Senior Rebate Data Entry Specialist – Remote, High-Paying, Customer Service Focus – Join brighthush

About brighthush

At brighthush, we’re redefining the way businesses connect with their customers by delivering innovative rebate and incentive solutions that drive measurable results. Our mission is simple: empower brands to create meaningful, data‑driven relationships that turn one‑time buyers into lifelong advocates. With a culture rooted in transparency, collaboration, and continuous learning, we’ve grown from a niche consultancy into a global leader in rebate management, serving Fortune 500 companies, mid‑market brands, and emerging startups alike.

We believe that the best ideas come from people who are empowered to experiment, learn, and grow. That’s why we offer a flexible, remote-first work environment that lets you thrive from anywhere in the U.S. Whether you’re a seasoned professional or a recent graduate, brighthush provides the tools, mentorship, and career pathways to help you reach your full potential.

Why This Role Matters

Rebate programs are the backbone of many customer acquisition and retention strategies. As a Rebate Data Entry Specialist, you’ll be the first line of defense in ensuring that every rebate transaction is captured accurately, processed efficiently, and reported reliably. Your meticulous attention to detail and strong communication skills will directly impact our clients’ bottom line and the satisfaction of thousands of end‑customers.

Key Responsibilities

• Data Acquisition & Verification: Receive, review, and validate incoming rebate data from multiple sources, including email attachments, PDFs, spreadsheets, and online portals.
• Data Entry & Management: Input rebate information into designated databases with a high level of accuracy and speed, ensuring all fields are populated correctly.
• Document Organization: Maintain both electronic and hard‑copy filing systems for rebate applications, supporting documents, and audit trails.
• Cross‑Functional Collaboration: Work closely with Customer Service, Finance, and Compliance teams to resolve discrepancies, answer queries, and streamline processes.
• Quality Assurance: Conduct regular audits of entered data, identify patterns of errors, and implement corrective actions to improve overall data integrity.
• Process Improvement: Suggest and pilot new tools, templates, or workflows that enhance efficiency and reduce manual effort.
• Reporting & Analytics: Generate routine reports on rebate volume, status, and performance metrics for internal stakeholders and clients.
• Compliance & Security: Adhere to company policies and industry regulations regarding data privacy, confidentiality, and secure handling of sensitive information.
• Continuous Learning: Participate in training sessions, webinars, and knowledge‑sharing forums to stay current on rebate industry trends and best practices.

Essential Qualifications

• High school diploma or equivalent; associate’s degree preferred.
• Minimum of 2 years of experience in data entry, administrative support, or customer service roles.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and experience using database or ERP systems.
• Exceptional typing speed (≥ 60 WPM) and accuracy (≥ 99%).
• Strong analytical mindset with the ability to spot inconsistencies and troubleshoot issues.
• Excellent written and verbal communication skills in English.
• Self‑motivated, organized, and able to manage multiple priorities in a fast‑paced environment.
• Reliable internet connection, dedicated workspace, and a computer that meets or exceeds the minimum technical specifications.

Preferred Qualifications

• Experience in rebate, incentive, or loyalty program administration.
• Knowledge of data privacy regulations (GDPR, CCPA) and secure data handling practices.
• Familiarity with cloud‑based file sharing platforms (Box, SharePoint, Google Drive).
• Previous exposure to remote work tools such as Slack, Microsoft Teams, and Zoom.
• Basic understanding of SQL or data querying languages.
• Certification in data management or a related field.

Core Skills & Competencies

• Attention to Detail: Ability to maintain high accuracy under tight deadlines.
• Time Management: Prioritize tasks effectively and meet daily/weekly targets.
• Problem Solving: Identify root causes of data discrepancies and propose practical solutions.
• Team Collaboration: Work harmoniously with cross‑functional teams, fostering open communication.
• Adaptability: Quickly learn new systems, processes, and industry terminology.
• Customer‑Centric Mindset: Understand the impact of accurate rebate processing on customer satisfaction.
• Technical Proficiency: Comfortable navigating multiple software platforms and troubleshooting basic technical issues.

Career Growth & Learning Opportunities

At brighthush, we view every role as a stepping stone to greater responsibilities. As a Rebate Data Entry Specialist, you’ll have the chance to:

• Progress into a Rebate Program Analyst or Project Coordinator role, overseeing larger rebate portfolios.
• Lead process improvement initiatives that shape how we handle data across the organization.
• Earn certifications in data analytics, project management, or customer experience management through our tuition reimbursement program.
• Participate in cross‑departmental projects that expose you to finance, marketing, and technology teams.
• Attend industry conferences and webinars to stay ahead of emerging trends in rebate and incentive management.

Work Environment & Company Culture

brighthush thrives on a culture of empowerment, transparency, and continuous improvement. Our remote-first model means you can work from anywhere in the U.S., but you’ll still feel connected through:

• Weekly virtual team huddles and monthly all‑hands meetings.
• Open‑door communication channels with leadership and peer mentorship.
• Regular virtual social events, such as trivia nights, book clubs, and wellness challenges.
• A collaborative platform that encourages idea sharing and rapid feedback.

We celebrate diversity, equity, and inclusion, and we’re committed to creating an environment where every voice is heard and valued.

Compensation, Perks, and Benefits

While the exact salary will be commensurate with experience, we offer a competitive pay structure that rewards accuracy, efficiency, and initiative. In addition to a robust benefits package, you’ll enjoy:

• Health, dental, and vision insurance with generous coverage options.
• 401(k) plan with company match to help you build long‑term wealth.
• Paid time off (PTO) and flexible holiday scheduling.
• Unlimited remote work flexibility – work from home, a co‑working space, or a coffee shop.
• Monthly stipend for home office equipment and internet upgrades.
• Access to an employee wellness program, including mental health resources and fitness reimbursements.
• Professional development budget for courses, certifications, and conferences.

How to Apply

Ready to bring your data‑driven mindset and customer‑first attitude to brighthush? Submit your resume and a brief cover letter outlining why you’re the perfect fit for this role. We’re hiring immediately, so don’t wait – your next career adventure starts here.

Click the link below to apply now and join a team that’s changing the way brands connect with their customers.