Specialist, Clinical Implementations
Description JOB DESCRIPTION Job Summary - Provides support for the deployment and integration of Molina enterprise clinical implementations, programs, technologies, and workflows. - Ensures alignment with regulatory requirements and organizational goals. - Represents as a liaison between clinical, technical, and administrative teams; focuses on planning and executing implementations that fit existing workflows while supporting patient care and operational efficiency. Essential Job Duties - Supports planning and execution of clinical system implementations. - Develops and executes implementation plans, timelines, and milestones. - Ensures compliance with clinical standards, regulatory requirements, organizational policies, new workflows, and technology. - Assists during implementation phases to ensure smooth adoption of new workflows and technologies. - Serves as a resource for clinical teams, addressing questions and resolving issues promptly. - Delivers post-implementation support to maintain system functionality and optimize performance. - Provides ongoing support and troubleshooting during and after implementation. - Partners with clinicians, administrators, and information technology (IT) teams to ensure seamless integration of solutions. - Represents as a liaison between clinical teams and technical teams to translate requirements and feedback. - Monitors implementation progress and identify areas for improvement. - Collects and analyzes data to measure program effectiveness. - Recommends enhancements to optimize workflows and system performance. Required Qualifications - At least 3 years of direct clinical, health care technology implementation, or clinical program management experience, or equivalent combination of relevant education and experience. - Registered Nurse (RN) or Advanced Practice Social Worker (APSW), or Licensed Behavioral Health Clinician (MSW, LCSW). Clinical licensure and/or certification required ONLY if required by state contract, regulation, business operating model, or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice. - Proficiency with Electronic Health Record (EHR) systems (e.g., Epic, Cerner, Meditech). - Strong understanding of clinical workflows and health care IT systems. - Ability to troubleshoot technical issues and provide practical solutions. - Familiarity with data analysis tools and reporting software. - Competence in project management tools. - Ability to collect, interpret, and analyze data to measure program effectiveness. - Skilled in identifying process gaps and recommending workflow optimizations. - Critical thinking skills, and ability to resolve implementation challenges quickly. - Ability to facilitate training and generate stakeholder engagement. - Ability to explain technical concepts to non-technical audiences. - Experience managing timelines, deliverables, and priorities in fast-paced environments. - Ability to adapt to changing requirements and maintain focus on goals. - Detail-oriented, and committed to accuracy and quality. - Self-motivated, and ability to work independently or as part of a team. - Comfortable in high-pressure situations and capable of meeting deadlines. - Strong collaboration skills, and ability to work effectively with clinical, technical, and administrative teams. - Strong verbal and written communication skills. - Microsoft Office suite and applicable software program(s) proficiency. Preferred Qualifications - Certified Case Manager (CCM), Certified Professional in Healthcare Management (CPHM), Certified Professional in Healthcare Quality (CPHQ), or other health care or management certification. - Familiarity with change management principles and process improvement methodologies. - Experience creating executive summaries and decks; comfortable presenting to varying stakeholders and audiences, including executive leadership. - Change management experience. - Medicaid/Medicare/Duals population experience. - Six Sigma green belt or higher certification. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.