Senior Technical Sales Engineer – Cybersecurity Solutions Architect & Customer Success Champion – Driving Enterprise Protection & Innovation at brighthush (Remote, High‑Growth)

Welcome to brighthush – Where Cybersecurity Meets Innovation

In a world where digital threats evolve at the speed of thought, brighthush stands as the lighthouse guiding enterprises, governments, and critical infrastructure through the storm. With a legacy spanning more than two decades, we have pioneered cloud‑native, zero‑trust security solutions that not only defend but also empower our customers to innovate without fear. Our mission is simple yet powerful: empower organizations to secure their digital assets while enabling them to thrive in an increasingly connected world.

As a fully remote, high‑growth organization, brighthush blends autonomy with collaboration. We champion diversity, equity, and inclusion, and proudly hold the Women‑Owned Small Business Enterprise (WOSB) certification. Our culture is built on transparency, continuous learning, and a relentless focus on delivering measurable value to our clients.

Position Overview

We are seeking a seasoned Senior Technical Sales Engineer to become the technical bridge between brighthush’s groundbreaking cybersecurity portfolio and our diverse customer base. In this role, you will partner with sales, engineering, and product teams to design, demonstrate, and implement solutions that meet the unique needs of enterprise and government customers. Your deep technical knowledge, combined with a passion for customer success, will enable you to drive adoption, accelerate revenue, and shape the future roadmap of our product suite.

Key Responsibilities

• Customer Technical Partner: Serve as the primary technical advisor for prospects and existing clients throughout the sales cycle, from discovery to post‑sale implementation.
• Hands‑On Product Expertise: Conduct live demonstrations, proof‑of‑concepts (POCs), and technical evaluations in customer environments, showcasing how brighthush’s solutions solve real‑world challenges.
• On‑Site Engagements: Travel to customer sites as needed to provide on‑premises support, training, and implementation assistance, ensuring a seamless transition from proof‑of‑concept to production.
• Solution Design & Proposal Development: Translate complex business and technical requirements into tailored solution architectures, whitepapers, and technical proposals that resonate with both technical and non‑technical stakeholders.
• Cross‑Functional Collaboration: Work closely with sales, product management, engineering, and customer success teams to align on product enhancements, feature requests, and roadmap priorities based on customer feedback.
• Technical Documentation & Training: Create and maintain high‑quality technical documentation, slide decks, demo scripts, and training materials that empower customers and internal teams.
• Issue Resolution & Escalation: Diagnose and troubleshoot technical issues during demos, POCs, and implementations, escalating to engineering when necessary and ensuring timely resolution.
• Relationship Building: Cultivate strong, long‑term relationships with technical stakeholders, decision‑makers, and end users, positioning brighthush as a trusted partner.
• Market Intelligence: Stay abreast of industry trends, competitor offerings, and emerging threats to inform sales strategies and product positioning.
• Performance Metrics: Track and report on key performance indicators such as demo success rates, POC conversion, customer satisfaction scores, and revenue contribution.

Essential Qualifications

• 3–7+ years of experience in a technical sales, solutions engineering, or customer engineering role within the cybersecurity, cloud, or software industry.
• Proven track record of delivering successful product demonstrations, POCs, and implementations that drive customer adoption and revenue growth.
• Strong technical foundation in cybersecurity concepts (e.g., threat detection, incident response, secure architecture) and familiarity with cloud platforms (AWS, Azure, GCP).
• Excellent communication skills, with the ability to translate complex technical concepts into clear, compelling narratives for both technical and non‑technical audiences.
• Demonstrated problem‑solving and troubleshooting abilities, with a proactive approach to identifying and resolving customer pain points.
• Experience collaborating with cross‑functional teams (sales, engineering, product, customer success) to deliver integrated solutions.
• Self‑motivated, results‑driven, and comfortable working independently in a fully remote environment.
• U.S. citizenship and eligibility to obtain/maintain a U.S. security clearance.

Preferred Qualifications

• Experience working with enterprise or government customers, including familiarity with procurement processes, RFPs, and compliance requirements.
• Hands‑on experience with complex, multi‑layered cybersecurity deployments (e.g., SIEM, SOAR, EDR, threat intelligence platforms).
• Background in software engineering or infrastructure architecture, enabling deeper technical discussions with customers.
• Track record of managing multiple concurrent customer engagements while maintaining high service quality.
• Willingness to travel regularly (up to 30% of the time) to customer sites, conferences, and industry events.
• Experience with sales enablement tools (e.g., Salesforce, HubSpot, Outreach) and technical documentation platforms (e.g., Confluence, Notion).

Skills & Competencies

• Technical Expertise: Deep understanding of cybersecurity technologies, cloud architectures, and network security.
• Presentation & Demo Mastery: Ability to deliver engaging, persuasive demos that highlight product value.
• Customer‑Centric Mindset: Passion for solving customer problems and ensuring their success.
• Strategic Thinking: Ability to align technical solutions with business objectives and long‑term goals.
• Collaboration & Influence: Skilled at building consensus across diverse teams and stakeholders.
• Adaptability: Comfortable navigating fast‑paced environments and shifting priorities.
• Data‑Driven Decision Making: Proficiency in analyzing metrics to inform strategy and improve outcomes.

Career Growth & Learning Opportunities

At brighthush, your professional development is a top priority. As a Senior Technical Sales Engineer, you will:

• Advance into leadership roles such as Technical Sales Manager, Solutions Architect, or Product Evangelist.
• Participate in continuous learning programs, including certifications in cybersecurity (CISSP, CEH, CCSP), cloud platforms (AWS Certified Solutions Architect, Azure Solutions Architect), and sales methodologies.
• Engage in cross‑functional projects that expose you to product development, marketing, and customer success initiatives.
• Attend industry conferences, webinars, and workshops to stay ahead of emerging trends and expand your professional network.
• Receive mentorship from senior leaders who are committed to your growth and success.

Work Environment & Culture

brighthush thrives on a culture of innovation, collaboration, and empowerment. Our fully remote model means you can work from anywhere while staying connected through:

• Weekly virtual team huddles and monthly all‑hands meetings.
• Real‑time collaboration tools (Slack, Microsoft Teams, Zoom).
• Transparent communication channels for feedback and idea sharing.
• Inclusive policies that celebrate diversity and foster belonging.

Compensation & Benefits

While specific figures may vary based on experience and location, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with market rates for senior technical sales roles.
• Performance‑based bonuses tied to individual and team metrics.
• Equity or stock‑option opportunities to share in the company’s growth.
• Comprehensive health, dental, and vision insurance plans.
• Flexible paid time off (PTO) and paid holidays.
• Professional development budget for certifications, courses, and conferences.
• Wellness programs, including mental health resources and fitness stipends.
• Remote work stipend to support home‑office setup.

Why Join brighthush?

When you join brighthush, you become part of a mission‑driven team that is shaping the future of cybersecurity. You will:

• Work with cutting‑edge technology that protects some of the world’s most critical assets.
• Collaborate with passionate, talented professionals who value innovation and impact.
• Enjoy the flexibility of a fully remote role while maintaining a strong sense of community.
• Contribute directly to customer success stories that make a tangible difference.
• Grow your career in a supportive environment that rewards initiative and results.

Ready to Make an Impact?

If you are a seasoned technical sales professional with a passion for cybersecurity, a knack for building lasting customer relationships, and a desire to drive real‑world impact, brighthush invites you to apply. Join us in redefining security for the digital age and help our clients achieve peace of mind in an uncertain world.

Click the button below to submit your application and take the first step toward an exciting career with brighthush.