Bilingual Customer Service Representative - Spanish-English

This is a Fully Remote Job About Our Client: This organization operates in the customer experience and managed services sector, focusing on enabling brands to deliver more human and effective interactions through data, AI, and technology. It addresses the challenge of connecting people and brands by providing consulting, technology, and support services globally. The company emphasizes diversity and inclusion, aiming to create a workforce that reflects the communities it serves and fosters a culture where employees feel valued and authentic. About the Opportunity: The BILINGUAL CUSTOMER SERVICE REPRESENTATIVE - SPANISH-ENGLISH contributes by delivering high-quality customer interactions that improve satisfaction and resolve issues promptly. This role is essential in ensuring customers receive clear, effective support and a positive experience, enhancing the overall success of the customer service team. Responsibilities: Answer incoming customer communications Research and provide answers to resolve customer issues Requirements: Minimum 6 months customer service experience High school diploma or equivalent Proficient written and verbal communication skills in Spanish and English Basic computer skills Access to high-speed internet (greater than 15mbps) may be required Pay Range and Compensation Package: Base wage starting at $18.48 per hour Benefits & Perks: Paid time off Tuition reimbursement Health and wellness incentives Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.