Virtual Assistant - WFH

# Virtual Assistant – Executive Support, CRM & Operations ## About the Role We are seeking a highly organized, proactive, and reliable Virtual Assistant (VA) to support daily operations, executive activities, communication, and task execution for a fast-moving business. This full-time remote position operates during U.S. client business hours and combines executive support, CRM and data management, research, customer and vendor coordination, and operational project support. The successful candidate will help keep calendars, communications, systems, and follow-ups organized so that priorities are completed accurately and on time. ## Key Responsibilities ### Administrative & Executive Support Manage calendars, meetings, and scheduling across multiple time zones. Coordinate calls and support smooth daily planning. Draft and send professional emails, documents, and business communications. Prepare meeting notes and track action items and follow-ups. Review calendars and inboxes and prioritize urgent items. Provide administrative and operational support to executives, founders, and team members. ### CRM & Data Management Update and maintain CRM records using: HubSpot Salesforce Zoho CRM Maintain spreadsheets, operational trackers, and business records. Organize and manage digital files using: Google Drive Dropbox SharePoint Maintain clean, accurate, and organized documentation and operational systems. ### Research & Project Support Conduct online research related to competitors, vendors, and market insights. Convert research findings into structured summaries and presentations. Support ad hoc assignments and project-based tasks. Prepare documents, reports, and summaries for ongoing projects. ### Customer & Vendor Coordination Respond to basic client inquiries or route inquiries to the appropriate person. Communicate with vendors and track outstanding items. Follow up with clients, vendors, and stakeholders to ensure timely completion of action items. ### Operations Support Assist with invoicing and expense tracking. Provide light bookkeeping support when required. Update project management systems, including: Trello Asana Notion Monday.com Provide end-of-day updates and help prepare priorities for the following day. ## Required Qualifications 1–2 years of experience in a Virtual Assistant, Administrative Assistant, or Operations Support role. Proficiency with Microsoft Office. Proficiency with Google Workspace, including: Google Docs Google Sheets Gmail Google Calendar Strong time management and multitasking skills. Excellent organization and attention to detail. Clear and professional communication skills. Ability to manage multiple tasks and meet deadlines. Proactive approach to completing tasks and following up. Reliable internet connection and appropriate remote work setup. Ability to work during U.S. client business hours. ## Preferred Qualifications Experience with CRM platforms such as: HubSpot Salesforce Zoho CRM Familiarity with QuickBooks or Xero. Experience supporting founders or startups. Experience supporting remote teams. Experience managing multiple clients or executives. Experience with project management tools such as Trello, Asana, Notion, or Monday.com. Experience with invoicing, expense tracking, or light bookkeeping. ## Skills & Competencies Executive and administrative support Calendar management Inbox and email management Scheduling and meeting coordination CRM management Data entry and record management Online research Vendor and client coordination Project and operations support Microsoft Office Google Workspace Time management Multitasking Organization Attention to detail Professional communication Proactive task management Remote work ## Work Arrangement & Schedule Position: Virtual Assistant – Executive Support, CRM & Operations Employment Type: Full-time Work Arrangement: Remote Working Hours: U.S. client business hours ## Performance Expectations Success in this role will be measured by: Accurate and timely task completion. Efficient calendar and inbox management. No missed meetings or deadlines. Clean, organized systems and documentation. Strong responsiveness during working hours. Positive feedback from clients and stakeholders. ## Growth & Opportunity This role provides: High ownership and visibility across business operations. Exposure to multiple business functions. Clear expectations and structured workflows. Opportunities to grow into operations or executive roles. Direct exposure to founders and decision-makers. ## Interview Process Initial phone screen. Video interview with a Pavago recruiter. Practical task involving a mock inbox/calendar and research assignment. Client interview.

• Offer and background verification.