Strategic Executive Virtual Assistant & Agency Operations & Project Coordinator – Accelerating Efficiency, Collaboration, and Growth for brighthush

About brighthush

brighthush is a high‑velocity, full‑service marketing, advertising, and public relations powerhouse that thrives on creativity, data‑driven strategy, and relentless execution. With a portfolio that spans branding, digital marketing, social media, content creation, website development, video production, email marketing, and PR, we help clients—from emerging startups to Fortune 500 brands—achieve measurable growth and lasting impact. Our culture is built on collaboration, agility, and a shared commitment to excellence. At brighthush, every team member is empowered to own their work, innovate, and drive results.

About the Role

In the fast‑moving world of agency work, rhythm and precision are everything. The Strategic Executive Virtual Assistant & Agency Operations & Project Coordinator is the invisible engine that keeps the President, directors, and cross‑functional teams humming. This is not a routine administrative position; it is a strategic partnership that directly supports leadership, shapes workflow, and elevates the agency’s operational excellence. You will be the go‑to person for everything that keeps the organization moving forward—anticipating needs, removing roadblocks, and ensuring that every project aligns with our strategic vision.

Key Impact Areas

• Executive Enablement: Act as the right hand to the President and senior leadership, managing calendars, prioritizing commitments, and ensuring that strategic priorities are translated into actionable plans.
• Project Lifecycle Management: Own and maintain the agency’s project management system—tracking tasks, deadlines, assignments, and status updates across all departments.
• Cross‑Functional Coordination: Facilitate seamless collaboration between creative, content, social media, digital, PR, website, and other marketing teams.
• Process Optimization: Identify bottlenecks, propose workflow improvements, and embed accountability across the agency.
• Communication Hub: Serve as the central point of truth for project information, ensuring that every team member has the data they need to execute.
• Meeting Excellence: Prepare agendas, capture action items, document next steps, and follow up to guarantee that meetings translate into tangible outcomes.
• Leadership Visibility: Provide real‑time status updates to leadership, enabling data‑driven decision making without the need for constant check‑ins.
• Strategic Insight: Translate project data into actionable insights for leadership, supporting strategic planning and resource allocation.
• Ad‑hoc Executive Support: Handle client‑related projects, internal initiatives, and any other tasks that arise, ensuring that the executive team can focus on high‑impact work.

Essential Qualifications

• Proven experience supporting C‑level executives or managing complex projects in a fast‑paced environment.
• Exceptional organizational skills with a keen eye for detail and a track record of delivering on tight deadlines.
• Proactive mindset—anticipating needs, following through without reminders, and taking ownership of outcomes.
• Strong communication skills, both written and verbal, with the confidence to hold people accountable in a professional manner.
• Ability to juggle multiple projects simultaneously, distinguishing between urgent, important, and low‑priority tasks.
• Resourceful problem‑solver who can navigate ambiguity and find solutions independently.
• Tech‑savvy with proficiency in project management platforms (e.g., Asana, Monday.com, Trello), email marketing tools, and basic website editing.
• Experience working with remote teams and managing virtual collaboration tools.
• Dependable, responsive, and highly accountable—someone who takes pride in making the organization run smoother.

Preferred Qualifications

• Background in a marketing, advertising, PR, creative, or digital agency setting.
• Familiarity with design and survey platforms (e.g., Figma, Adobe Creative Cloud, SurveyMonkey).
• Experience with data analytics dashboards or reporting tools to provide actionable insights to leadership.
• Knowledge of workflow automation tools (e.g., Zapier, Integromat) to streamline repetitive tasks.
• Previous experience in a project coordinator or operations role within a creative agency.

Skills & Competencies

• Strategic Thinking: Ability to see the big picture while managing day‑to‑day details.
• Communication: Clear, concise, and persuasive communication across all levels.
• Leadership Presence: Comfortable interacting with senior executives and high‑profile clients.
• Adaptability: Thrives in a dynamic environment where priorities shift rapidly.
• Analytical Acumen: Comfortable interpreting data to inform decisions and improve processes.
• Collaboration: Works effectively with cross‑functional teams and fosters a culture of shared ownership.
• Time Management: Mastery of prioritization frameworks (Eisenhower Matrix, OKRs).
• Tech Fluency: Quick learner of new platforms and tools.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As the Strategic Executive Virtual Assistant & Agency Operations & Project Coordinator, you will:

• Gain intimate knowledge of the agency’s strategic initiatives, client portfolios, and internal processes.
• Build a robust network across all departments, positioning yourself for future leadership roles.
• Participate in cross‑departmental projects that expose you to new skill sets and industry trends.
• Receive mentorship from senior leaders who value your growth and provide constructive feedback.
• Access ongoing training—both in‑house workshops and external courses—to deepen your expertise in project management, digital marketing, and operational excellence.

Work Environment & Culture

brighthush is a vibrant, collaborative hub where creativity meets execution. Our culture is defined by:

• Transparency: Open communication channels and a flat hierarchy that encourages idea sharing.
• Innovation: A commitment to experimenting with new tools, techniques, and creative approaches.
• Work‑Life Balance: Flexible working hours, remote options, and a focus on results over hours.
• Team Spirit: Regular team lunches, brainstorming sessions, and social events that foster camaraderie.
• Recognition: Celebrating wins—both big and small—through shout‑outs, awards, and performance bonuses.

Compensation, Perks & Benefits

While specific figures vary based on experience, brighthush offers a competitive salary package that includes:

• Health, dental, and vision insurance.
• 401(k) with company match.
• Generous paid time off and flexible vacation policy.
• Remote work flexibility and a stipend for home office setup.
• Professional development budget and access to industry conferences.
• Employee wellness programs, including gym memberships and mental health resources.
• Team retreats and off‑site events to strengthen bonds and recharge.

Success Metrics & KPIs

Success in this role is measured by your ability to:

• Anticipate needs and act before being asked.
• Maintain a crystal‑clear project pipeline that aligns with strategic goals.
• Ensure every team member knows their responsibilities and deadlines.
• Provide leadership with real‑time insights, enabling swift, informed decisions.
• Close loose ends, leaving no project hanging.
• Be recognized as a trusted operational partner and integral part of the brighthush family.

How to Apply

We’re excited to hear from candidates who are ready to make an impact. Please submit a tailored application that includes:

• Your experience supporting executives and/or managing teams and projects.
• Any agency or creative environment experience you have.
• Project management platforms you’re comfortable with.
• Examples of how you keep multiple projects and deadlines organized.
• Your availability and preferred working hours.
• Why you believe you would excel in this role and how you align with brighthush’s mission.

Send your resume and a brief cover letter to [email protected]. We look forward to exploring how you can contribute to our dynamic team.

Join brighthush – Where Vision Meets Execution

At brighthush, we don’t just deliver marketing solutions; we create lasting partnerships, foster innovation, and empower our people to grow. If you’re a proactive, organized, and resourceful professional ready to take on a pivotal role that shapes the agency’s future, we want to hear from you. Apply today and become an essential part of a team that turns ideas into results.