Senior Key Account Manager – Driving Strategic Customer Leadership, Growth, and Innovation in Thin‑Film Photovoltaic Solutions at brighthush

About brighthush

brighthush stands at the cutting edge of the clean‑energy revolution, delivering next‑generation thin‑film photovoltaic (PV) solutions that power the world’s transition to sustainable power. Our portfolio spans advanced materials, state‑of‑the‑art deposition equipment, and end‑to‑end service offerings, enabling manufacturers, utilities, and developers to achieve higher efficiencies, lower cost‑per‑watt, and unparalleled uptime. With a mission to accelerate solar adoption, brighthush provides the tools, expertise, and support that empower our customers to lead the market.

Position Overview

As a Senior Key Account Manager at brighthush, you will be the strategic bridge between our world‑class product portfolio and one of the industry’s premier U.S. thin‑film photovoltaic manufacturers. Your role is pivotal—nurturing, expanding, and safeguarding a high‑value, technically complex account that drives revenue, innovation, and market leadership. You will be the voice of the customer within brighthush, translating their needs into actionable plans that align with our long‑term vision.

Why This Role Matters

Thin‑film photovoltaics are at the forefront of the global energy transition, offering unique advantages in flexibility, weight, and cost. Your expertise will shape how our customer achieves higher efficiency, lower cost‑per‑watt, and superior uptime—critical metrics that define market success. By aligning brighthush’s cutting‑edge solutions with the customer’s roadmap, you will directly influence the industry’s evolution and secure a long‑term partnership that benefits both parties.

Key Responsibilities

• Account Ownership & Strategic Growth
  • Act as the primary business interface for a major U.S. solar manufacturer, building deep, trust‑based relationships with technical, operations, and procurement stakeholders across multiple facilities.
  • Develop and execute a comprehensive, data‑driven account plan that aligns with the customer’s long‑term roadmap, production goals, and sustainability targets.
  • Identify, prioritize, and champion opportunities for cost reduction, performance improvement, and reliability enhancement across materials, equipment, and recycling services.
  • Track, analyze, and report on key performance indicators (KPIs) such as uptime, cost‑per‑watt, and material yield, translating data into actionable insights that drive continuous improvement.
• Sales & Strategic Execution
  • Drive revenue growth through new program wins, volume expansion, and solution‑based selling, consistently exceeding quarterly targets.
  • Lead pricing, proposal, and negotiation processes for both recurring and capital business, ensuring profitability while maintaining customer satisfaction.
  • Collaborate with engineering, quality, and leadership teams to support complex commercial cycles, from concept to delivery.
  • Champion cross‑functional initiatives that accelerate time‑to‑market for new product launches and upgrades.
• Cross‑Functional Coordination
  • Serve as the customer advocate within brighthush, ensuring alignment across R&D, product, service, and supply chain functions.
  • Support field service teams on escalations, upgrades, and maintenance planning, ensuring minimal downtime for the customer.
  • Monitor inventory, forecast material usage, and align delivery schedules with the customer’s production calendar.
  • Facilitate quarterly business reviews, capturing feedback and translating it into product roadmap enhancements.
• Market & Industry Insight
  • Stay current with trends in photovoltaic manufacturing, vacuum deposition, and thin‑film coating technologies.
  • Recommend product or service adjustments based on customer feedback and evolving market dynamics.
  • Represent brighthush at industry conferences, trade shows, and technical forums, building brand credibility and thought leadership.

Essential Qualifications

• Bachelor’s degree in Engineering, Materials Science, or Business (or equivalent experience).
• 10+ years of account or technical program management experience in a high‑volume manufacturing or industrial environment.
• Proven track record managing a high‑value, technically complex customer relationship.
• Strong interpersonal and communication skills, capable of influencing stakeholders at all levels.
• Deep familiarity with industrial capital equipment, materials, or consumables for high‑volume manufacturing.
• Willingness to travel domestically (25–35% of the time) to support on‑site engagements.

Preferred Qualifications

• Experience with solar thin‑film manufacturing and related materials.
• Hands‑on knowledge of PVD systems, sputtering targets, and vacuum coating environments.
• Understanding of production environments with stringent uptime, cost‑per‑watt, or throughput goals.
• Experience navigating long‑term agreements, supply chain coordination, and customer scorecard metrics.
• Regulatory familiarity (e.g., Inflation Reduction Act) is a plus.

Skills & Competencies

• Strategic Thinking & Visionary Leadership
• Technical Acumen in Thin‑Film Photovoltaics & Vacuum Deposition
• Data‑Driven Decision Making & KPI Analysis
• Negotiation & Commercial Acumen
• Cross‑Functional Collaboration & Influence
• Customer‑Centric Mindset & Relationship Building
• Adaptability & Problem‑Solving in Dynamic Environments

Career Growth & Learning Opportunities

At brighthush, your career trajectory is as dynamic as the technology you support. We offer:

• Structured leadership development programs that prepare you for senior management roles.
• Access to cutting‑edge research labs and product development teams.
• Mentorship from industry veterans and cross‑functional experts.
• Global travel opportunities to collaborate with international customers and partners.
• Continuous learning through certifications, workshops, and industry conferences.

Work Environment & Company Culture

brighthush thrives on a culture of innovation, collaboration, and accountability. Our values include:

• Innovation – We encourage bold ideas that push the boundaries of photovoltaic technology.
• Integrity – Transparent communication and ethical practices guide every decision.
• Teamwork – Diverse perspectives are celebrated, and cross‑functional teamwork is the norm.
• Customer Success – Your success is measured by the success of our partners.
• Work‑Life Balance – Flexible schedules, remote options, and wellness programs support holistic well‑being.

Compensation & Benefits

While specific figures vary by experience and location, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with market standards and experience.
• Performance‑based bonus structure tied to revenue and account growth.
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off, holidays, and flexible work arrangements.
• Professional development budget and tuition reimbursement.
• Employee stock purchase plan and equity options for eligible roles.

How to Apply

Ready to lead the next wave of photovoltaic innovation? Submit your résumé and a cover letter outlining your experience with high‑volume manufacturing and strategic account management. We look forward to exploring how your expertise can elevate brighthush’s partnership with our leading U.S. thin‑film manufacturer.

Apply to brighthush Today

Join brighthush – Where Innovation Meets Impact

At brighthush, you will not only manage an account; you will shape the future of clean energy. If you are a strategic thinker, a technical storyteller, and a relentless partner, we invite you to bring your passion to our team. Together, we will power a brighter, cleaner world.