Warehouse Associate – Material Handling, Customer Service & Logistics Operations

About brighthush

Since its founding in 1955, brighthush has been a trusted partner for professional contractors across the United States, delivering high‑quality building products that help shape the built environment. Guided by a legacy of family values—Respect, Service, and Excellence—brighthush has grown to nearly 2,000 associates in 112 branches, serving customers in 34 states. Our headquarters in Richmond, VA, and Waltham, MA, anchor a national organization that remains deeply rooted in a people‑first culture.

At brighthush, we believe that every role matters. Whether you’re picking a pallet, greeting a customer, or operating a forklift, you’re part of a team that delivers a best‑in‑class experience to both our associates and our customers. We’re not just a warehouse; we’re a community that values integrity, energy, and a positive attitude.

Why Join brighthush?

As a growing national organization, brighthush offers a unique blend of scale and personal connection. You’ll have the chance to:

• Build a meaningful career with purpose and impact.
• Learn from seasoned leaders and develop new skills.
• Make a visible difference in the daily operations that keep our customers satisfied.
• Enjoy a supportive, values‑driven culture that rewards teamwork and innovation.

Day in the Life of a Warehouse Associate

Picture a typical shift: you arrive around 7:00 AM, greet a customer, scan a pick ticket, and load or unload trucks. You’ll use handheld RF scanners to track products through our Warehouse Management System (TWL), verify order accuracy, and keep the warehouse clean and organized. Your day ends around 4:30 PM, Monday through Friday, with no weekend work (hours may vary by location).

Key Responsibilities

• Greet customers and handle pick tickets with professionalism.
• Load and unload customer and company trucks safely and efficiently.
• Operate handheld RF scanners to move, track, and manage products via TWL.
• Verify the accuracy of orders picked and shipments received.
• Lift and move boxes of building materials weighing up to 70 pounds.
• Maintain a clean, organized, and safe warehouse environment.
• Collaborate with team members and customers to resolve issues quickly.
• Adapt to new processes and technologies to improve efficiency.

Essential Qualifications

• High integrity and a strong work ethic.
• Ability to lift and move boxes weighing up to 70 pounds.
• Excellent customer service skills and a positive attitude.
• Strong teamwork skills—both in group settings and one‑on‑one interactions.
• Ability to work under pressure and meet deadlines.
• Willingness to learn and adapt to new ways of doing business.

Preferred Qualifications

• Prior material‑handling or warehouse experience.
• Experience with building products and warehouse operations.
• Forklift certification or experience operating a forklift.
• Knowledge of Warehouse Management Systems (e.g., TWL).
• Previous experience in a fast‑paced logistics environment.

Skills & Competencies

• Physical stamina and the ability to lift heavy loads.
• Attention to detail and accuracy in order fulfillment.
• Strong communication skills—both verbal and written.
• Problem‑solving ability and a proactive mindset.
• Time‑management skills to balance multiple tasks efficiently.
• Commitment to safety protocols and best practices.

Career Growth & Learning Opportunities

At brighthush, we invest in your future. Whether you’re just starting out or looking to advance, you’ll find:

• On‑the‑job training and mentorship from experienced leaders.
• Access to tuition reimbursement programs for further education.
• Cross‑functional training that can open doors to roles in logistics, inventory management, and customer service.
• Clear career pathways with opportunities to move into supervisory or management positions.
• Regular performance reviews and goal‑setting sessions to help you grow.

Work Environment & Company Culture

brighthush is a people‑first workplace that values collaboration, growth, and respect. Our culture is built on:

• Open communication and transparency at all levels.
• A supportive team environment where every voice is heard.
• Recognition programs that celebrate achievements and milestones.
• Commitment to diversity, equity, and inclusion—ensuring a welcoming space for all.
• Volunteer time and community outreach initiatives that let you give back.

Compensation, Perks, and Benefits

While specific figures may vary by location, brighthush offers a competitive compensation package that includes:

• Medical, dental, and vision coverage with company contributions.
• Health Savings Account (HSA) with company matching.
• Health Advocate and Employee Assistance Program (EAP) for overall well‑being.
• Competitive 401(k) plan with a 50% employer match up to 15% of salary.
• Paid vacation, sick days, and holidays.
• Company‑paid parental leave and life insurance.
• Short‑term and long‑term disability coverage.
• Health and wellness program to support a balanced lifestyle.
• CDL reimbursement and pre‑payment programs for qualified associates.

How to Apply

Ready to join a team that values your skills and offers a career with purpose? Click the link below to submit your application and take the first step toward a rewarding future at brighthush.

Apply to this job

Join brighthush Today

At brighthush, we’re proud to be an equal‑opportunity workplace committed to building a diverse team of qualified individuals. If you’re driven, energetic, and ready to make a difference, we want to hear from you. Apply now and become part of a company that’s built to last—where your career is more than a job; it’s a purpose‑driven journey.