Senior Manager, Customer Curriculum Solutions & B2B Training Lead – Instructional Design & Learning Experience Architect for Accounting Professionals – Driving Transformative Professional Education at brighthush

About brighthush

brighthush is the premier catalyst for professional education in the accounting and finance sector. For more than a decade, we have partnered with public accounting firms, corporate finance teams, and independent practitioners to deliver high‑impact CPA, CMA, and CPE programs that accelerate careers and elevate practice standards. Our mission is simple yet powerful: enable learning that transforms practice, drives performance, and elevates the profession. We achieve this by blending expert instruction, cutting‑edge technology, and an unwavering focus on student success.

Culture at brighthush is not a buzzword—it’s the foundation of everything we do. We live our core values every day: Love, Joy, Boldness, Teamwork, and Curiosity. These principles guide our interactions with colleagues, clients, and the communities we serve. We celebrate diversity, champion inclusion, and foster an environment where every voice is heard and every idea can flourish.

Role Overview

As the Senior Manager – Customer Curriculum Solutions, you will be the vital bridge between brighthush's world‑class learning platform and the evolving needs of accounting firms and corporate finance teams. You will partner with B2B customers to translate their learning objectives into engaging, standards‑compliant curriculum, ensuring that every training experience is tailored, relevant, and impactful.

In this role, you will:

• Lead the design and development of custom training programs—on‑demand, live, virtual, and hybrid—across a spectrum of delivery formats.
• Transform customer content into brighthush-aligned curriculum, filling gaps and enhancing learning outcomes.
• Advocate for the customer’s voice throughout product development, from discovery to launch.
• Build and mentor a high‑performing team as the portfolio of new offerings expands.

Key Responsibilities

Curriculum Development & Content Adaptation

• Collaborate with B2B clients to co‑create custom learning paths that meet their specific workforce needs.
• Design learning objectives, course structures, content modules, and assessment tools that align with professional standards and brighthush's quality benchmarks.
• Ensure all content is technically accurate, up‑to‑date, and compliant with NASBA CPE and other relevant regulatory frameworks.
• Partner with subject matter experts, authors, and instructional designers to refine and iterate content, maintaining a consistent learner experience across all offerings.
• Document curriculum architecture and maintain a living repository of best practices for future reference.

Customer Discovery & Sales Enablement

• Conduct discovery calls to surface learning gaps, organizational objectives, and success metrics.
• Translate customer insights into actionable product requirements and scope definitions.
• Join sales engagements as a subject‑matter expert, articulating the value proposition, addressing technical questions, and capturing feedback for continuous improvement.
• Identify emerging training opportunities based on market trends, regulatory changes, and client feedback.

Product Requirements & Quality Assurance

• Author detailed Product Requirement Documents (PRDs) and user stories that guide engineering and product teams.
• Serve as the customer advocate during development, clarifying ambiguities and ensuring alignment with user needs.
• Lead user acceptance testing, content reviews, and pilot programs to validate that new offerings meet both internal standards and client expectations.
• Coordinate cross‑functional releases, ensuring timely delivery and high‑quality outcomes.

Leadership & Team Development

• Recruit, onboard, and mentor a growing team of curriculum specialists and instructional designers.
• Establish and refine processes for customer content adaptation, curriculum design, and project delivery.
• Foster a culture of collaboration, continuous learning, and accountability.
• Provide regular performance feedback, career coaching, and professional development opportunities.

Essential Qualifications

• Active CPA license.
• Bachelor’s degree in accounting, finance, or a related discipline.
• Minimum of 7 years of professional accounting experience, preferably in a public or corporate setting.
• Proven track record of leading client‑facing engagements and translating business needs into actionable solutions.
• Exceptional written and verbal communication skills, with the ability to produce clear, structured documentation for both technical and non‑technical audiences.
• Demonstrated ability to manage multiple projects and stakeholders in a fast‑paced, cross‑functional environment.
• Experience in mentoring, coaching, or managing teams, whether formally or informally.
• Willingness to travel up to 10% of the time.

Preferred Qualifications

• Public accounting background.
• Experience in learning and development, instructional design, or professional education (particularly CPE).
• Familiarity with NASBA CPE standards and other regulatory frameworks.
• Background in B2B sales support or enterprise client relationship management.
• Prior people‑management experience.

Nice to Have

• Product management experience, including writing PRDs, user stories, and collaborating with engineering teams.
• Proficiency with Agile methodologies and tools such as Jira, Confluence, or similar platforms.
• Experience conducting user acceptance testing, beta programs, or customer pilots.

Skills & Competencies

To thrive in this role, you will bring a blend of technical expertise, strategic thinking, and people‑centric leadership:

• Instructional Design Mastery: Deep understanding of adult learning principles, curriculum mapping, and assessment design.
• Regulatory Acumen: Familiarity with NASBA CPE, CMA, and other professional standards.
• Project Management: Ability to juggle multiple initiatives, set clear milestones, and deliver on time.
• Stakeholder Management: Skilled at building trust with clients, executives, and cross‑functional teams.
• Analytical Mindset: Data‑driven approach to measuring learning impact and iterating on content.
• Communication Excellence: Articulate complex ideas in both written and verbal formats.
• Leadership & Coaching: Passion for developing talent and fostering a culture of continuous improvement.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is as dynamic as the industry we serve. As we expand our B2B portfolio, you will:

• Shape the future of professional education by influencing product strategy at a global scale.
• Lead a high‑impact team that delivers measurable outcomes for accounting professionals worldwide.
• Access cutting‑edge learning technologies and industry‑leading thought leaders.
• Benefit from structured career paths, mentorship programs, and continuous learning initiatives.
• Earn recognition and rewards for driving innovation and customer success.

Work Environment & Culture

brighthush thrives on collaboration, curiosity, and bold innovation. Our teams are distributed across multiple time zones, yet we maintain a strong sense of community through regular virtual town halls, hackathons, and cross‑functional workshops. We celebrate wins—both big and small—and encourage experimentation, learning from failures, and celebrating diverse perspectives. Our culture is built on the belief that every employee’s voice matters and that together we can create transformative learning experiences.

Compensation & Benefits

While specific figures vary by location and experience, brighthush offers a competitive base salary, performance‑based bonuses, and a comprehensive benefits package that includes:

• Health, dental, and vision insurance.
• 401(k) with company match.
• Generous paid time off and flexible work arrangements.
• Professional development stipend and tuition reimbursement.
• Employee wellness programs and mental health resources.
• Access to brighthush's learning platform for personal and professional growth.

Why Join brighthush?

At brighthush, you’ll be part of a mission‑driven organization that values every employee’s contribution. We believe in empowering our people to grow, innovate, and lead. If you’re a seasoned accounting professional with a passion for education, a knack for turning complex needs into engaging learning experiences, and a desire to lead a dynamic team, we want to hear from you.

Ready to shape the future of accounting education? Apply today and help us light the way for the next generation of accounting leaders.