Senior Operations & Accounting Virtual Assistant – Remote, Part‑Time (20 Hours/Week) – Partner with CEO to Drive Operational Excellence, Automation, Process Optimization, and Strategic Growth at brighthush

Welcome to brighthush – Where Accounting Meets Innovation

At brighthush, we’re not just another digital accounting firm. We’re a movement that reimagines how financial services are delivered in the 21st century. Born from the conviction that technology should empower people rather than replace them, brighthush blends cutting‑edge cloud solutions with a people‑first philosophy. Our mission is clear yet ambitious: to give Australian businesses—whether a boot‑strapped startup or a multi‑state enterprise—transparent, compliant, and confident financial insights that fuel sustainable growth.

Operating entirely remotely, we have shattered the traditional office model. Our team is spread across the country, yet we remain tightly knit through daily stand‑ups, weekly strategy sessions, and a culture of open communication. Every member of brighthush is a partner in our success, and every decision is guided by our core values of innovation, integrity, and impact.

Why This Role Matters

As the Senior Operations & Accounting Virtual Assistant, you will be the linchpin that keeps our accounting engine humming at peak performance. You will translate the CEO’s strategic vision into actionable operational plans, ensuring that every task—from bookkeeping to payroll—meets our uncompromising standards of quality and compliance. In essence, you will be the catalyst that turns high‑level goals into measurable outcomes, directly influencing the firm’s trajectory and the value we deliver to our clients.

In a remote, fast‑paced environment, your ability to orchestrate workflows, enhance system efficiencies, and maintain rigorous quality controls will set the tone for the entire team. Your work will not only keep day‑to‑day operations smooth but will also lay the groundwork for scalable growth and continuous improvement.

Key Responsibilities

• Operational Execution: Seamlessly coordinate daily activities across bookkeeping, payroll, reconciliations, and reporting to meet client SLAs and internal KPIs.
• Workflow Coordination: Design, assign, track, and monitor tasks through brighthush, ensuring clear ownership, transparency, and timely delivery.
• Capacity Oversight: Monitor team bandwidth, forecast workload, and adjust allocations to prevent bottlenecks and maintain service quality.
• Process Improvement: Identify workflow inefficiencies, propose data‑driven solutions, and implement changes that enhance throughput without compromising accuracy.
• Documentation Management: Maintain a tidy, searchable filing system within brighthush, ensuring all SOPs, client documents, and audit trails are up to date.
• Compliance Assurance: Verify that all Australian bookkeeping practices—GST, BAS, payroll, superannuation, month‑end close—adhere to statutory requirements and internal SOPs.
• Governance & Analytics: Build and refine dashboards, templates, and task visibility to support the team’s workflow and data analytics.
• Automation Advocacy: Champion the use of automation and AI tools to streamline repetitive tasks, freeing human capital for higher‑value work.
• CEO Support: Assist with operational planning, prioritisation, executive summaries, and internal initiatives that shape the firm’s growth trajectory.
• Quality Control: Conduct preliminary checks on reconciliations, coding, and workpapers to catch errors early and maintain audit readiness.
• Scope Management: Track scope adherence, flag out‑of‑scope work, and recommend corrective actions to keep projects on track.
• Financial Tracking: Monitor aged receivables and other key metrics that influence cash flow and profitability, providing actionable insights to leadership.
• Hands‑On Support: Step in to support the team during peak periods, ensuring critical deadlines are met without compromising quality.
• Licensing & Access: Manage licences, subscriptions, and system access for all team members, ensuring compliance and security.
• Onboarding: Guide new hires through our tools, workflows, and culture, ensuring a smooth transition and rapid productivity.
• Confidentiality: Safeguard client information and intellectual property with the utmost discretion and professionalism.

Essential Qualifications

• Experience: 3+ years in accounting, bookkeeping, or management accounting roles.
• Technical Proficiency: Advanced knowledge of cloud accounting platforms (e.g., Xero, QuickBooks Online, Sage Intacct) and workflow management tools (e.g., Asana, Trello, Monday.com).
• Analytical Mindset: Ability to interpret financial data, identify trends, and recommend actionable improvements.
• Communication: Excellent written and verbal communication skills, capable of translating complex financial concepts into clear, concise language.
• Organisational Skills: Proven track record of managing multiple priorities, meeting deadlines, and maintaining meticulous attention to detail.
• Remote Work Experience: Comfortable working independently in a fully remote environment, using digital collaboration tools and maintaining high levels of self‑discipline.
• Compliance Knowledge: Familiarity with Australian tax legislation, BAS, GST, payroll, superannuation, and month‑end close processes.

Preferred Qualifications

• Experience working directly with a CEO or senior leadership team.
• Background in process automation, workflow optimisation, or business intelligence.
• Knowledge of AI‑powered accounting tools (e.g., Botkeeper, Receipt Bank, Hubdoc).
• Certification in accounting or finance (CPA, CA, ACCA, etc.).
• Experience managing a remote team or coordinating cross‑functional projects.

Skills & Competencies

• Strategic Thinking: Ability to align operational tasks with long‑term business objectives.
• Problem Solving: Creative and analytical approach to identifying bottlenecks and implementing solutions.
• Project Management: Proficiency in planning, executing, and monitoring projects using Agile or Lean methodologies.
• Data Literacy: Comfortable working with spreadsheets, dashboards, and data visualization tools.
• Adaptability: Thrive in a dynamic environment where priorities shift quickly.
• Collaboration: Strong teamwork skills, with a knack for building rapport across virtual channels.
• Integrity: Uphold the highest ethical standards in handling confidential financial information.

Career Growth & Learning Opportunities

At brighthush, your professional development is a priority. As you master operational excellence and automation, you’ll be positioned to take on higher‑level responsibilities such as:

• Senior Process Lead – overseeing end‑to‑end workflow optimisation across the firm.
• Automation & AI Strategy Manager – designing and implementing cutting‑edge technology solutions.
• Operations Director – steering the overall operational strategy and scaling the business.

We invest in continuous learning through:

• Access to industry conferences, webinars, and workshops.
• Paid certifications in accounting, project management, and data analytics.
• Mentorship programmes with senior leaders and external experts.
• Regular knowledge‑sharing sessions and internal hackathons.

Work Environment & Company Culture

brighthush thrives on a culture of transparency, collaboration, and empowerment. Even though we’re fully remote, we maintain a strong sense of community through:

• Daily stand‑ups and weekly strategy sessions.
• Monthly virtual team‑building events and quarterly off‑site retreats.
• Open‑door communication channels with the CEO and leadership team.
• Recognition programmes that celebrate individual and team achievements.
• Flexible work arrangements that respect work‑life balance.

Our people‑first approach means you’ll have the autonomy to shape your workday, the support of a collaborative team, and the resources to grow both personally and professionally.

Compensation & Benefits

While specific figures may vary based on experience, we offer a competitive hourly rate for part‑time work (20 hours per week) that reflects the value you bring to our operations. In addition to pay, you’ll enjoy:

• Health and wellness stipend.
• Unlimited paid time off and flexible scheduling.
• Professional development budget.
• Access to a comprehensive benefits portal with insurance options.
• Equity participation in future funding rounds (subject to company policy).

How to Apply

Ready to join a forward‑thinking team that’s redefining accounting? Submit your resume, a cover letter detailing your relevant experience, and a brief portfolio of any process improvement projects you’ve led. Highlight how you’ve used technology to drive efficiency and how you’ve supported senior leadership in a remote setting.

Send your application to [email protected] with the subject line “Senior Operations & Accounting Virtual Assistant – Remote.” We look forward to exploring how you can help us accelerate growth and deliver unparalleled value to our clients.

Join brighthush – Where Innovation Meets Impact

At brighthush, we’re not just delivering accounting services; we’re building a future where technology amplifies human potential. If you’re a proactive, detail‑oriented professional who thrives in a fast‑paced, remote environment and is eager to collaborate directly with a CEO to shape the next chapter of our journey, we want to hear from you.

Apply today and become an integral part of a team that’s redefining the financial services landscape, one efficient workflow at a time.