Social Worker (Program Coordinator) - Caregiver Support Program (CSP) Manager

Summary

This Social Worker (Program Coordinator) - Caregiver Support Program (CSP) Manager position is in Geriatric and Extended Care services at the VA Maine Healthcare Systems - located at the Augusta - ME location.

Qualifications

Basic Requirements

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
• Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
• Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited
• A doctoral degree in social work may not be substituted for the master's degree in social work
• Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work
• Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level
• Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/
• English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C.
• 7403(f)
• Grandfathering Provision: The following is the standard grandfathering policy for all title 38 hybrid qualification standards
• Please carefully review the qualification standard to determine the specific education and/or licensure/certification/registration requirements that apply to this occupation
• All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title - series and grade held - including positive education and licensure or certification that are part of the basic requirements of the occupation
• For employees who do not meet all of the basic requirements in this standard - but who met the qualifications applicable to the position at the time they were appointed to it - the following provisions apply: Such employees in an occupation that requires a licensure or certification - may be reassigned - promoted up to and including the full performance (journey) level - or changed to lower grade within the occupation - but may not be promoted beyond the journey level or placed in supervisory or managerial positions
• Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed - on a temporary or permanent basis - until they fully meet the basic requirements of the standard
• Employees initially grandfathered into this occupation - who subsequently obtain additional education and/or licensure/certification/registration that meet all of the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation
• If an employee who was retained in an occupation listed in 38 U.S.C.
• 7401(3) under this provision leaves that occupation - the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation
• NOTE: If social workers covered under the grandfathering provision of the 1991 Federal law regarding licensure or certification of VHA social workers leave the GS0185 social work series - they lose the grandfathering protection
• If they choose to return at a later date to the GS-0185 series - they must be licensed or certified to qualify for employment as a social worker Grade Determinations: In addition to the basic requirements for employment - the following criteria must be met when determining the grade of candidates
• Social Worker (Program Coordinator) - GS-13 - GS-13: Experience/Education: One year of experience equivalent to the GS-12 grade level
• Experience must demonstrate possession of advanced practice skills and judgment - demonstrating progressively more professional competency
• Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship - or equivalent supervised professional experience
• Licensure/Certification: Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level - and must be able to provide supervision for licensure
• Demonstrated Knowledge - Skills - and Abilities: In addition to the experience above - the candidate must demonstrate all of the following KSAs: Skill in coordinating and implementing one or more specialty program(s) - across the facility
• Skill in local policy and practice development - procedures - and/or practice guidelines for the program as prescribed by the program handbook or national directive
• Skill in organizing work - setting priorities - meeting multiple deadlines - and evaluating assigned program area(s)
• Ability to collaborate with internal and external partners to further program goals and enhance patient centered care
• Ability to provide the full range of supervisory duties including assignment of work to be performed
• performance evaluations
• and selection of staff - training - and recommendation of awards - advancements - and when appropriate - disciplinary action
• Ability to oversee the fiscal matters of the functions supervised (including fund controls - contracts - and equipment expenditures) - forecast resource and equipment needs - and administer the allocated budget
• Knowledge of organizational structure and impact on program operations
• Preferred Experience: 1
• Specialized Knowledge of Caregiver Support Experience delivering services to caregivers of Veterans - including understanding caregiver assessment - support needs - respite - and community resources
• 2
• Program Development and Implementation Experience in developing - implementing - and evaluating programs within a healthcare or social service setting - particularly related to caregiver or family support services
• 3
• Interdisciplinary Team Collaboration Proven ability to work effectively with interdisciplinary healthcare teams - including coordination of services with medical providers - psychologists - nurses - and other professionals
• 4
• Expertise with VA Systems and Policies Experience working within the VA system - including familiarity with VA policy - electronic health record documentation (CPRS/ALPHA/VISTA) - and compliance with VA regulations and standards
• Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• The full performance level of this vacancy is GS-13
• The actual grade at which an applicant may be selected for this vacancy is GS-13
• Physical Requirements: See VA Handbook 5019.

Duties

• Total Rewards of a Allied Health Professional The incumbent serves as a Social Work Program Coordinator - locally titled Caregiver Support Program (CSP) Manager - which provides a state-of-the-art continuum of services - education and resources to caregivers of Veterans with complex needs
• The Caregiver Support Program includes the Program of Comprehensive Assistance for Family Caregivers (PCAFC) and the Program of General Caregiver Support Services (PGCSS) at the VA Health Care System
• Duties may include - but are not limited to: Establishes and maintains an ongoing education program for Veterans - caregivers - community agencies - students - and staff
• Develops and facilitates CSP-program focused direction - orientation - coaching - in-service training - staff development - and continuing education programs
• Develops and implements a plan for outreach to Veterans and Veteran caregivers who may benefit from the CSP program services
• Event planning for National Family Caregiver Month
• Maintains a current network of referral resources to include peer support mentoring groups - caregiver skill building and self-care educational opportunities - mental health support - legal and financial services
• Directly supervises interprofessional staff assigned to the Caregiver Support Program
• May also supervise social work health professional trainee graduate students
• Coordinates program implementation with multiple clinical services across all campus locations within the VA facility
• May provide clinical interventions to the Veteran and caregiver populations served by the programs
• Serves as the subject matter expert (SME) to VA Facility leadership and staff for all CSP related issues and serves as a consultant to other VA professionals and administrators on program specific activities
• Serves as a liaison to Veterans Integrated Service Network Program (VISN) CSP Program and the VA Central Office (VACO) Program
• Identifies unmet needs of the caregiver population - their families/significant others and caregivers
• Performs the administrative and personnel management functions relative to staff supervised including personnel actions - clinical supervision - consultation - negotiation with other departments - and quality improvement
• Works collaboratively with internal staff - VISN and VACO leadership - and external stakeholders to expedite service delivery
• Provides consultation and briefings to other staff and internal/external stakeholders on the special needs of caregivers
• Responsible for monitoring performance measures at the local - VISN - and Central Office levels
• Recognizes gaps in workforce competencies and ensures supervised staff who require knowledge and skill development receive the training necessary to execute their duties
• Plans - organizes and coordinates administrative - operational - clinical and personnel activities for the CSP program
• Responsible for managing and reporting on program specific fund control points - labor mapping - workload - and clinic utilization within the assigned program area
• Performs other related duties as assigned
• Work Schedule: Monday - Friday - 7:00a.m
• to 3:30p.m
• Compressed/Flexible: Not Authorized Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Parental Leave: After 12 months of employment - up to 12 weeks of paid parental leave in connection with the birth - adoption - or foster care placement of a child
• Child Care Subsidy: After 60 days of employment - full time employees with a total family income below $144 -000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: May be authorized
• Virtual: This is not a virtual position
• Functional Statement #: Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required