Senior National Customer Business Manager – Northeast Region – Championing Retail Growth, Strategic Partnerships, and Market Leadership for brighthush

Welcome to brighthush – Where Tradition Meets Innovation

For more than seventy years, brighthush has been a trusted name in the American food landscape. From humble beginnings on a family‑owned dairy farm, we evolved into a nationally recognized cheese brand that graces grocery aisles, upscale restaurants, and bustling food‑service outlets across the United States. Our commitment to quality, innovation, and sustainable sourcing has earned us a loyal customer base and a reputation for excellence. Today, we’re poised for accelerated growth, and we’re looking for a visionary sales leader to help us expand our footprint in the Northeast.

Why brighthush is the Place to Grow Your Career

• Strategic Impact: Own a high‑profile region and directly influence revenue growth and brand visibility.
• Collaborative Culture: Work side‑by‑side with marketing, supply chain, finance, and product teams to deliver seamless customer experiences.
• Career Acceleration: Benefit from mentorship, leadership development programs, and clear pathways to national or global roles.
• Competitive Compensation: Attractive base salary, performance‑based bonuses, and a comprehensive benefits package.
• Work‑Life Balance: Flexible remote work options combined with occasional travel to key accounts and industry events.

Key Responsibilities

As the Senior National Customer Business Manager for the Northeast, you will be the strategic steward of our retail, broker, and distributor relationships. Your day‑to‑day activities will include:

• Strategic Sales Leadership: Design, implement, and refine a region‑specific sales plan that aligns with brighthush’s national objectives. Translate market insights into actionable tactics that consistently exceed quarterly and annual targets.
• Retailer Relationship Management: Build and nurture long‑term partnerships with grocery chains, specialty stores, and food‑service distributors. Focus on mutual growth, brand visibility, and shared success.
• Broker & Distributor Oversight: Lead broker relationships, negotiate contracts, and enforce compliance with pricing, promotion, and inventory guidelines. Ensure that all partners operate in harmony with brighthush’s brand standards.
• Market Intelligence: Conduct regular market analysis, track competitor activity, and provide actionable insights to senior leadership. Use data to anticipate trends and position brighthush as the preferred choice.
• Cross‑Functional Collaboration: Partner with marketing to develop localized promotional campaigns, with supply chain to optimize inventory, and with finance to manage budgets and forecasts.
• Team Leadership: Mentor and develop a high‑performing sales team. Set clear expectations, provide coaching, and foster a culture of continuous improvement and accountability.
• Reporting & Analytics: Prepare detailed sales reports, dashboards, and presentations for internal stakeholders. Highlight performance trends, opportunities, and strategic recommendations.
• Compliance & Governance: Ensure all sales activities adhere to company policies, industry regulations, and ethical standards. Champion a culture of integrity and transparency.

Essential Qualifications

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum of 5 years of experience in consumer products sales, with a proven track record of exceeding sales targets.
• Strong background in retail sales, preferably within the food or grocery sector.
• Experience managing broker relationships and negotiating contracts.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM platforms.
• Excellent communication, negotiation, and presentation skills.
• Ability to travel 25–30% of the time to meet with key accounts and attend industry events.
• Self‑motivated, results‑oriented, and comfortable working in a fast‑paced, dynamic environment.

Preferred Qualifications

• Experience in the Northeast retail market, with established relationships in major grocery chains.
• Knowledge of food safety regulations and supply chain best practices.
• Advanced data analysis skills and familiarity with sales forecasting tools.
• Leadership experience managing a regional sales team.
• Multilingual abilities (e.g., Spanish) to engage a diverse customer base.

Key Skills & Competencies

• Strategic Thinking: Ability to translate market trends into actionable sales strategies.
• Relationship Building: Proven skill in cultivating trust with retailers, brokers, and internal partners.
• Analytical Acumen: Strong quantitative skills to interpret sales data and forecast performance.
• Negotiation: Effective at securing favorable terms while maintaining long‑term partnerships.
• Leadership: Inspires and develops teams, fostering a culture of accountability and continuous improvement.
• Adaptability: Thrives in a changing marketplace and can pivot strategies quickly.
• Customer‑Centric Mindset: Prioritizes customer needs and delivers solutions that drive mutual success.

Career Growth & Learning Opportunities

At brighthush, we invest in our people. As a Senior National Customer Business Manager, you will have access to:

• Structured leadership development programs designed to accelerate your career trajectory.
• Mentorship from senior executives who share their industry insights and strategic vision.
• Cross‑functional projects that broaden your skill set beyond sales—marketing, supply chain, and finance.
• Annual training workshops, conferences, and certifications to keep you at the forefront of industry best practices.
• Opportunities to transition into national or global roles, including Director of Sales or Vice President of Customer Business.

Work Environment & Company Culture

brighthush fosters a culture of collaboration, innovation, and integrity. Our remote‑first approach allows you to work from anywhere in New Jersey, New York, or the broader United States, while still enjoying the camaraderie of a tight‑knit team. We celebrate diversity, encourage open dialogue, and reward creativity. Our employees are empowered to take ownership of their projects, make decisions, and drive results.

Compensation & Benefits

While specific figures may vary based on experience, the role offers:

• Competitive base salary commensurate with industry standards.
• Performance‑based bonuses tied to regional sales targets.
• Comprehensive benefits package, including health, dental, and vision insurance.
• 401(k) plan with company matching to support your long‑term financial goals.
• Tuition reimbursement program to support continued education and professional development.
• Retirement plan options and financial wellness resources.
• Relocation assistance for candidates moving to the Northeast region.
• Flexible work arrangements and generous paid time off.

How to Apply

Ready to take the next step in your career and join a brand that values quality, innovation, and customer partnership? Click the link below to submit your application and become part of the brighthush family.

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Join brighthush Today!

We’re excited to meet a dynamic, customer‑focused sales leader who is ready to drive growth in the Northeast region. If you’re passionate about building lasting relationships, delivering measurable results, and contributing to a brand that brings joy to tables across the country, we want to hear from you. Apply now and help shape the future of brighthush.