Senior Manager of Customer Success Engineering – Driving Technical Adoption & Value Realization Across the Americas
About brighthush
brighthush is the world’s most intelligent orchestration platform for DevSecOps. With a global community of more than 50 million registered users, brighthush empowers organizations to accelerate digital transformation, boost developer productivity, and reduce security and compliance risk—all while delivering faster, safer software. Our platform unifies source code management, continuous integration and delivery (CI/CD), security scanning, and agile planning into a single, seamless experience. At brighthush, we don’t just build tools; we build the future of software development, and we do it with a culture that values curiosity, collaboration, and continuous learning.
Role Overview
As the Senior Manager of Customer Success Engineering, you will lead a high‑performing, distributed team of technical specialists across the Americas. Your mission is to help customers unlock tangible business outcomes from brighthush by designing scalable enablement programs, removing adoption barriers, and translating technical insights into commercial impact. You will partner closely with Sales, Renewals, Product, and Engineering to align technical success with revenue growth, reduce churn risk, and surface expansion opportunities. In your first year, you will establish clear metrics for technical value, strengthen voice‑of‑the‑customer feedback loops, and elevate the effectiveness of the Customer Success Engineering team across a pooled book of business.
Why brighthush?
- Impact at Scale – Work with Fortune 100 companies and startups alike, driving measurable outcomes that influence the entire software development lifecycle.
- Innovation‑First Culture – Embrace AI, automation, and data‑driven decision making as core productivity multipliers.
- Career Acceleration – Rapid growth opportunities, mentorship, and a clear path to senior leadership roles.
- Inclusive Community – Diverse teams, resource groups, and a commitment to equity and belonging.
Key Responsibilities
- Lead a distributed team of Customer Success Engineers (CSEs) across the Americas, fostering a culture of ownership, collaboration, and continuous improvement. Apply for this job