Remote Position

Traveling Construction Customer Success Manager, 80% Travel Required

🌍 Remote · United States 💼 Full-time

Job Description:

Oversee the deployment and day-to-day success of Buildots on selected major client projects
Guide teams through platform adoption and support site operations
Ensure Buildots technology is integrated effectively into project workflows
Own primary relationships and serve as day-to-day point of contact for major client projects
Lead full platform implementation from onboarding and training through workflow integration
Identify ways to maximize client value and make Buildots central to team operations
Partner with internal project managers to configure the platform for project complexities
Gather on-the-ground client insights and share them with the product team to shape the roadmap
Ensure clients successfully use the platform

Requirements:

7+ years in construction as a Project Manager, Superintendent, or Project Engineer
Experience working on large scale commercial or mission critical construction projects
Self-starter who spots a problem, owns it, and solves it without waiting to be told
Comfortable working on a job site and presenting to a senior client stakeholder over video
Fast learner who picks up new tools quickly and communicates complex ideas clearly
Strong people skills across roles and cultures
Genuine excitement about technology's potential for the construction industry
Energized by travel and being where the work happens
Ability to turn data and feedback into actionable insights
Good vibes and a sense of humor
Ability to work across projects in Texas and the Central US
Ability to travel 80% of the time
Ideal residence within a 30 mile radius of major airports in Austin, Dallas, or Houston
Preferred: Construction Mission Critical experience in Data Center, Aviation, or Healthcare
Preferred: Superintendent experience on complex construction projects with process and/or technology implementation
Preferred: VDC Manager experience

Benefits:

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