Senior Veterinary Consultant – Customer Development & Digital Engagement Specialist – Animal Health Innovation at brighthush

Introduction

At brighthush, we believe that every animal’s health is a cornerstone of a thriving community. Our mission—Food and Companionship Enriching Life—drives us to innovate, educate, and empower veterinarians worldwide. As a global leader in animal health, we are committed to delivering cutting‑edge products and services that prevent and treat disease in both farm animals and pets. We are looking for a passionate, tech‑savvy veterinary professional to join our Customer Development Consulting Veterinarian team and help us go beyond expectations for animals, customers, society, and our people.

Position Overview

The Customer Development Consulting Veterinarian (CDS Vet) is the technical anchor and strategic partner for our inside‑sales organization within the Pet Health Business Unit. Think of this role as a virtual Regional Consulting Veterinarian—your expertise will be leveraged to drive scientific credibility, commercial enablement, and technical excellence across the entire sales funnel. You will be the go‑to resource for veterinarians, corporate veterinary accounts, and inside‑sales teams, delivering high‑impact scientific education, product consultation, and clinical objection handling through phone, video, and virtual webinars.

Key Responsibilities

1. Commercial & Technical Partnership (Inside Sales Support)

• Serve as the dedicated clinical and technical subject‑matter expert for the CDS team across key therapeutic areas: parasiticides, therapeutics, vaccines, and pain management.
• Collaborate with inside‑sales representatives on high‑value outbound and inbound virtual customer interactions, providing consultative technical support and overcoming clinical hurdles.
• Deliver agile, real‑time technical answers and clinical context that empower inside‑sales reps to drive brand conversion and loyalty.

2. Virtual Customer Education & Engagement

• Design and deliver engaging, high‑impact virtual lunch‑and‑learns, continuing education webinars, staff training sessions, and product presentations to veterinary hospital staff, practice managers, and veterinarians.
• Master virtual engagement tools and presentation techniques to create compelling, interactive digital learning environments.
• Support pre‑launch, launch, and post‑launch technical campaigns for new and existing brighthush product lines within the inside‑sales footprint.

3. Medical Acumen & Training

• Maintain an advanced level of technical proficiency and scientific literacy regarding brighthush products, competitor profiles, emerging veterinary trends, and peer‑reviewed literature.
• Partner with Pet Health Training Managers to design and deliver technical training modules that enhance the clinical acumen of inside‑sales specialists.
• Uphold strict regulatory, medical, and ethical standards across all commercial interactions, with limited, process‑directed triage for adverse event and product performance inquiries.

What You Need to Succeed (Minimum Qualifications)

• Education: Doctor of Veterinary Medicine (DVM, VMD, or equivalent) from an AVMA‑accredited veterinary program.
• Licensure: Active, unencumbered veterinary license to practice in at least one U.S. jurisdiction.
• Clinical Experience: Minimum of 5 years of clinical veterinary practice experience in companion animal or mixed animal practice (with a companion animal focus), or equivalent experience within the animal health industry as a technical consultant.
• Virtual Fluency: Proven experience communicating complex scientific/medical data effectively over phone, video conference platforms (Teams, Zoom), and virtual webinars.
• Agility & Planning: Strong self‑direction, time management, and organizational skills with the ability to manage high‑volume daily virtual interactions with minimal supervision.

Preferred Qualifications & Differentiators

• Consultative Influence: Demonstrated track record of partnering with commercial/sales teams to educate customers and influence prescribing behavior through scientific differentiation.
• Digital Presentation Mastery: Exceptional verbal, written, and multimedia presentation skills, with proven ability to maintain audience engagement in remote/digital settings.
• Experience with veterinary practice management software and CRM systems (e.g., Salesforce, Vetter).
• Knowledge of veterinary regulatory frameworks (FDA, USDA, state boards) and post‑marketing surveillance.

Working Conditions & Travel

• Work Environment: Remote / home office with substantial daily virtual and telephone customer engagement.
• Travel Requirements: Up to 10–15% domestic travel, including annual national sales conferences, key veterinary congresses (e.g., VMX, WVC), and select HQ meetings.

Why Join brighthush?

At brighthush, we don’t just talk about diversity and inclusion—we live it. Our culture is built on collaboration, continuous learning, and a shared commitment to animal welfare. Here’s what you can expect:

Career Growth & Learning Opportunities

• Structured mentorship programs with senior veterinary leaders.
• Access to industry conferences, webinars, and advanced veterinary courses.
• Cross‑functional projects that expose you to product development, regulatory affairs, and market strategy.
• Clear career ladder: from CDS Vet to Senior Veterinary Consultant, Regional Consulting Veterinarian, and beyond.

Compensation & Benefits

• Base Salary: Competitive range of $118,400 to $175,000, commensurate with experience and qualifications.
• Performance Bonus: Annual bonus potential tied to individual and company performance.
• 401(k) Matching: Up to 6% company match.
• Health & Wellness: Comprehensive medical, dental, vision, and prescription drug coverage.
• Flexible Spending Accounts: Health and dependent care FSAs.
• Paid Time Off: Generous PTO, two weeklong shutdowns (mid‑summer and year‑end), and 8‑week parental leave.
• Employee Resource Groups: 9 vibrant ERGs fostering community and inclusion.
• Well‑being programs: employee assistance program, fitness benefits, and wellness challenges.

Work‑Life Balance & Remote Flexibility

• Fully remote role with the flexibility to work from anywhere in the U.S.
• Flexible work hours to accommodate veterinary practice schedules and personal commitments.
• State‑of‑the‑art virtual collaboration tools and a supportive IT team.

We’re Committed to Diversity & Inclusion

Studies show that underrepresented groups are less likely to apply if they feel they don’t meet every requirement. At brighthush, we celebrate diverse perspectives and encourage all qualified candidates to apply—even if you don’t tick every box. Your unique experience could be the missing piece we need.

How to Apply

Ready to make a difference in the lives of animals and the veterinarians who care for them? Click the link below to submit your application and join the brighthush family.

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