Talent Acquisition Coordinator
About The Company Rakuten International oversees seven businesses and employs more than 4,000 people around the world. Recognized for leadership and innovation in e-commerce, digital content, advertising, entertainment, and communications, Rakuten brings the joy of discovery and access to more than one billion members globally. Our teams work to delight merchants and customers through innovation, optimism, and collaboration. We are guided by five Principles for Success: always improve and advance; be passionately professional; hypothesize, practice, and validate; maximize customer satisfaction; and act with speed and clear purpose. About The Role Rakuten International is seeking a motivated and service-oriented Contract Talent Acquisition Coordinator to join its dynamic Talent Acquisition team. This role is central to delivering a thoughtful, organized, and welcoming candidate experience throughout the interview process. You will partner with candidates, Talent Acquisition Partners, hiring managers, and interview teams to coordinate interviews, communicate logistics, manage schedule changes, and support offer letter preparation. The position requires someone who can work confidently in a high-volume environment, balance competing requests, and coordinate across locations and time zones. The successful candidate will bring sound judgment, discretion, and a proactive approach to resolving scheduling challenges. This role is eligible for remote employment in the San Francisco Bay Area, California. The anticipated hourly compensation range is USD $15.98–$26.92. Individual compensation may vary based on job-related skills, qualifications, experience, business needs, and geographic location.
Qualifications
Prior experience as a talent acquisition or recruiting coordinator is required. Candidates should have experience scheduling interviews in Workday Recruiter and proficiency with Microsoft Office Suite. A bachelor’s degree or equivalent related experience is preferred but not required. You will need excellent written, verbal, organizational, and interpersonal skills, along with a strong customer-service mindset. The ability to prioritize multiple tasks, manage deadlines, and stay composed under pressure is essential. You should be detail-oriented, resourceful, and comfortable working independently with minimal direction. Success in this role also requires effective collaboration with stakeholders at all levels, problem-solving ability, and a confident, professional approach in a fast-paced environment that may involve ambiguity. Because the role involves sensitive candidate and business information, you must handle confidential matters with focus, tact, and discretion.
Responsibilities
Coordinate and schedule high volumes of interviews and interview panels across multiple locations, including the United States and international regions, in partnership with Talent Acquisition Partners and interview teams. Serve as a primary point of contact for candidates, hiring managers, and Talent Acquisition Partners, providing timely, clear, and courteous communication throughout the process. Confirm that interview details are accurate and shared with the appropriate participants. Resolve scheduling conflicts, request additional availability when needed, and manage changes, reschedules, or cancellations. Review interview requests for completeness, seek clarification when information is missing, and raise issues to the appropriate Talent Acquisition Partner. Support the preparation of offer letters and contribute to Talent Acquisition Operations projects, including process improvements, data tracking, reporting, and documentation. Throughout each interaction, help create a warm and inviting candidate experience while protecting confidential information.
Benefits
This role is eligible for discretionary bonus consideration and a range of employee benefits, subject to applicable plan terms and company policies. Benefits include health, vision, and dental insurance, 401(k) matching, paid time off, and Volunteer Time Off. Rakuten’s compensation and benefits offerings may be updated as the company implements its programs. Equal Opportunity Rakuten provides equal employment opportunities to employees and applicants and prohibits discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by applicable federal, state, provincial, or local law. During the interview process, applicants are encouraged to share their experiences in their own words and present an authentic account of their background.