Senior Vice-President of Regional Operations

Role Description This is a full-time remote role supporting a client-focused real estate practice. The role involves managing day-to-day client communication, scheduling consultations, and coordinating virtual meetings to guide clients through buying or selling their homes. Responsibilities include preparing and updating property listings, assisting with market research, and organizing documentation to support each transaction. The role also includes maintaining accurate records in digital systems, tracking key dates and milestones, and ensuring timely follow-up with clients and partners. The team member will collaborate closely with the business owner to deliver a smooth, professional, and responsive experience for all clients.

Qualifications

Ability to perform thorough market and property research and summarize findings clearly for clients. Strong written and verbal communication skills, including drafting emails, summaries, and client updates. Organizational skills for managing digital files, tracking timelines, and coordinating multiple client engagements. Comfort with remote work tools, including video conferencing platforms, cloud-based document sharing, and calendar management. Customer service mindset with the ability to build trust, listen actively, and respond professionally to client needs. Attention to detail and accuracy when handling contracts, forms, and other real estate-related documentation.