Senior Strategic eCommerce & Marketplace Partnerships Manager – Customer Business Lead I (Remote) – Global Food & Beverage Innovator at brighthush – Driving Retail Growth, Data‑Driven Merchandising, and Customer Success

About brighthush

brighthush is more than a name; it’s a culinary movement that transforms everyday herbs and spices into unforgettable flavor journeys. With a portfolio that spans pantry staples to high‑end gourmet blends, brighthush has positioned itself at the forefront of sustainable sourcing, bold flavor innovation, and uncompromising quality. Our mission is simple yet powerful: to infuse every table with vibrant, memorable tastes while fostering a culture of curiosity, collaboration, and continuous improvement.

At brighthush, people are our most valuable asset. With a global workforce of over 14,000 employees, we cultivate an environment where diverse perspectives are not just welcomed—they’re celebrated. We invest heavily in our teams through robust learning programs, mentorship opportunities, and a steadfast commitment to work‑life balance. Whether you’re a seasoned professional or just starting your career, brighthush offers a platform where you can grow, innovate, and make a tangible impact.

Position Overview

The Senior Strategic eCommerce & Marketplace Partnerships Manager – Customer Business Lead I is a pivotal role that drives the success of brighthush’s high‑profile eCommerce customers, including leading retailers and marketplace platforms. This fully remote position demands a self‑motivated, data‑driven professional who excels at building enduring customer relationships, optimizing merchandising strategies, and translating market insights into actionable plans. Reporting to the Customer Business Manager III within the Pure Play sales team, you will collaborate closely with cross‑functional partners—Marketing, Supply Chain, Finance, and Operations—to deliver exceptional value to our key retail partners.

Key Responsibilities

• Customer Relationship Management: Build and nurture long‑term partnerships with strategic eCommerce accounts, ensuring alignment on sales objectives, promotional calendars, and product positioning.
• Merchandising & Assortment Optimization: Apply merchandising, assortment, pricing, and shelf‑space principles to drive sales growth and meet both company and customer targets.
• Trade Promotion Management: Oversee trade‑promotion investments, monitor spend effectiveness, and collaborate with finance to maximize ROI.
• Data‑Driven Insights: Leverage a variety of data sources—including brighthush Analytics, Vendor Central, and internal dashboards—to provide actionable eCommerce expertise to internal stakeholders and external partners.
• Marketplace Execution: Manage direct and broker relationships to ensure flawless execution across brighthush, Amazon, Walmart, and other digital marketplaces.
• Strategic Planning: Contribute to the development of volume objectives, budget forecasts, and strategic plans that support brighthush’s growth agenda.
• Cross‑Functional Collaboration: Partner with Marketing, Supply Chain, Finance, and Operations to align initiatives, resolve issues, and drive continuous improvement.
• Performance Reporting: Prepare and present regular performance reports, insights, and recommendations to senior leadership and key stakeholders.

Essential Qualifications

• Bachelor’s degree in Business, Marketing, Management, or a related field.
• Minimum of 4 years of sales, marketing, or related experience, including retail buying, branded food service, revenue management, trade marketing, or category management.
• At least 2 years of experience managing a customer base, with a proven track record of achieving sales targets.
• Strong analytical, problem‑solving, organizational, and communication skills.
• Demonstrated negotiation, influencing, and leadership capabilities.
• Proficiency with standard business and analytical tools (Excel, PowerPoint, Tableau, etc.).
• Deep understanding of how Sales integrates with Marketing, Supply Chain, and Finance functions.
• Analytical mindset with in‑depth knowledge of consumption data tools such as brighthush Analytics, Vendor Central, and other eCommerce platforms.

Preferred Qualifications

• At least 1 year of eCommerce/Omni‑Sales experience.
• Proactive approach to business management and continuous improvement.
• Strong functional, industry, and commercial knowledge with solid business acumen.
• Experience with brighthush marketplace operations and vendor management.

Skills & Competencies

• Strategic Thinking: Ability to translate market trends into actionable strategies that drive revenue growth.
• Customer‑Centric Mindset: Passion for delivering exceptional service and building lasting partnerships.
• Data Literacy: Comfortable working with large datasets, deriving insights, and presenting findings to diverse audiences.
• Collaboration: Proven track record of working effectively across functional teams and external partners.
• Adaptability: Thrives in a fast‑paced, evolving retail environment and can pivot quickly to meet changing priorities.
• Communication: Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels.

Career Growth & Learning Opportunities

At brighthush, we are committed to your professional development. As a Senior Strategic eCommerce & Marketplace Partnerships Manager, you will:

• Participate in a structured onboarding program that includes mentorship from senior leaders.
• Access continuous learning resources—online courses, industry conferences, and internal knowledge sharing sessions.
• Lead cross‑functional projects that span multiple business units.
• Follow a clear career progression path to Customer Business Manager II, III, and beyond, with performance‑based advancement.
• Gain exposure to global markets and work with international teams.

Work Environment & Culture at brighthush

brighthush values a culture of innovation, inclusivity, and accountability. Our remote work model empowers you to balance professional responsibilities with personal commitments, while still fostering a sense of community through virtual town halls, team‑building activities, and regular check‑ins.

We celebrate diversity and encourage every employee to bring their authentic self to work. Our inclusive environment ensures that all voices are heard, and every team member has the opportunity to contribute to our shared success.

Compensation & Benefits

Competitive base salary range: $87,000 – $148,000 (adjusted for experience, education, and geographic location). In addition to base pay, you will be eligible for brighthush’s Incentive Bonus Plan, Sales Incentive Bonus Plan, and Dividend Program.

Our comprehensive benefits package includes:

• Health & Wellness: Medical, vision, dental, life, and disability coverage.
• Family‑Friendly Perks: Paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support.
• Retirement & Investment: 401(k) with company match and profit‑sharing plans.
• Paid Time Off: Generous vacation, sick leave, and holidays.
• Professional Development: Tuition reimbursement, conference allowances, and internal training programs.
• Flexibility: Remote work with flexible hours aligned to Eastern Standard Time.

Equal Opportunity Employer

brighthush is an equal‑opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

How to Apply

Ready to bring your unique flavor to brighthush? Submit your application through our careers portal or click the link below to apply directly.

Apply to this job

Closing

At brighthush, we’re not just creating products; we’re crafting experiences that delight consumers worldwide. If you’re passionate about eCommerce, thrive in a collaborative environment, and want to be part of a company that values innovation and growth, we invite you to join our team. Your expertise will help shape the future of retail for brighthush’s iconic brands and bring new flavors to homes across the globe.