VP of Customer Marketing

Role Description This is a full-time remote role that involves creating, refining, and maintaining written content that supports the company’s goals and aligns with brand standards. The role includes collaborating with cross-functional stakeholders to understand content needs, planning and organizing tasks, and meeting agreed deadlines. Day-to-day responsibilities may involve researching topics, drafting clear and engaging materials, and revising content based on feedback. The position also requires documenting processes, maintaining organized content archives, and communicating progress and challenges to managers or project leads. The successful candidate will work independently while actively participating in virtual meetings and using digital tools to stay aligned with team priorities.

Qualifications

Ability to produce clear, well-structured written materials and adapt communication style for different audiences and formats. Strong research and analytical skills to gather information, verify accuracy, and transform complex topics into accessible content. Attention to detail with the ability to review and refine work for clarity, consistency, grammar, and adherence to guidelines. Comfort with digital tools and remote collaboration platforms, including document-sharing, project management, and communication software. Effective time management skills, including the ability to prioritize tasks, manage deadlines, and work independently in a remote setting. Strong interpersonal and communication skills to collaborate with diverse teams and incorporate constructive feedback. Prior experience in a similar role or relevant industry is beneficial; a bachelor’s degree or equivalent experience in a related field is preferred.