Associate Customer Business Manager – Strategic Sales & Category Management – brighthush

About brighthush

brighthush is a forward‑thinking, consumer‑centric organization that thrives at the intersection of innovation, data science, and market insight. With a global footprint spanning food, home, and personal care, we empower everyday moments by delivering products that resonate with modern lifestyles. Our culture is built on curiosity, collaboration, and a relentless pursuit of excellence. At brighthush, we believe that the best ideas come from diverse minds working together, and we celebrate every contribution that drives our mission forward.

Why This Role Matters

As an Associate Customer Business Manager, you will be the linchpin between our brand portfolio and the retailers that bring our products to consumers. Your strategic vision, analytical rigor, and relationship‑building prowess will directly influence sales performance, category growth, and market share. In a world where data is king and consumer preferences shift at lightning speed, your role will be pivotal in translating insights into action, ensuring that brighthush remains a trusted partner for retailers and a beloved choice for shoppers.

Key Responsibilities

• Customer Relationship Management: Build and nurture long‑term partnerships with key retail accounts, serving as the primary point of contact for all brand‑related initiatives.
• Sales Volume Leadership: Own the sales pipeline for assigned categories, setting ambitious targets, monitoring performance, and executing tactical plans to exceed revenue goals.
• Category Management & Planning: Lead the development of category strategies, including assortment optimization, pricing, promotions, and shelf‑space allocation, ensuring alignment with brand objectives.
• Data‑Driven Decision Making: Leverage industry tools such as IRI, Evergreen, Merlin, and POS data to uncover trends, forecast demand, and evaluate the effectiveness of marketing initiatives.
• Cross‑Functional Collaboration: Partner with Marketing, Supply Chain, Finance, and Digital teams to synchronize go‑to‑market plans and deliver a seamless brand experience.
• Market Intelligence: Conduct competitive analysis, monitor market dynamics, and translate insights into actionable recommendations for product development and positioning.
• Reporting & Analytics: Produce regular performance reports, dashboards, and executive summaries that highlight key metrics, trends, and opportunities.
• Continuous Improvement: Identify process gaps, propose solutions, and champion best practices that enhance efficiency and effectiveness across the customer business function.

Essential Qualifications

• Bachelor’s degree in Business, Marketing, Economics, or a related field.
• Minimum of 2–4 years of experience in trade marketing, sales, or category management within the consumer goods sector.
• Proficiency in data analytics platforms: IRI, Evergreen, Merlin, and POS data systems.
• Strong communication skills—both written and verbal—capable of presenting complex insights to senior stakeholders.
• Strategic thinking with a proven track record of translating data into actionable business plans.
• Relationship‑building acumen: adept at fostering trust and collaboration with retail partners and internal teams.
• Results‑oriented mindset: consistently meeting or exceeding sales and category performance targets.
• Adaptability and resilience in a fast‑paced, evolving market environment.

Preferred Qualifications

• Experience working with large national retailers and multi‑channel distribution networks.
• Advanced analytical skills, including proficiency in Excel, SQL, or data visualization tools such as Tableau or Power BI.
• Knowledge of supply chain operations and inventory management principles.
• Experience leading cross‑functional projects and managing stakeholder expectations.
• Fluency in additional languages (e.g., Spanish, French) is a plus.

Skills & Competencies

• Analytical Acumen: Ability to dissect large datasets, identify patterns, and derive actionable insights.
• Strategic Vision: Craft long‑term category plans that align with corporate objectives and market realities.
• Negotiation & Influence: Secure favorable terms and resources from retail partners while maintaining strong relationships.
• Project Management: Lead initiatives from concept to execution, ensuring timely delivery and budget adherence.
• Communication: Articulate complex ideas clearly to diverse audiences, from frontline sales teams to C‑suite executives.
• Collaboration: Thrive in cross‑functional teams, fostering a culture of shared ownership and accountability.
• Adaptability: Pivot quickly in response to market shifts, new data insights, or strategic priorities.
• Customer‑Centric Mindset: Keep the retailer and end‑consumer at the heart of every decision.

Career Growth & Learning Opportunities

At brighthush, we invest heavily in the professional development of our people. As an Associate Customer Business Manager, you will:

• Participate in a structured onboarding program that immerses you in our brand portfolio, market dynamics, and internal processes.
• Access to continuous learning resources, including data analytics workshops, sales strategy seminars, and leadership development courses.
• Mentorship from senior category managers and business leaders who provide guidance, feedback, and career coaching.
• Opportunities to take on high‑visibility projects that influence company strategy and drive measurable results.
• Clear career pathways to roles such as Senior Category Manager, Brand Manager, or Director of Customer Business.

Work Environment & Company Culture

brighthush champions a culture of inclusivity, innovation, and work‑life balance. Our remote‑first approach empowers you to work from anywhere in the United States while staying connected through:

• Weekly virtual town halls and cross‑departmental collaboration sessions.
• Digital collaboration tools (Slack, Teams, Miro) that keep teams aligned and agile.
• Regular virtual coffee breaks and team‑building activities to foster camaraderie.
• A commitment to mental and physical well‑being, with resources such as virtual fitness classes, mindfulness sessions, and access to counseling services.

Compensation & Benefits

We offer a competitive total rewards package that reflects your expertise and contributions:

• Base Salary: USD 88,600 – 133,000 per year, commensurate with experience and performance.
• Performance Bonus: Annual incentive tied to individual and company performance metrics.
• Health & Wellness: Comprehensive medical, dental, and vision plans, including telehealth services.
• Retirement Plan: 401(k) with company match to help you build long‑term financial security.
• Paid Time Off: Generous vacation, sick leave, and personal days, plus paid holidays.
• Parental Leave: Generous maternity, paternity, and adoption leave policies.
• Professional Development: Reimbursement for certifications, conferences, and courses that enhance your skill set.
• Employee Recognition: Quarterly awards, spot bonuses, and peer‑to‑peer recognition programs.

How to Apply

If you are a data‑driven, relationship‑focused professional ready to make a tangible impact in a dynamic consumer goods environment, we want to hear from you. Submit your application through our careers portal and join a team that values innovation, collaboration, and growth.

Ready to take the next step? Click the link below to apply and start your journey with brighthush today.