Senior Product Manager – Customer Data & Analytics Lead – Driving Next‑Generation Energy Insights, Sustainable Innovation, and Data‑Powered Product Strategy at brighthush

About brighthush

brighthush stands at the cutting edge of the renewable energy revolution, marrying advanced data science with practical, scalable solutions that empower every stakeholder—from individual homeowners to sprawling municipal grids—to make smarter, greener, and more cost‑effective energy choices. Our portfolio is a tapestry of smart meters, demand‑response platforms, AI‑driven forecasting engines, and a cloud‑native analytics ecosystem that serves utilities, city planners, and commercial enterprises across North America, Europe, and Asia.

Founded on the conviction that data is the most potent catalyst for change, brighthush has evolved from a nimble startup into a global leader in energy analytics. We partner with utilities worldwide, delivering real‑time insights that help customers reduce consumption, cut costs, and lower their carbon footprints. At brighthush, we’re not merely building products; we’re crafting a future where every watt of electricity is used efficiently, responsibly, and sustainably.

Why This Role Matters

As the Senior Product Manager – Customer Data & Analytics Lead, you will be the linchpin that transforms raw data into tangible value. You will own the vision, strategy, and execution of our data‑centric product suite, ensuring that every feature we ship delivers measurable impact for our customers and the business. Your work will directly influence how millions of users interact with their energy consumption, how we forecast demand, and how we position brighthush as the go‑to platform for smart energy management.

In this role, you will bridge the gap between complex data science, engineering excellence, and customer experience. You will translate data insights into product opportunities, champion data governance, and lead cross‑functional teams to deliver high‑impact solutions that drive adoption, retention, and revenue growth.

Key Responsibilities

Vision & Strategy Development

• Translate brighthush’s long‑term goals into a clear, compelling product roadmap focused on customer data and analytics.
• Prioritize initiatives that unlock new revenue streams, improve retention, and deepen customer engagement.
• Conduct market sizing, competitive analysis, and customer segmentation to inform strategic direction.
• Collaborate with senior leadership to align product strategy with overall company objectives.

Requirements & User Story Crafting

• Collaborate with data scientists, engineers, designers, and business stakeholders to elicit, refine, and document functional and non‑functional requirements.
• Ensure that every user story is testable, valuable, and aligned with our data strategy.
• Maintain a living product backlog that reflects evolving customer needs and market dynamics.
• Facilitate workshops and discovery sessions to surface pain points and uncover hidden opportunities.

Backlog Ownership & Prioritization

• Maintain a healthy product backlog, applying rigorous frameworks such as RICE, MoSCoW, and Weighted Shortest Job First (WSJF).
• Communicate trade‑offs transparently to stakeholders and adjust priorities as market dynamics shift.
• Track progress using metrics dashboards and sprint reviews.

Cross‑Functional Leadership

• Lead cross‑disciplinary teams through sprint planning, reviews, and retrospectives.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Mentor junior product managers and data analysts, building a high‑performing product organization.

Data Platform Governance

• Work closely with the data engineering squad to shape the architecture on Databricks, Snowflake, or BigQuery.
• Champion best practices for data quality, lineage, security, and governance.
• Define data access policies and ensure compliance with GDPR, CCPA, and other privacy regulations.

Metrics & Impact Analysis

• Define success metrics (e.g., NPS, churn reduction, data usage growth).
• Build dashboards in Looker or Power BI, and conduct post‑launch analyses to iterate on product performance.
• Use data storytelling to communicate insights to stakeholders and drive data‑driven decision making.

Stakeholder Communication

• Present product updates, insights, and strategic plans to senior leadership, external partners, and investors.
• Translate complex data concepts into clear, business‑oriented narratives.
• Facilitate cross‑departmental alignment and secure buy‑in for product initiatives.

Customer Advocacy

• Conduct user interviews, usability tests, and journey mapping sessions.
• Capture feedback loops that inform feature enhancements and UX improvements.
• Champion a customer‑centric mindset across the organization.

Market & Competitive Intelligence

• Monitor industry trends, emerging data technologies, and competitor offerings.
• Use insights to refine product positioning and roadmap.
• Identify partnership opportunities that enhance the value proposition.

Mentorship & Team Development

• Coach junior product managers and data analysts, fostering a growth mindset.
• Build a culture of data literacy across the organization.
• Lead knowledge‑sharing sessions and internal workshops.

Innovation & Experimentation

• Champion a culture of experimentation by piloting new data products, A/B testing analytics features, and iterating quickly based on real‑world feedback.
• Collaborate with R&D to explore emerging technologies such as edge computing and federated learning.
• Drive proof‑of‑concept initiatives that validate new business models.

Essential Qualifications

• 3+ years of product management experience in data‑driven environments, preferably within utilities, energy, or SaaS.
• Proven track record of delivering end‑to‑end data products that scale and generate measurable business impact.
• Advanced SQL skills and hands‑on experience querying large, distributed datasets.
• Deep familiarity with Databricks, Snowflake, BigQuery, or Redshift, and the ability to translate data architecture into product features.
• Strong analytical mindset: ability to dissect complex data sets, identify patterns, and translate findings into actionable product decisions.
• Excellent communication skills, both written and verbal, with a knack for simplifying technical jargon for non‑technical audiences.
• Demonstrated leadership of cross‑functional teams in a fast‑paced, high‑growth environment.
• Experience with Agile frameworks (Scrum, Kanban) and product tools (Jira, Confluence, Aha!).
• Comfortable with stakeholder management across multiple business units and external partners.

Preferred Qualifications

• Background in renewable energy or utilities, with a deep understanding of consumption patterns, regulatory frameworks, and market dynamics.
• Experience deploying machine learning models into production and integrating them into product workflows.
• Proficiency with data visualization tools such as Tableau, Power BI, or Looker.
• Knowledge of data governance, privacy regulations (GDPR, CCPA), and security best practices.
• Experience leading distributed, remote‑first teams and managing cross‑time‑zone collaboration.
• Advanced degree (MBA, MS in Data Science, or related field) is a plus.
• Published thought leadership in data science, product management, or renewable energy.

Skills & Competencies

• Strategic Thinking: Ability to see the big picture while paying meticulous attention to detail.
• Data‑Driven Decision Making: Comfortable using data to validate hypotheses, prioritize features, and measure success.
• Stakeholder Management: Skilled at building relationships with executives, engineers, designers, and customers.
• Problem Solving: Creative and analytical approach to complex challenges.
• Adaptability: Thrive in a rapidly evolving environment and pivot when necessary.
• Leadership: Inspire and motivate cross‑functional teams toward shared goals.
• Communication: Articulate complex ideas clearly and concisely to diverse audiences.
• Technical Acumen: Comfortable navigating data pipelines, cloud infrastructure, and analytics tooling.
• Customer‑Centric Mindset: Deep empathy for user needs and a passion for delivering delightful experiences.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is as dynamic as the products you build. We believe in investing in our people, offering a clear path for advancement and continuous learning.

• Progress from Senior Product Manager to Director of Product or VP of Product, shaping the entire product portfolio.
• Lead initiatives that influence company strategy, market positioning, and revenue growth.
• Participate in executive‑level strategy sessions and product steering committees.
• Access to continuous learning resources: internal workshops, external conferences, and a generous budget for certifications.
• Mentorship from seasoned product leaders and data scientists.
• Opportunity to publish thought leadership pieces, speak at industry events, and contribute to open‑source projects.
• Regular hackathons and innovation sprints that allow you to experiment with cutting‑edge technologies.
• Structured career coaching and performance reviews that align your goals with the company’s vision.

Work Environment & Culture at brighthush

Our culture is built on transparency, innovation, and a shared commitment to sustainability. Here’s what you can expect:

• Remote‑First Flexibility: Work from anywhere in the United States with a fully supported home‑office setup.
• Collaborative, cross‑functional teams that value diverse perspectives.
• Open communication channels: weekly all‑hands, town halls, and informal “coffee chat” sessions.
• Employee‑owned initiatives: hackathons, sustainability challenges, and community outreach programs.
• Recognition programs that celebrate both individual and team achievements.
• Culture of experimentation: we encourage calculated risk‑taking and celebrate learning from failure.
• Commitment to work‑life balance: flexible hours, generous PTO, and a focus on mental well‑being.
• Annual company retreats and team‑building events that strengthen bonds across locations.
• Inclusive hiring practices that foster a diverse and equitable workplace.

Compensation & Benefits

While specific figures vary based on experience and location, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with market rates for senior product leaders.
• Performance‑based bonuses tied to product milestones and company objectives.
• Equity options that allow you to share in the company’s long‑term success.
• Comprehensive health, dental, and vision insurance plans.
• Flexible paid time off, parental leave, and a generous holiday schedule.
• Wellness stipend, mental health resources, and access to virtual fitness classes.
• Professional development budget for courses, certifications, and conferences.
• Technology stipend for home‑office equipment and high‑speed internet.
• Annual company retreats and team‑building events.
• Employee stock purchase plan and matching contributions.

Why Join brighthush?

At brighthush, you will be at the forefront of a movement that is reshaping the energy landscape. Your work will directly impact millions of customers, helping them reduce their carbon footprint while enjoying smarter, more affordable energy solutions. You will collaborate with some of the brightest minds in data science, engineering, and design, and you will have the autonomy to shape products that matter.

We value curiosity, resilience, and a passion for sustainability. If you thrive in a fast‑paced, data‑rich environment and want to make a tangible difference, brighthush is the place for you.

How to Apply

Ready to make a tangible difference in the world of renewable energy? Submit your resume, cover letter, and portfolio (if applicable) through our career portal. We look forward to exploring how your expertise can help brighthush accelerate the transition to a cleaner, data‑driven future.