Senior Retail Poultry Customer Development Manager – Market Expansion, Strategic Partnerships & Profitability Leadership – brighthush

About brighthush

brighthush is a global leader in the poultry industry, dedicated to delivering premium, sustainably sourced products to consumers worldwide. With a legacy of innovation, quality, and community stewardship, brighthush has built a reputation for excellence that spans from farm to table. Our mission is to nourish people and communities by providing high‑quality poultry products while fostering responsible practices and creating lasting value for our partners, employees, and stakeholders.

Why Join brighthush?

At brighthush, you’ll be part of a forward‑thinking organization that values creativity, collaboration, and continuous improvement. We invest in our people through comprehensive training, mentorship, and career‑development programs. Our culture is built on transparency, accountability, and a shared commitment to sustainability and ethical sourcing. If you’re passionate about driving growth, building strong customer relationships, and making a tangible impact in the food industry, brighthush is the place for you.

Position Overview

The Senior Retail Poultry Customer Development Manager will play a pivotal role in expanding brighthush’s market share across the retail poultry segment. This leadership position focuses on developing and executing strategic merchandising plans, optimizing promotional activities, and cultivating deep, long‑term relationships with key retail partners such as Hy‑vee and other major grocery chains. The successful candidate will be a strategic thinker, a data‑driven decision maker, and a collaborative partner who can translate market insights into actionable sales initiatives that drive volume, profitability, and customer satisfaction.

Key Responsibilities

• Strategic Account Management: Own the end‑to‑end relationship with top retail accounts, ensuring alignment of product offerings, pricing, and promotional strategies with both brighthush’s objectives and the retailer’s business goals.
• Market Expansion & Share Growth: Identify and pursue new retail opportunities, including emerging grocery formats and regional chains, to increase market penetration and diversify the customer base.
• Merchandising & Pricing Optimization: Develop and implement dynamic pricing models and merchandising plans for RVAP, IQF, and Cornish product lines, leveraging data analytics to maximize profitability while maintaining competitive positioning.
• Promotional Planning & Execution: Lead cross‑functional teams to design, negotiate, and execute promotional programs that drive sales volume, enhance brand visibility, and deliver measurable ROI.
• Cross‑Functional Collaboration: Partner with Customer Strategy & Execution, Sales, Business Units, and external brokers to align on annual operating plans (AOP), forecast accuracy, and performance metrics.
• Performance Analysis & Reporting: Monitor key performance indicators (KPIs), analyze sales trends, and provide actionable insights to senior leadership to inform strategic decisions.
• Team Leadership & Development: Mentor and coach junior team members, fostering a culture of high performance, continuous learning, and accountability.
• Compliance & Risk Management: Ensure all activities comply with regulatory requirements, brand standards, and ethical sourcing guidelines.
• Travel & Representation: Represent brighthush at industry events, trade shows, and client meetings, traveling up to 6 times per year.

Essential Qualifications

• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field (or equivalent experience).
• Minimum of 5 years of progressive sales or account management experience within the food or retail sector.
• Proven track record of achieving or exceeding sales targets and driving market share growth.
• Strong analytical skills with proficiency in data analysis tools (Excel, Power BI, Tableau).
• Excellent verbal and written communication skills, capable of presenting complex data to diverse audiences.
• Demonstrated project management and strategic planning experience, with the ability to manage multiple initiatives simultaneously.
• Proficiency in CRM systems (e.g., Salesforce) and Microsoft Office Suite.
• Ability to travel up to 6 times per year and work flexible hours as required.

Preferred Qualifications

• Experience in the poultry or broader food manufacturing industry.
• Knowledge of retail merchandising standards and promotional frameworks.
• Advanced data analytics skills, including predictive modeling and forecasting.
• Experience working with external brokers and third‑party logistics partners.
• Leadership experience in a cross‑functional team environment.

Core Competencies & Skills

• Strategic Thinking: Ability to see the big picture and translate market trends into actionable strategies.
• Relationship Building: Skilled at building trust and rapport with key stakeholders, from retail buyers to senior executives.
• Data‑Driven Decision Making: Comfortable using data to inform pricing, promotion, and merchandising decisions.
• Negotiation & Influence: Strong negotiation skills to secure favorable terms and drive mutually beneficial outcomes.
• Project Management: Proven ability to lead projects from concept to execution, ensuring timely delivery and budget adherence.
• Adaptability: Thrives in a fast‑paced, dynamic environment with shifting priorities.
• Collaboration: Works effectively across functional teams and external partners.
• Integrity & Accountability: Demonstrates ethical behavior and takes ownership of results.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is supported by a robust learning ecosystem:

• Leadership Development Programs: Structured training modules focused on strategic leadership, financial acumen, and operational excellence.
• Mentorship & Coaching: Access to senior leaders who provide guidance and feedback to accelerate professional growth.
• Cross‑Functional Projects: Opportunities to work on high‑impact initiatives across sales, marketing, supply chain, and finance.
• Global Exposure: Potential to collaborate with international teams and understand global market dynamics.
• Continuous Learning: Access to industry conferences, webinars, and internal knowledge sharing sessions.

Work Environment & Culture

brighthush fosters an inclusive, collaborative, and high‑energy work environment. We celebrate diversity, encourage innovation, and reward results. Our teams are empowered to challenge the status quo, experiment with new ideas, and drive meaningful change. We prioritize work‑life balance, offering flexible scheduling, remote work options, and wellness programs to support our employees’ well‑being.

Compensation & Benefits

The base salary for this role ranges from $114,000 to $192,000, depending on experience and qualifications. In addition to competitive base pay, brighthush offers:

• Annual incentive plan tied to individual and company performance.
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off, holidays, and flexible leave policies.
• Employee assistance program and mental health resources.
• Professional development budget and tuition reimbursement.
• Employee discount program on brighthush products.
• Wellness initiatives, including on‑site fitness facilities and wellness challenges.

AI & Responsible Innovation

brighthush is committed to responsible AI adoption. All team members are expected to:

• Use approved AI tools responsibly, safeguarding sensitive information and adhering to company policies.
• Validate AI outputs critically and apply professional judgment when integrating AI into daily work.
• Leaders should drive responsible AI adoption, identify opportunities to enhance team performance, and ensure accountability for AI‑supported outcomes.

Travel & Work Schedule

Travel: Up to 6 trips per year. Work Shift: 1st Shift (United States of America). The role may require occasional evening or weekend work to accommodate client needs.

Background Checks & Eligibility

All candidates will undergo a standard background check. Successful candidates will receive additional documentation upon offer extension.

Equal Opportunity & Diversity

brighthush is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, age, disability, or veteran status.

California Residents – CCPA Notice

If you are a California resident, you can review our CCPA Job Applicant Notice to learn more about the personal information we collect and how it is used.

Ready to Apply?

If you are a strategic, data‑driven sales professional with a passion for the poultry industry and a desire to drive growth at a leading global brand, we encourage you to apply today. Join brighthush and help shape the future of sustainable, high‑quality poultry products for consumers worldwide.