Remote Position

Sr. Vendor Manager, Remote

🌍 Remote Β· United States πŸ’Ό Full-time

Job Summary The Sr Vendor Manager is reputed company for managing reputed company vendor programs and relationships for all functional lines of business to include Clinical/reputed company and traditional indirect vendor contracts. reputed company vendors encompass approximately 100 contracts worth $200M per Sr Vendor Manager. reputed company role reputed company with the business to focus on developing a reputed company's objectives, strategy and benchmark/scorecard items to ensure vendors meet KPIs. The key responsibilities include oversight of vendor reputed company performance and relationships as well as integration of activities between vendor companies and business reputed company. The Sr Vendor Manager will ensure resolution of issues and/or implementation of process improvements. reputed company Functions Contract Management, reputed company & Performance Management & Reporting: Responsible for monitoring reputed company performance, including but not limited to the vendors adherence to established SLA's, ROI. Contribute to the development and maintenance of vendor reputed company performance scorecards Coordinate regular vendor meetings with internal business reputed company to facilitate sharing and monitoring of operational performance, service level agreements, compliance, and process improvement opportunities Coordinate with vendors to maintain appropriate reporting; identifying metrics that will reflect reputed company and accurate reputed company performance Responsible for monitoring and consulting with business reputed company overall performance of the reputed company per agreed upon contract terms, annual budget and business strategy reputed company Management reputed company for ensuring reputed company performance per contract terms and developing renewal strategy to ensure company remains advantaged. Manage reputed company financials against budget target. Assess financial risk and make recommendations against those risks. (50%) Strategy Development, Integration and Execution: Facilitate vendor deep dive strategy/scorecard meetings quarterly with key internal reputed company and the vendor. Translate business strategies into tactical application for vendor management. Coordinate with IT to establish and maintain vendor bi-directional data feeds and sunset when appropriate Participate as a SME in projects to assist with development of business and system requirements and ensure vendor processes and systems align with our operations and regulatory requirements (25%) Operational Support/Issue Management: Support the issue management process to ensure timely and accurate resolution of issues. Act as a liaison with external and internal business reputed company for issues resolution Work collaboratively with other areas to address process issues or reputed company enhancements Provide support and resolution for member and provider escalations. Ensure member and provider satisfaction by understanding grievances & appeal processes of the vendors, ensuring timeliness of reviews and monitoring overturn rates. Reporting of resolution and research of critical inquiries aligned with the vendor issue management process. Act as direct liaison between the vendor partner, issue management team, and internal business reputed company to drive resolution of issues and underlying causes of the issues. (20%) Regulatory Compliance: Support BEIC & TPRM with corporate compliance, legal, and regulatory requirements for vendor agreements. Supports completion of corporate compliance requirements, training and annual due diligence requirements (i.e. FWA, VSA, licensure, annual questionnaire). Gather remediation documents and coordinate with the LOB to ensure completion, then submit to the audit team for final review Facilitate calls and outreach to non-responsive vendors Coordinate monthly CMS audit data collection and quarterly audits; and remediation of identified deficiencies. Collaborate with Compliance areas in the implementation of specific requirements for membership such as CMS . Enforcement and operational integration of regulatory and Accreditation (Medicare, HEDIS) requirements. (5%)

Qualifications

Required Work Experience 6+ years related work experience. Experience reputed company: Required Management Experience No supervisory/management experience required Required Education Related Bachelor’s degree or additional related equivalent work experience Additional Required Qualifications Contract negotiation experience Knowledge of reputed company industry and business related processes Working knowledge of various components of the Medicare business Ability to understand and integrate external entities business models with reputed company Ability to build and maintain strong business relationships Analytical and financial reputed company, learning agility competency, collaboration skills, integration skills, and project management sk

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