Senior Remote Data Entry Specialist – Healthcare Records Integrity Champion & Quality Assurance Lead – Data Management & Continuous Improvement at brighthush

About brighthush

brighthush is more than a healthcare organization; it is a movement that reimagines patient care through the lens of data excellence. With a nationwide network of clinics, telehealth platforms, and community outreach initiatives, brighthush serves millions of members, ensuring every interaction is informed by accurate, up‑to‑date information. Our mission is simple yet profound: to improve lives by delivering high‑quality, accessible healthcare that is guided by precise data and human empathy.

As a remote‑first company, brighthush empowers its teams to work from anywhere while staying connected through a culture of transparency, collaboration, and continuous learning. We believe that the best ideas come from diverse perspectives, and that flexibility fuels creativity and productivity. Whether you’re a seasoned professional or a recent graduate, brighthush offers a supportive environment where your expertise can thrive and your career can evolve.

Why This Role Matters

Data is the lifeblood of modern healthcare. Every chart, every code, and every patient interaction is recorded, analyzed, and acted upon. As a Remote Data Entry Specialist, you will be the guardian of this vital information. Your meticulous attention to detail ensures that clinicians, payers, and patients receive the most reliable data, directly impacting the quality of care, operational efficiency, and regulatory compliance.

In this role, you will:

• Serve as the first line of defense against data errors that could compromise patient safety.
• Enable real‑time decision making by maintaining clean, accurate records.
• Support cross‑functional teams in achieving audit readiness and regulatory excellence.
• Contribute to continuous improvement initiatives that streamline workflows and reduce costs.

Key Responsibilities

• Data Accuracy & Integrity: Input, update, and verify healthcare data across multiple systems with a laser focus on precision, ensuring that every entry meets brighthush’s stringent quality standards.
• Discrepancy Resolution: Identify, investigate, and correct data inconsistencies, collaborating with clinical, billing, and IT teams to implement corrective actions and prevent recurrence.
• Process Improvement: Participate in continuous improvement projects, suggesting workflow enhancements that increase efficiency, reduce errors, and elevate overall data quality.
• Confidentiality & Security: Uphold strict data privacy standards, ensuring compliance with HIPAA, GDPR, and internal security protocols, and safeguarding sensitive patient information.
• Productivity & Quality Targets: Meet or exceed daily and weekly metrics, including data entry speed, error rates, and turnaround times, while maintaining the highest quality standards.
• Team Collaboration: Communicate effectively with team members, supervisors, and stakeholders to resolve issues, share best practices, and promote a culture of continuous learning.
• Documentation & Reporting: Generate regular reports on data entry performance, quality metrics, and process improvements, providing actionable insights to leadership.
• Audit Support: Assist in internal and external audits by providing accurate data sets, documentation, and evidence of compliance with regulatory requirements.
• Technology Adoption: Stay current with new data entry tools, software updates, and industry best practices, proactively recommending technology solutions that enhance productivity.

Essential Qualifications

• High school diploma or equivalent; associate degree in a related field preferred.
• Minimum of 1–2 years of data entry experience, preferably in a healthcare or regulated environment.
• Exceptional attention to detail and a strong commitment to accuracy.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and data entry software.
• Typing speed of at least 45 words per minute with a high accuracy rate.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• Excellent written and verbal communication skills, with the ability to convey complex information clearly.
• Familiarity with healthcare terminology and data standards is a plus.

Preferred Qualifications

• Experience with electronic health record (EHR) systems or similar platforms.
• Knowledge of HIPAA regulations and data privacy best practices.
• Prior exposure to quality assurance or audit processes.
• Experience in a remote or virtual team environment.
• Basic knowledge of HL7, ICD‑10, or CPT coding systems.
• Experience with data visualization tools such as Power BI or Tableau.

Skills & Competencies

• Analytical Thinking: Ability to interpret data, identify patterns, and troubleshoot issues efficiently.
• Time Management: Prioritize tasks and maintain focus in a fast‑paced, remote setting.
• Adaptability: Quickly learn new tools, processes, and industry regulations.
• Collaboration: Work seamlessly with diverse teams across departments.
• Customer‑Centric Mindset: Understand the impact of accurate data on patient care and member satisfaction.
• Technical Proficiency: Advanced Excel skills, including pivot tables, VLOOKUP, and macros.
• Problem‑Solving: Identify root causes of data discrepancies and propose actionable solutions.

Career Growth & Learning Opportunities

At brighthush, your career path is as dynamic as the healthcare landscape. We offer:

• Structured onboarding and mentorship programs to accelerate your integration.
• Access to a comprehensive learning portal featuring courses on data management, healthcare compliance, and advanced Excel techniques.
• Regular performance reviews with clear, actionable feedback.
• Opportunities to transition into roles such as Data Analyst, Quality Assurance Specialist, or Process Improvement Lead.
• Support for certifications like Certified Professional Coder (CPC) or Certified Data Management Professional (CDMP).
• Cross‑functional project assignments that broaden your skill set and industry knowledge.
• Annual learning stipend to pursue external courses, conferences, or certifications.

Work Environment & Culture at brighthush

brighthush champions a culture of respect, innovation, and well‑being. As a remote team member, you’ll experience:

• Transparent communication channels—weekly virtual town halls, instant messaging, and video conferencing.
• A flexible work schedule that respects your personal life and promotes work‑life balance.
• Inclusive initiatives that celebrate diversity and encourage collaboration across all levels.
• Regular virtual team‑building activities, from trivia nights to wellness challenges.
• Recognition programs that celebrate achievements, both big and small.
• Access to a virtual wellness hub offering mental health resources, fitness challenges, and ergonomic guidance.
• Annual “Innovation Day” where remote teams pitch new ideas to improve processes or patient experience.

Compensation & Benefits

While specific figures may vary based on experience and location, brighthush offers a competitive salary package that includes:

• Base salary range: $45,000 – $60,000 annually, commensurate with experience.
• Performance‑based incentives and bonuses.
• Comprehensive health coverage—medical, dental, and vision plans.
• Flexible paid time off, including holidays, vacation, and sick leave.
• 401(k) retirement plan with company match.
• Professional development stipend and access to industry conferences.
• Well‑being resources such as mental health support, fitness reimbursements, and ergonomic guidance.
• Technology stipend to ensure you have the best tools for remote work.
• Annual stipend for home office upgrades.

How to Apply

Ready to bring your precision and passion to brighthush? Click the link below to submit your application and join a team that values your expertise and supports your growth.

Closing Statement

As a Remote Data Entry Specialist at brighthush, you’ll play a pivotal role in safeguarding the integrity of our healthcare data—an essential foundation for delivering exceptional patient care. If you thrive on accuracy, enjoy working independently, and are eager to contribute to a mission that improves lives, we invite you to apply today. Join brighthush and help shape the future of healthcare, one data point at a time.