Wellness Coordinator

This is a Fully Remote Job About Our Client: This organization operates in the healthcare sector, focusing on improving health outcomes through technology-enabled care. It addresses challenges in behavioral health and substance abuse by connecting individuals with necessary resources such as care services, pharmacy benefits, and data support. The company serves a broad community and aims to advance health equity on a large scale. About the Opportunity: The WELLNESS COORDINATOR plays a vital role as a non-clinical care navigator supporting members with behavioral health and substance abuse needs. This position involves identifying care gaps, addressing social determinants of health, and developing tailored care plans to overcome barriers. The role also provides key administrative support to behavioral health case management, facilitating effective care coordination and enhancing member engagement. Responsibilities: Engage members through inbound and outbound communication queues Document interactions in multiple electronic systems Coordinate information with clinical team members Educate members on behavioral health benefits Screen members to identify care gaps Provide referrals to networks and community resources for mental health and substance use treatment Assign referrals and verify member demographics Perform additional duties as assigned Requirements: High school diploma Minimum 2 years of behavioral health and case management experience At least 1 year of computer proficiency Experience with dual diagnosis of mental health and substance abuse Ability to handle sensitive information confidentially Access to a secure, quiet home workspace Reliable high-speed internet connection approved by the organization Ability to work a 40-hour week during standard business hours in the relevant time zone (CST) Pay Range and Compensation Package: Hourly pay ranging from $18.00 to $32.00 based on experience and employment status Benefits & Perks: Paid time off starting from first pay period plus 8 paid holidays Medical, dental, and vision insurance options Health Spending Account or Health Saving Account participation Life and AD&D insurance, short-term and long-term disability coverage 401(k) savings plan and employee stock purchase plan Education reimbursement and employee discounts Employee assistance and referral bonus programs Voluntary benefits including pet, legal, and long-term care insurance Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.