Senior Technical Program Manager
About the Opportunity The hiring organization is seeking an experienced Senior Technical Program Manager to oversee high-visibility planning programs and streamline processes for building and delivering customer and merchant products. Operating at the intersection of strategy, product, and engineering execution, this role focuses on driving complex initiatives, designing planning mechanisms, and architecting operational frameworks that support the organization's technology. Working closely with engineering, product, analytics, and other cross-functional teams, the role aligns efforts with organizational goals, identifies opportunities for improvement, and leads change initiatives to support scaling business and technology practices. Role Details Job Title: Senior Technical Program Manager Location: United States (Remote) Employment Type: Full time
Key Responsibilities
Drive complex, multi-disciplinary, and highly visible transformation and operational programs in service of delivering consumer financial products. Coordinate and collaborate with cross-functional stakeholders across the organization to drive alignment on strategy, priorities, and key decisions. Implement lean processes and drive better ways of working to extract value from planning, clarify priorities, and build a culture of continuous iteration and improvement. Establish and run data-driven operational frameworks to view portfolio performance against OKRs, accelerate value realization by enabling sound investment decisions, train teams on effective practices, and support change adoption. Develop communication strategies to ensure critical information flows seamlessly across the organization. Partner with cross-functional teams to plan change requirements, identify risks, manage dependencies, and establish tools and forums to drive clarity and operational efficiency. Identify and distill organizational needs, experimenting with new approaches to address systemic inefficiencies and foster transparency, visibility, alignment, and accountability.
Required Qualifications
Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. 8 years of proven experience managing programs, processes, and change management in a technology-focused environment. Strong technical background with a deep understanding of software development processes. Organized and strategic approach to collaborating across multi-disciplinary teams. Diligent attention to detail balanced with the ability to make sound tradeoff decisions. Strong stakeholder management capabilities across Product, Engineering, Design, Analytics, and other cross-functional teams. Track record of successfully implementing frameworks at scale and building relationships in a remote-friendly culture. Excellent communication, interpersonal, and consulting skills. Passion and drive to improve consumer finance.
Preferred Qualifications
Prior experience in FinTech, Payments, or Commerce.
Compensation and Benefits
Pay Grade: L Equity Grade: 6 USA base pay range (CA, WA, NY, NJ, CT): $165,000 - $225,000 per year USA base pay range (all other U.S. states): $146,000 - $206,000 per year New employees typically begin toward the start of the pay range. Base pay is determined by factors including geographic location, experience, and job-related skills. Base pay is part of a total compensation package that may include equity rewards, an employee stock purchase plan, comprehensive health coverage (medical, dental, and vision for employees and dependents), stipends, and paid time off. Equal Opportunity and Accommodations The hiring organization provides an inclusive interview experience for all candidates and offers reasonable accommodations to individuals requiring support during the hiring process. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, qualified applicants with arrest and conviction records will be considered for employment.