Vice President of Strategic Operations
Company Description
The Eastern Trust Real Estate company specializes in commercial property management, development, and real estate services in the Greenville, NC area. The organization focuses on helping businesses find suitable office space and other commercial properties that support growth and stability. With a strong presence in the local market, Eastern Trust Real Estate leverages regional expertise to deliver tailored solutions to its clients. The company emphasizes professional service, long-term relationships, and strategic real estate planning to meet diverse business needs. Role Description The Vice President of Strategic Operations is a full-time, remote role responsible for overseeing and optimizing the company’s operational performance across commercial property management and real estate services. This role leads strategic planning initiatives, aligns operational processes with business objectives, and ensures effective execution of key projects. Day-to-day responsibilities include managing operational workflows, monitoring performance metrics, guiding P&L decisions, and collaborating with cross-functional teams to improve efficiency and client satisfaction. The Vice President will also oversee project timelines, support business development efforts through operational insights, and ensure that customer service standards are consistently met and enhanced.
Qualifications
Candidates should possess strong Operations Management and Project Management skills to lead complex initiatives and optimize processes. Candidates should possess proven P&L Management and financial oversight skills to support data-driven decisions and profitability. Candidates should possess Strategic Planning capabilities and experience aligning operations with long-term business goals. Candidates should possess solid Customer Service skills and a track record of improving client experience in a commercial or real estate setting. Extensive leadership experience in operations, preferably within real estate, property management, or related industries. Excellent analytical, problem-solving, and decision-making abilities, with proficiency in using performance data and KPIs. Strong communication and collaboration skills, with the ability to work effectively in a remote environment and lead distributed teams. Bachelor’s degree in Business, Finance, Operations Management, or a related field; advanced degree (MBA or similar) is beneficial. Experience with operations software, project management tools, and CRM systems is advantageous.