Veeva CRM Techno-Functional Consultant
Veeva CRM Techno-Functional Consultant Job Summary We are seeking an experienced Veeva CRM Techno-Functional Consultant with strong expertise in Veeva CRM, Salesforce, and pharmaceutical commercial operations. The ideal candidate should have hands-on experience in Veeva CRM configuration, customization, integrations, business requirements gathering, and end-to-end implementation and support.
Key Responsibilities
Work closely with business stakeholders to gather, analyze, and translate business requirements into technical and functional solutions. Configure, customize, implement, and support Veeva CRM applications. Support Veeva CRM modules, including Call Reporting, Account Management, Territory Management, CLM, Approved Email, and Events Management. Design and develop solutions using Salesforce configuration, Apex, Visualforce, SOQL, and APIs, where applicable. Manage Veeva CRM integrations with Salesforce, Veeva Network, Veeva Vault, and other enterprise applications. Support data migration, data mapping, validation, and integration processes. Troubleshoot application issues, perform root cause analysis, and provide production support. Collaborate with cross-functional teams on system enhancements, testing, deployment, and release management. Prepare functional specifications, technical design documents, and test scenarios. Ensure solutions align with pharmaceutical industry compliance and regulatory requirements. Required Skills 6+ years of CRM implementation and support experience, including strong hands-on expertise in Veeva CRM. Strong understanding of Veeva CRM architecture, configuration, and business processes. Experience with Salesforce Sales Cloud, Apex, Visualforce, SOQL, and Lightning. Hands-on knowledge of Veeva CRM modules such as CLM, Approved Email, Call Reporting, and Territory Management. Experience with REST/SOAP APIs, integrations, and data migration. Strong understanding of pharmaceutical sales operations, field force automation, and HCP/HCO engagement. Experience with requirements gathering, solution design, UAT, and production support. Excellent communication, stakeholder management, and problem-solving skills.
Preferred Qualifications
Experience with Veeva Vault CRM and CRM migration projects. Knowledge of Veeva Network, Veeva Align, and Veeva OpenData. Experience with Salesforce-to-Veeva Vault CRM migration. Veeva CRM or Salesforce certifications. Experience working in Agile/Scrum environments. Understanding of life sciences compliance, including GxP and 21 CFR Part 11 where applicable. Key Technical Skills Veeva CRM | Veeva Vault CRM | Salesforce | Apex | Visualforce | SOQL | CLM | Approved Email | Call Reporting | Territory Management | Veeva Network | REST/SOAP APIs | Data Migration | Life Sciences Important hiring consideration: Veeva CRM on Salesforce and Veeva Vault CRM are distinct platforms. For an existing Salesforce-based Veeva CRM implementation, prioritize candidates with legacy Veeva CRM and Salesforce expertise. For new implementations or migration projects, prioritize Veeva Vault CRM experience.