Vice President of Client Services

Role Description The Vice President of Client Services is a part-time, remote role responsible for overseeing and strengthening relationships with external partners, sponsors, and stakeholders of the USYD Fintech Society. Day-to-day tasks include managing partner accounts, coordinating communications, and ensuring sponsor commitments are met. The role involves developing and executing client engagement strategies, identifying new collaboration opportunities, and supporting sponsorship proposals and renewals. The Vice President will work closely with the executive team to align client services initiatives with the society’s goals, provide guidance to team members handling partner interactions, and track performance metrics related to client satisfaction and engagement.

Qualifications

Candidates should possess skills in Client Services and Account Management to manage partner relationships and maintain strong, professional communication. Candidates should possess skills in Strategic Planning and Sales to develop engagement strategies, support sponsorship acquisition, and drive growth in partnerships. Candidates should possess skills in Team Leadership to coordinate with committee members, delegate tasks effectively, and foster a collaborative working environment. Candidates should have strong interpersonal and communication skills, both written and verbal, with the ability to present to internal and external stakeholders. Candidates should demonstrate organizational and time management abilities, including managing multiple projects and deadlines in a part-time capacity. Experience in student societies, fintech, finance, or related fields is beneficial but not required; a genuine interest in fintech and stakeholder engagement is highly valued.