Supervisor - Commercial Claims

JCW Group has partnered with a highly respected property and casualty insurer to hire a Commercial Claims Supervisor . This is an exciting opportunity to join a well-established company while simultaneously getting to build out the commercial claims division from the ground up. You’ll handle the team’s day-to-day operations, coach and develop your staff, and keep claim handling consistently high quality. You’ll also be a trusted point of contact for internal teams and outside business partners. Schedule: This is a hybrid role: three days onsite in West Trenton, and two days remote. Hours are 8:00am – 4:15pm, Monday-Friday. Key Responsibilities: Lead, mentor and manage the performance of a team of Commercial Claims Representatives and Specialists, and keep personnel records accurate and up to date. Oversee daily operations and workflows for the commercial claims team. Guide staff on coverage decisions across Commercial Auto, Business Owners Policy and Commercial Package Policy lines. Oversee claims across multiple jurisdictions and step in on individual claims when needed. Key Qualifications: Relevant experience in Commercial General Liability Claims At least 1 year of management experience