Virtual Assistant – Lab & Product Development Support Specialist for Innovative Wellness Brand

About brighthush

At brighthush, we’re redefining the way people experience wellness through science‑backed superfoods and functional beverages. Our mission is simple yet powerful: empower everyday rituals with products that nourish the body, sharpen the mind, and elevate the spirit. From our flagship mushroom‑infused coffee to a line of nutrient‑dense powders, every item we create is rooted in rigorous research, sustainable sourcing, and a commitment to transparency.

Founded on the belief that small, intentional habits can spark monumental change, brighthush has grown from a passionate startup to a fast‑moving, mission‑driven organization that attracts top talent across product development, marketing, and operations. We’re not just building a brand; we’re cultivating a community that thrives on curiosity, collaboration, and continuous learning.

Your Role

We’re looking for a meticulous, tech‑savvy Virtual Assistant – Lab & Product Development Support Specialist to become the backbone of our product innovation and laboratory teams. In this role, you’ll keep our internal systems humming, ensuring data integrity, streamlined documentation, and real‑time visibility into every stage of product creation. Your work will directly enable our scientists, formulators, and project managers to focus on what they do best: creating breakthrough wellness solutions.

Key Responsibilities

• Data Stewardship: Maintain and update product development data, including formulas, cost structures, and ingredient specifications, in Food Label Maker and our proprietary databases.
• Documentation Management: Organize lab notebooks, SOPs, and project files with clear version control, ensuring every document is accessible and audit‑ready.
• Project Tracking: Support product development trackers by keeping timelines, milestones, and weekly status updates accurate and up‑to‑date.
• Administrative Coordination: Provide scheduling, meeting facilitation, and task follow‑up for Product Development and Lab leadership.
• Operational Execution: Execute recurring operational tasks that support lab workflows, such as inventory checks, equipment logs, and compliance reminders.
• Process Documentation: Assist in drafting and refining SOPs, internal workflows, and knowledge‑base articles to promote consistency across teams.
• Visibility & Reporting: Ensure leadership has consistent, real‑time visibility into development progress, data accuracy, and potential bottlenecks.
• Continuous Improvement: Identify opportunities to streamline processes, automate repetitive tasks, and enhance data quality.

Other Related Duties

As the organization evolves, you may be called upon to support cross‑functional initiatives, such as market research data entry, regulatory filing preparation, or event coordination. Flexibility and a proactive mindset are key.

Essential Qualifications

• Proven experience as a Virtual Assistant or in a high‑volume administrative support role.
• Exceptional attention to detail and a passion for maintaining structured, process‑driven environments.
• Strong data entry skills with a track record of managing complex spreadsheets and databases.
• Demonstrated ability to independently manage trackers, updates, and recurring tasks without constant oversight.
• Excellent written communication skills and a professional approach to handling confidential information.
• Proficiency with Google Workspace, Notion, Slack, Microsoft Office, and familiarity with data visualization tools (e.g., Tableau, Power BI) is a plus.
• Experience supporting product development, laboratory, or technical teams is highly desirable.

Preferred Qualifications

• Background in the food, beverage, or nutraceutical industry.
• Knowledge of regulatory requirements for food labeling and ingredient safety.
• Experience with project management platforms such as Asana, Monday.com, or Trello.
• Basic understanding of scientific terminology and laboratory workflows.
• Prior exposure to remote collaboration tools and distributed team dynamics.

Skills & Competencies

• Organizational Excellence: Ability to juggle multiple priorities while maintaining a clean, accessible filing system.
• Analytical Thinking: Spot trends, identify data gaps, and propose actionable solutions.
• Communication: Clear, concise writing and the ability to translate technical details into plain language.
• Tech Fluency: Comfortable learning new software quickly and troubleshooting basic technical issues.
• Collaboration: Works seamlessly with cross‑functional teams, respecting diverse perspectives and timelines.
• Adaptability: Thrives in a fast‑changing environment, embracing new challenges with enthusiasm.

Career Growth & Learning Opportunities

At brighthush, your growth is as important as your contribution. As a Virtual Assistant, you’ll gain:

• Hands‑on exposure to product development cycles, from ideation to launch.
• Mentorship from senior product managers, scientists, and operations leaders.
• Access to internal training programs on data analytics, project management, and regulatory compliance.
• Opportunities to transition into roles such as Product Coordinator, Lab Operations Manager, or Project Analyst.
• Participation in cross‑departmental initiatives, expanding your skill set beyond administrative support.

Work Environment & Company Culture

Our culture is built on three pillars: Innovation, Integrity, and Community. We celebrate curiosity, encourage bold experimentation, and hold ourselves accountable to the highest ethical standards. Remote work is the norm, but we also host quarterly in‑person retreats to strengthen team bonds and share knowledge.

Employees enjoy:

• Flexible core hours that respect personal rhythms.
• Unlimited vacation policy, trusting you to balance work and life.
• Wellness stipend for home office upgrades, fitness memberships, or mindfulness apps.
• Regular virtual coffee chats with founders and product leaders.
• Inclusive environment where every voice is heard and valued.

Compensation & Benefits

As a contractor, you’ll receive competitive hourly rates commensurate with experience and expertise. In addition to base compensation, we offer:

• Performance‑based bonuses tied to project milestones.
• Health and wellness benefits, including mental health resources.
• Professional development budget for courses, certifications, or conferences.
• Access to our product line at discounted rates.
• Equity options for long‑term contributors (subject to agreement).

How to Apply

If you’re a detail‑oriented, proactive professional who thrives in a dynamic, mission‑driven environment, we’d love to hear from you. Please submit your resume, a brief cover letter highlighting your relevant experience, and any portfolio or sample work that showcases your organizational and data management skills.

Join brighthush and help us shape the future of wellness—one meticulously organized data point at a time.