Strategic Remote Sales Director – New Business Acquisition & Customer Growth Leadership in Medical Imaging Software Solutions

About brighthush

brighthush is a pioneering force in enterprise image management, delivering state‑of‑the‑art software that transforms how hospitals, imaging centers, and research institutions capture, store, and analyze medical images. Founded in 2007, we have evolved into a vibrant community of 51‑200 professionals who are passionate about harnessing technology to improve patient outcomes and streamline clinical workflows. Our headquarters in Burlington, Vermont, sits at the heart of a thriving tech ecosystem, yet our reach is truly global – our solutions power imaging departments across the United States, Canada, Europe, and beyond.

Our mission is simple yet ambitious: to make medical imaging smarter, faster, and more accessible. To realize this vision, we need leaders who can translate strategy into market success. If you thrive in a fast‑paced, data‑driven environment and are ready to drive growth while building lasting customer relationships, brighthush invites you to join our team as a Remote Sales Director.

Why This Role Matters

As the Remote Sales Director for New Business & Customer Growth, you will be the linchpin between our product innovation and the market. Your strategic vision will shape how we acquire new customers, nurture existing relationships, and turn satisfied users into passionate advocates. You will coach a high‑performing sales team, partner with cross‑functional leaders, and ensure that every customer interaction reflects brighthush’s commitment to excellence.

Key Responsibilities

• Strategic Leadership & Coaching – Set clear expectations, priorities, and goals for your team. Guide them through real customer conversations, account planning, deal strategy, and negotiations. Recognize progress, address performance gaps early, and empower your team to build confidence and competence.
• Opportunity Management – Maintain a focused personal portfolio of high‑value strategic opportunities while driving team results. Identify the right prospects, qualify them rigorously, and build relationships across clinical, technical, and executive stakeholders. Bring discipline and momentum to complex healthcare buying cycles from first conversation to signed contract.
• Commercial Customer Success – Own account strategy, executive relationships, renewals, retention, and expansion. Stay close to customers to gauge value delivery, spot risks, and identify upsell opportunities. Collaborate with technical support and implementation teams to ensure seamless delivery and follow‑through.
• Advocacy & Thought Leadership – Transform successful outcomes into trusted advocacy. Build a network of customers ready to participate in reference calls, peer introductions, case studies, and events. Partner with marketing to amplify these stories and with sales to connect prospects with relevant customer experiences.
• Product & Market Alignment – Work with product, technical, and marketing leaders to translate new capabilities into clear customer value, focused sales plays, and effective launches. Ensure the team sells the problem we solve, not just the features we offer.
• Data‑Driven Execution – Maintain clear account ownership, accurate CRM data, credible forecasts, and practical deal plans. Use AI thoughtfully to enhance research, preparation, account insight, and execution while safeguarding customer information.
• Process & Culture Champion – Build processes that enable selling, not burying the team in administration. Foster an environment where concerns are raised openly, ownership is taken, and collaboration solves problems.

Essential Qualifications

• Proven track record of leading sales teams to exceed revenue targets in the enterprise technology space.
• Experience closing complex, multi‑year enterprise healthcare technology deals.
• Strong coaching skills with a history of developing high‑performing sales professionals.
• Deep understanding of the medical imaging or enterprise imaging market.
• Demonstrated ability to balance growth with pricing discipline and realistic commitments.
• Excellent commercial judgment, including diagnosing stalled deals, negotiating responsibly, and delivering honest forecasts.
• Collaborative leadership style that energizes cross‑functional teams.
• Curiosity about AI and a willingness to integrate new tools to improve sales effectiveness.

Preferred Qualifications

• Experience leading commercially focused customer success functions, including retention, expansion, and advocacy.
• Background translating new product capabilities into focused sales plays and measurable commercial results.
• Familiarity with AI‑driven sales enablement platforms and data analytics tools.
• Experience working in a remote or hybrid environment with strong self‑management and communication skills.

Skills & Competencies

• Strategic Thinking – Ability to see the big picture and translate it into actionable plans.
• Relationship Building – Proven skill in developing trust with clinical, technical, and executive stakeholders.
• Negotiation & Deal Closure – Expertise in structuring win‑win agreements and navigating complex buying cycles.
• Coaching & Development – Passion for mentoring sales talent and fostering continuous improvement.
• Data Literacy – Comfortable using CRM, forecasting tools, and AI insights to drive decisions.
• Resilience & Adaptability – Thrive in a fast‑moving, evolving market while maintaining focus on goals.
• Communication – Clear, persuasive, and tailored messaging for diverse audiences.
• Collaboration – Strong partnership with product, marketing, technical support, and implementation teams.

Career Growth & Learning Opportunities

At brighthush, your growth is our priority. As Remote Sales Director, you will:

• Lead a high‑impact sales organization and shape the future of our go‑to‑market strategy.
• Collaborate with senior executives, gaining exposure to product development, marketing, and customer success.
• Participate in leadership development programs, including executive coaching, strategic decision‑making workshops, and industry conferences.
• Access cutting‑edge resources, including AI‑powered sales tools, data analytics platforms, and continuous learning modules.
• Earn performance‑based incentives, stock‑option opportunities, and a clear path to executive leadership roles.

Work Environment & Culture

brighthush is built on a foundation of innovation, integrity, and inclusivity. Our remote‑first culture empowers you to work from anywhere in the United States while staying connected through:

• Weekly virtual team huddles and quarterly all‑hands meetings.
• Collaborative digital workspaces (Slack, Teams, Notion).
• Regular cross‑functional workshops to align product, marketing, and sales.
• Flexible work hours that respect work‑life balance.
• A commitment to diversity, equity, and inclusion, ensuring every voice is heard.

Compensation & Benefits

While specific figures vary based on experience, we offer a competitive base salary plus a robust variable compensation plan tied to individual and team performance. Additional benefits include:

• Health, dental, and vision insurance.
• 401(k) plan with company match.
• Generous paid time off and holiday schedule.
• Professional development stipend and conference reimbursement.
• Access to cutting‑edge AI tools and sales enablement platforms.
• Remote‑friendly work environment with occasional travel to our hubs in Burlington, Houston, or Waterloo for team events.

How to Apply

If you are a strategic, results‑driven sales leader ready to make a tangible impact in the medical imaging industry, we want to hear from you. Submit your resume and a brief cover letter outlining why you’re the ideal fit for brighthush’s Remote Sales Director role. Let’s shape the future of medical imaging together.