Territory Manager

Company Description

SMI Cold Therapy provides high-quality cold compression therapy solutions to hospitals, surgery centers, and clinics across the United States. Founded in 2004, the company focuses on simplifying cold therapy for both patients and clinicians while maintaining maximum clinical effectiveness. SMI’s American-made products combine the performance of electric cooling machines with the ease of gel wraps, delivering exceptional patient comfort and care. Their solutions are designed to improve staff efficiency and clinical outcomes, and are now used by more than 400 programs nationwide. The company continues to grow under the guiding principle that “Simple is Always Better.” Role Description The Territory Manager role is a full-time remote position responsible for driving sales growth and expanding the adoption of SMI Cold Therapy products within an assigned geographic region. Day-to-day activities include identifying and qualifying new business opportunities, conducting product demonstrations, and building strong relationships with hospital, surgery center, and clinic stakeholders. The Territory Manager will manage the entire sales cycle, from prospecting and presentations to negotiation and closing, while maintaining accurate territory plans and sales forecasts. This role also involves providing ongoing product education, gathering customer feedback, supporting training for clinical staff, and collaborating with internal teams to ensure excellent customer support and retention. 75% travel within the territory is expected to prospect for new business, visit current customers, and attend industry events such as trade shows and in-person skill labs.

Qualifications

Demonstrated skills in territory management, account management, and relationship building in a healthcare or medical device environment. Experience in consultative selling, prospecting, and closing deals, with strong negotiation and presentation abilities. Ability to analyze territory performance, use CRM tools, and maintain accurate sales reporting and forecasting. Strong communication, interpersonal, and collaboration skills, with the ability to engage clinical and administrative stakeholders. Value Analysis knowledge and experience a plus. Self-motivated and organized, capable of working independently in a remote setting and managing travel within the territory. Previous experience in hospitals, surgery centers, or clinics, especially but not limited to orthopedics, sports medicine, or rehabilitation, is highly beneficial. Bachelor’s degree in Business, Marketing, Healthcare, or a related field preferred; equivalent experience considered. Valid driver’s license and willingness to travel regularly within the assigned region.