Strategy Operations Analyst

Trident Consulting is seeking a "Strategy & Operations Contractor" for one of our clients in "Remote" A global leader in business and technology services. Job Title: Strategy & Operations Contractor – DashPass Location: Remote (California) Job Type: Contract - W2 Salary: $48/hr on W2 (Inclusive all) ABOUT THE ROLE Our client is seeking a Strategy & Operations Contractor to support the growth of DashPass, its subscription business. The successful candidate will drive the ideation and execution of initiatives designed to increase subscription adoption, engagement, and retention. The role involves identifying customer problems, evaluating business opportunities, developing financial business cases, and launching solutions that enhance the DashPass member experience. The ideal candidate will demonstrate strong analytical and strategic thinking, the ability to work independently with minimal supervision, and the skills to translate complex business objectives into actionable recommendations and measurable outcomes. KEY RESPONSIBILITIES Customer Problem Diagnosis: Analyze member behavior to identify drivers of subscription adoption, engagement, and cancellations, uncover root causes, and identify opportunities for improvement. Strategic Planning: Translate analytical findings into data-driven recommendations, strategic initiatives, and actionable business plans. Data Analysis: Independently extract, query, and analyze data using SQL and AI-powered tools to generate insights and support business decisions. Financial Modeling: Develop and validate financial models using Microsoft Excel or Google Sheets to size opportunities, estimate business impact, and build business cases. Experimentation and Execution: Design, execute, and evaluate experiments, tests, and launches to improve subscription adoption, retention, and member experience. Cross-Functional Collaboration: Partner with Product, Engineering, Analytics, Finance, and Marketing teams to align stakeholders and drive initiatives from concept through execution. Performance Measurement: Monitor and evaluate business outcomes, identify performance gaps, and recommend improvements based on data-driven insights. AI-Enabled Productivity: Leverage AI tools to accelerate analysis, draft SQL queries, automate repetitive tasks, and improve operational efficiency. Stakeholder Communication: Present analytical findings, strategic recommendations, and business cases clearly to cross-functional partners and senior leadership. REQUIRED QUALIFICATIONS 2–3 years of experience in management consulting, strategy and operations, or a similar analytical role. Strong strategic thinking, structured problem-solving, and quantitative analytical skills. Ability to navigate ambiguity, formulate hypotheses, and develop actionable plans from broad business objectives. Proficiency in SQL for data extraction, querying, and analysis. Strong financial modeling skills using Microsoft Excel or Google Sheets. Ability to interpret data, validate assumptions, and translate analytical findings into clear business recommendations. Experience using AI-powered tools to improve analytical workflows, increase productivity, and automate repetitive tasks. Demonstrated ability to lead cross-functional initiatives and influence stakeholders without direct authority. Excellent written and verbal communication skills, including the ability to present findings and recommendations to senior stakeholders. Customer-focused mindset with the ability to evaluate business problems from the member's perspective. PREFERRED SKILLS Strategy development and structured problem-solving. SQL, data extraction, and quantitative analysis. Financial modeling using Microsoft Excel or Google Sheets. AI-powered tools for analysis, productivity, and workflow automation. Experiment design, opportunity sizing, and business case development. Cross-functional project management and stakeholder alignment. Executive communication and presentation skills. Customer behavior analysis, subscription growth, engagement, and retention strategy. About Trident Consulting Trident Consulting is an award-winning staffing and consulting firm headquartered in San Ramon, CA. Since 2005, we’ve partnered with Fortune 500 and high-growth companies to deliver high-quality talent across technology, engineering, business operations, and professional services. We specialize in contract, contract-to-hire, and direct hire placements, supporting roles across IT, data & analytics, cloud, cybersecurity, finance & accounting, HR, operations, and more. With a strong focus on hard-to-fill and niche positions, our global recruiting engine enables us to deliver speed, quality, and scale.