Veterinary Market Growth & Inside Sales Specialist – Chesapeake, Baltimore & Washington DC – Customer Development Champion at brighthush

About brighthush

brighthush stands at the forefront of animal health innovation, delivering science‑backed solutions that enhance the lives of pets and the professionals who care for them. With a global footprint and a relentless focus on research, brighthush empowers veterinarians, pet owners, and companion animal communities to achieve better health outcomes. Our Pet Health division is dedicated to preventive care, diagnostics, therapeutics, and digital health tools that transform everyday veterinary practice. If you thrive in a fast‑moving, customer‑centric environment and want to help shape the future of pet health, brighthush is the place for you.

Industry Landscape

The veterinary market is evolving rapidly, driven by increasing pet ownership, rising consumer expectations, and advances in biotechnology. Digital tools, data analytics, and personalized medicine are reshaping how veterinarians diagnose, treat, and manage companion animals. In this dynamic environment, companies that combine scientific rigor with customer‑first strategies are poised for growth. brighthush is uniquely positioned to lead this transformation, offering a portfolio of products that span preventive care, diagnostics, therapeutics, and digital health solutions.

Role Overview

As a Veterinary Market Growth & Inside Sales Specialist based in the Chesapeake region, you will be the catalyst for expanding brighthush’s footprint across Baltimore, Washington DC, and surrounding areas. You will partner with veterinary practices, leveraging a proven Customer Value Selling (CVS) framework, advanced digital tools, and a multi‑channel outreach strategy to build lasting relationships. Your success will be measured by exceeding sales targets, nurturing high‑value accounts, and delivering an exceptional customer experience that reflects brighthush’s commitment to quality and innovation.

Key Responsibilities

• Strategic Account Development: Identify, qualify, and cultivate relationships with key veterinary practices, hospitals, and specialty clinics. Understand each practice’s unique challenges and position brighthush solutions as the optimal choice.
• Customized Growth Planning: Collaborate with assigned sales districts to create tailored business plans, identify high‑potential leads, and execute targeted account strategies that drive revenue and market share.
• Multi‑Channel Engagement: Utilize Veeva CRM, email, phone, virtual meetings, and in‑person visits to deliver personalized content and offers that resonate with each customer segment.
• Product Launch Leadership: Maintain deep technical knowledge of brighthush’s product portfolio, champion new releases, and drive adoption through educational and promotional activities.
• Performance Management: Meet or exceed key performance indicators, including revenue, margin, and customer satisfaction metrics, ensuring territory success and continuous improvement.
• Market Intelligence: Gather and analyze customer feedback, competitor activity, and market trends to inform strategic decisions and product development.
• Cross‑Functional Collaboration: Work closely with marketing, medical affairs, and field teams to align messaging, support campaigns, and deliver a unified customer experience.
• Continuous Learning: Stay current on industry trends, emerging technologies, and regulatory changes that impact veterinary practice and pet health.

Essential Qualifications

• Education: Associate degree or high school diploma/GED with equivalent experience.
• Experience: Proven track record in inside sales or the animal health industry, with a strong aptitude for Customer Value Selling (CVS).
• Technical Proficiency: Comfortable using digital tools such as Veeva CRM, Salesforce, and Microsoft Teams to manage customer interactions and data.
• Communication Skills: Clear, concise, and persuasive communication in both written and verbal formats.
• Customer Focus: Ability to identify customer pain points and propose strategic solutions that leverage brighthush’s capabilities.

Preferred Qualifications

• Undergraduate degree (BS/BA) or Registered Veterinary Technician (RVT) certification.
• In‑depth knowledge of the Companion Animal market, including key customer segments and product categories.
• Experience delivering creative, data‑driven customer solutions that drive adoption and loyalty.
• Strong presentation and negotiation skills, with a history of closing complex deals.
• Experience working in a remote or hybrid environment, managing time and priorities independently.

Skills & Competencies

• Strategic thinking and analytical problem solving.
• High emotional intelligence and adaptability in a dynamic marketplace.
• Proficiency in CRM systems (Veeva, Salesforce) and Microsoft Office Suite.
• Strong organizational skills and meticulous attention to detail.
• Team player who thrives in collaborative, cross‑functional settings.
• Commitment to continuous learning and professional development.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is supported by a robust learning ecosystem. You will have access to:

• Structured onboarding and mentorship programs that accelerate your integration into the team.
• Regular training on product science, market dynamics, and advanced sales techniques.
• Opportunities to transition into senior sales roles, account management, or product marketing.
• Cross‑functional projects that broaden your skill set and expose you to new business functions.
• Leadership development initiatives for high‑potential employees.

Work Environment & Company Culture

brighthush fosters an inclusive, collaborative culture where every voice matters. Our remote‑first approach empowers you to work from wherever you perform best, while still enjoying the camaraderie of a global team. We celebrate diversity, encourage innovation, and reward results with a transparent performance framework. As part of our community, you’ll join a network of passionate professionals dedicated to advancing animal health worldwide.

Compensation & Benefits

While the exact compensation will be tailored to your experience and qualifications, brighthush offers a competitive package that includes:

• Base salary range of $33.03 to $45.00 per hour, commensurate with experience.
• Annual performance bonus potential.
• 401(k) plan with up to 6% company match.
• Health, dental, vision, and prescription drug coverage.
• Flexible spending accounts for healthcare and dependent care.
• Paid time off (PTO), including two weeklong shutdowns in mid‑summer and year‑end.
• 8‑week parental leave.
• Employee Resource Groups (9 groups) fostering community and inclusion.
• Well‑being programs: employee assistance, fitness benefits, and wellness challenges.
• Relocation assistance for qualified candidates.

Travel & Location

Travel: 5–10% of the role involves travel to client sites, conferences, or internal meetings. Location: Remote – US. Candidates must reside in the Chesapeake region (Baltimore, Washington DC) to qualify for this position.

Why Join brighthush?

At brighthush, you’ll be part of a mission‑driven organization that values innovation, integrity, and impact. You’ll work with cutting‑edge products, collaborate with top scientists and veterinarians, and help shape the future of pet health. If you’re a self‑motivated, customer‑centric professional ready to make a difference, we want to hear from you.

How to Apply

Ready to take the next step in your career? Click the link below to submit your application and join the brighthush team. We welcome candidates from all backgrounds and encourage you to apply even if you don’t meet every single qualification—diversity fuels our success.