Senior Mortgage Loan Officer
Company Description
Scott Credit Union is a member-owned, not-for-profit financial institution that delivers a full range of banking products and services with members’ best interests at the forefront. Any revenue beyond expenses and reserves is returned to members through better rates, lower fees, and expanded services, supporting long-term financial security. The organization is consistently recognized as a Top Workplace by the St. Louis Post-Dispatch and USA TODAY, reflecting a strong, values-driven culture. Guided by a “people helping people” philosophy, Scott Credit Union focuses on personal relationships, service excellence, and community impact. Team members work in an environment that promotes diversity, accountability, and professional growth. Role Description This full-time remote Senior Mortgage Loan Officer role is responsible for originating and managing residential mortgage loans while delivering an exceptional member experience. Daily activities include consulting with members to understand their home financing needs, recommending appropriate mortgage products, and guiding members through the application and approval process. The Senior Mortgage Loan Officer will collect and analyze financial documentation, collaborate with underwriting and processing teams, and ensure loans comply with internal policies and regulatory requirements. The role also involves maintaining a robust pipeline, cultivating referral relationships with real estate and community partners, and meeting production and quality goals. Ongoing responsibilities include timely communication with members, proactive follow-up on applications, and participation in virtual meetings and trainings to stay current on mortgage products and industry trends.
Qualifications
Experience as a Loan Officer, Senior Loan Officer, or similar role, with strong skills in loan origination and portfolio management. Knowledge of the Mortgage Industry and current market trends, including residential lending products and regulatory requirements. Proficiency in Mortgage Lending processes, including application intake, documentation review, and pipeline management. Solid understanding of Underwriting principles, risk assessment, and credit analysis to support sound lending decisions. Exceptional Customer Service skills, with the ability to build trust, communicate clearly, and support members throughout the loan process. Strong sales, relationship-building, and referral development abilities, ideally with established connections in real estate or related fields. Effective written and verbal communication skills, attention to detail, and comfort with remote work technology and loan origination systems. High school diploma or equivalent required; associate or bachelor’s degree in business, finance, or a related field preferred. Relevant state mortgage loan originator licensing and registration, including compliance with applicable federal and state regulations (e.g., NMLS), as required.