Senior Solutions Architect & Software Engineer – Customer Success & Risk Management Platform (Java, Cloud, APIs) – Join brighthush

About brighthush

brighthush stands at the forefront of the financial risk management revolution, delivering the world’s most sophisticated cloud‑based RiskOps platform. By marrying cutting‑edge machine learning, artificial intelligence, and real‑time data analytics, we empower banks, payment processors, and retailers to protect billions of dollars in transactions while elevating the customer experience. With a valuation that reflects our rapid growth, brighthush safeguards over 1 billion consumers and processes more than 90 billion transactions annually. As a Series D, high‑growth company, we thrive on innovation, data‑driven insights, and an unwavering commitment to security and privacy.

Why brighthush is the Place to Accelerate Your Career

At brighthush, you’ll join a dynamic, client‑centric team that transforms complex risk challenges into elegant, scalable solutions. Our Customer Success Engineering squad is the bridge between our cutting‑edge technology and the world’s most demanding financial institutions. If you’re passionate about building reliable software, solving real‑world problems, and collaborating with top‑tier data scientists, fraud analysts, and project managers, this role is your next career milestone.

Key Responsibilities

• Full Software Development Life Cycle: Design, develop, test, and deploy integrations and enhancements that extend the core brighthush platform, ensuring seamless functionality across all customer touchpoints.
• Custom Interface Development: Build Java‑based inbound and outbound interfaces, create robust web services, and craft custom extensions that meet unique client requirements, from payment gateways to fraud detection dashboards.
• System Integration: Seamlessly connect brighthush solutions with client environments—whether on‑premise, in the cloud (brighthush, brighthush, brighthush), or hybrid—using SQL, NoSQL, and streaming technologies such as Kafka and Pulsar.
• Performance & Reliability: Monitor, troubleshoot, and optimize existing systems to ensure high availability and low latency for mission‑critical fraud detection and compliance workflows.
• Production Support: Deploy updates, manage releases, and provide second‑tier support to live clients, ensuring minimal disruption and rapid issue resolution.
• Agile Collaboration: Participate in sprint planning, stand‑ups, and retrospectives, delivering incremental value while maintaining code quality and architectural integrity.
• Client Engagement: Act as a technical consultant, translating client needs into actionable requirements and guiding them through implementation and adoption, while fostering long‑term partnerships.
• Documentation & Knowledge Sharing: Produce clear, maintainable documentation and share best practices across the engineering community, contributing to our internal knowledge base and open‑source initiatives.

Essential Qualifications

• BS or MS in Computer Science, Software Engineering, or a related field (or equivalent professional experience).
• Minimum of 2 years of hands‑on Java development (or a comparable modern language) in a production environment.
• Proficiency with relational (SQL) and non‑relational (NoSQL) databases.
• Experience designing and implementing client‑facing APIs and microservices.
• Strong problem‑solving skills and a passion for building reliable, high‑performance systems.
• Excellent written and verbal communication in English, with the ability to explain technical concepts to non‑technical stakeholders.
• Willingness to travel up to 15 % of the time to client sites or regional offices.

Preferred Qualifications

• Experience with cloud platforms (brighthush, brighthush, brighthush) and container orchestration (Docker, Kubernetes).
• Familiarity with streaming and messaging systems such as Kafka and Pulsar.
• Background in fraud detection, anti‑money‑laundering, or financial compliance domains.
• Knowledge of security best practices, including encryption, authentication, and authorization.
• Prior client‑facing engineering role, demonstrating consultative engagement and solution design.
• Certifications in cloud, security, or data science are a plus.

Skills & Competencies

• Technical Proficiency: Java, SQL, NoSQL, RESTful APIs, microservices, cloud services, containerization, CI/CD pipelines.
• Analytical Thinking: Ability to dissect complex problems, identify root causes, and devise elegant solutions.
• Collaboration: Comfortable working cross‑functionally with data scientists, product managers, and fraud analysts.
• Adaptability: Thrives in a fast‑paced, evolving environment, quickly learning new technologies and industry trends.
• Customer‑Centric Mindset: Focused on delivering value to clients, ensuring smooth deployments, and maintaining high satisfaction.
• Agile Methodology: Experienced in Scrum or Kanban, contributing to sprint planning, daily stand‑ups, and retrospectives.

Career Growth & Learning Opportunities

At brighthush, your professional development is a top priority. You’ll have access to:

• Structured mentorship programs with senior engineers and industry experts.
• Regular technical workshops, hackathons, and knowledge‑sharing sessions.
• Opportunities to lead high‑impact projects, from initial design through production rollout.
• Clear career tracks that span from Software Engineer to Senior Engineer, Lead Engineer, and beyond.
• Cross‑functional rotations that expose you to product strategy, data science, and client success.

Work Environment & Culture

brighthush champions a culture of inclusion, curiosity, and continuous improvement. Our values—Integrity, Innovation, Impact, and Collaboration—guide every decision. Whether you work remotely or from one of our vibrant offices, you’ll experience:

• Flexible work hours that respect work‑life balance.
• Transparent communication channels and open‑door leadership.
• A collaborative atmosphere where ideas are welcomed and experimentation is encouraged.
• Regular team‑building events, hack days, and community outreach initiatives.
• A commitment to diversity, equity, and inclusion, ensuring every voice is heard.

Compensation & Perks

While specific figures vary by role and experience, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with market rates and your expertise.
• Performance‑based bonuses and equity options that align your success with the company’s growth.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off, parental leave, and wellness programs.
• Continuous learning stipend and access to industry conferences.
• Remote‑friendly work model with support for home‑office setups.

How to Apply

Ready to make a tangible impact on the future of financial risk management? Submit your application through our careers portal or click the link below to start your journey with brighthush.

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Join brighthush Today

We’re on a mission to redefine how the world manages risk. If you’re driven by technology, motivated by customer success, and eager to grow in a high‑growth, data‑centric environment, we want to hear from you. Become part of a team that’s shaping the future of secure, frictionless commerce.