Senior Vice President Operations

Role Description The Senior Vice President Operations is a full-time remote role responsible for overseeing end-to-end operational performance across the organization. This role leads operations strategy, including production planning, supply chain coordination, and process optimization to ensure efficient delivery of medical equipment. The SVP Operations manages budgets and financial performance, partners with cross-functional leaders to support growth initiatives, and ensures compliance with industry standards and regulations. Day-to-day responsibilities include setting operational KPIs, reviewing performance reports, guiding continuous improvement projects, and coaching operations teams to achieve service, quality, and cost objectives. The role also involves collaborating closely with sales, customer service, and product teams to align operations with customer needs and company goals.

Qualifications

Strong expertise in Operations Management and Project Management to lead complex, multi-site operational initiatives. Proficiency in P&L Management, budgeting, and financial analysis to oversee operational profitability. Experience in Strategic Planning, including designing and executing long-term operational roadmaps. Background in Customer Service and service delivery, with a focus on responsiveness, quality, and satisfaction. Proven leadership experience in a senior operations role, preferably within medical equipment or related manufacturing sectors. Ability to manage remote teams, build inclusive, high-performing cultures, and drive accountability through clear metrics. Strong analytical, problem-solving, and decision-making skills, with comfort using data and systems to improve operations. Excellent written and verbal communication skills for cross-functional collaboration and executive-level reporting. Bachelor’s degree in Business, Operations, Engineering, or a related field; advanced degree (MBA or similar) is an advantage. Familiarity with regulatory and quality standards relevant to medical equipment manufacturing is highly beneficial.