployments.
• Solution Design & Architecture: Translate customer mission and business requirements into robust, scalable technical solutions, influencing architecture decisions and product strategy.
• Pilot & Prototype Development: Design and execute customized pilots, prototypes, and evaluation suites that demonstrate the value of Fury in real‑world scenarios.
• Hands‑On Workshops: Lead technical workshops, code reviews, and architecture sessions with customer engineering teams, fostering deep collaboration.
• Team Building & Mentorship: Recruit, mentor, and manage a growing team of customer engineers, defining playbooks, processes, and performance metrics that enable scalable GTM engineering.
• Insight & Feedback Loop: Identify common design patterns, capture lessons learned, and feed actionable insights back to Product and Engineering to accelerate innovation.
• Knowledge Management: Create and maintain internal and public assets—documentation, best‑practice guides, and training materials—covering prompting, evaluation, agentic behavior, and architecture techniques for brighthush foundation models.
• Industry Awareness: Stay current on the latest developments in LLMs, VLMs, VLAs, and robotic foundation models, including emerging implementation patterns and AI product stacks.
• Customer Engagement: Travel to customer sites for workshops, implementation support, and relationship building; attend conferences, lead speaking engagements, and author thought‑leadership content on AI and autonomy.

Essential Qualifications

• 4+ years of experience in technical roles such as Customer Engineer, Forward‑Deployed Engineer, Software Engineer, or Technical Product Manager, with a proven track record of working closely with customers.
• Hands‑on production experience with large language models, vision‑language models, and/or vision‑language agents, including advanced prompt engineering, agent development, evaluation frameworks, and large‑scale deployment.
• Strong programming skills in JSON, Python, or TypeScript, with a history of building production‑grade applications.
• Demonstrated ability to navigate ambiguity, execute across domains, and distill complex problems into simple, elegant solutions.
• High‑cooperation mindset for cross‑organizational collaboration, balancing competing priorities with integrity and transparency.
• Passion for advancing safe, beneficial AI systems through creative technical applications.
• Exceptional communication skills, capable of conveying technical concepts to diverse stakeholders while maintaining a low‑ego, collaborative approach.
• At least a Bachelor’s degree in Computer Science, Electrical Engineering, Robotics, or a related field (or equivalent experience).
• Must be a U.S. Person due to required access to U.S. export‑controlled information or facilities.
• Strong interest in defense of the United States and its allies.
• Potential to obtain and hold a U.S. Top Secret security clearance.

Preferred Qualifications

• Experience leading or scaling a customer engineering or technical enablement function in a high‑growth startup.
• Background in autonomous systems, robotics, or defense‑grade software engineering.
• Published technical content, conference presentations, or open‑source contributions related to AI, robotics, or autonomous agents.
• Familiarity with defense procurement processes, compliance standards, and security clearance procedures.
• Experience working with cross‑functional teams in a fast‑paced, iterative product development environment.

Skills & Competencies

• Technical Leadership & Mentorship
• Solution Architecture & Design
• Customer‑Facing Communication
• Project Management & Execution
• Data‑Driven Decision Making
• Agile & Lean Methodologies
• Security & Compliance Awareness
• Continuous Learning & Innovation

Career Growth & Learning Opportunities

At brighthush, your career trajectory is directly tied to the impact you create. As a Senior Go‑to‑Market Customer Engineer, you will:

• Lead the design of a new GTM engineering function, shaping the way brighthush interacts with customers worldwide.
• Collaborate with senior leaders in Product, Engineering, and Sales to influence the roadmap of Fury and future foundation models.
• Gain exposure to cutting‑edge AI research, robotics integration, and defense‑grade system design.
• Develop a deep understanding of the defense acquisition ecosystem, security clearances, and compliance frameworks.
• Participate in industry conferences, workshops, and speaking engagements, building your personal brand as a thought leader in AI‑driven defense.
• Advance into leadership roles such as Director of Customer Engineering, VP of Technical Services, or Chief Technology Officer.

Work Environment & Culture

brighthush fosters a culture of curiosity, accountability, and rapid iteration. We value:

• Open communication and transparency across all levels.
• Data‑driven decision making and continuous improvement.
• Collaboration across disciplines—engineering, product, sales, and operations.
• Work‑life balance, with flexible schedules and remote‑first policies.
• A commitment to safety, ethics, and responsible AI deployment.

Compensation & Benefits

We offer a competitive total rewards package that reflects your expertise and the critical nature of your role:

• Base Salary: $150,000—$180,000 USD (commensurate with experience)
• Performance Bonus: Annual bonus potential tied to company and individual performance.
• Equity: Meaningful equity stake in brighthush, aligning your success with the company’s growth.
• Health & Wellness: Premium medical, dental, and vision plans with $0 paycheck contribution.
• Paid Time Off: Competitive PTO, company holidays, and flexible vacation policy.
• Perks: Daily catered lunch, fully stocked kitchen, EV charging stations, and relocation assistance (where applicable).
• Professional Development: Sponsorship for conferences, certifications, and training programs.

How to Apply

If you are excited to shape the future of defense technology, lead a high‑impact engineering team, and work with the most advanced AI and robotics systems, we encourage you to apply. Even if you do not meet every single qualification, we welcome strong candidates who demonstrate passion, curiosity, and a willingness to learn.

Join brighthush and Make a Difference

At brighthush, you will be part of a mission that ensures U.S. and allied dominance in the age of intelligent machines. You will collaborate with top engineers in autonomy, AI, and national security, see your work deployed on real systems, and help define the future of intelligent defense systems. Backed by leading investors and a dedicated team, brighthush offers a unique blend of startup agility and strategic impact.

Ready to take the next step? Submit your application today and become a pivotal part of brighthush’s journey to redefine defense technology.