Business Analyst (HRIS) - 100% Remote
About the Company
Rate is a technology-driven retail mortgage lender founded in 2000 and headquartered in Chicago. Licensed in all 50 states and Washington, D.C., the company has helped more than 2 million homeowners with home purchases, refinancing, and home equity solutions. With over 5,000 employees across more than 300 offices and 12+ subsidiaries, Rate combines mortgage expertise with digital tools designed to simplify the home financing process.
About the Role
Rate is seeking a Business Analyst, HRIS to support the delivery and ongoing improvement of Workday and related HR technologies. This remote, full-time position works across business and technology teams to understand operational needs, document requirements, analyze processes, and coordinate technology initiatives from discovery through implementation. The role is suited to someone who can turn business needs into clear functional requirements, maintain reliable documentation, and support testing and delivery activities. You will also help identify opportunities to streamline processes, resolve recurring issues, and improve the user experience as business requirements and system capabilities evolve.
Key Responsibilities
Gather, document, and validate business requirements for Workday enhancements, issues, and projects. Translate business needs into requirements, process flows, user stories, acceptance criteria, and supporting documentation. Analyze current-state processes and define future-state requirements, identifying gaps, dependencies, risks, and improvement opportunities. Facilitate requirements discussions and process reviews with business and technology stakeholders. Maintain requirements, process documentation, decisions, and functional artifacts throughout the solution lifecycle. Support backlog refinement by ensuring requests are complete, documented, and ready for technical evaluation and delivery. Collaborate with business and technical teams throughout solution design, development, testing, and deployment. Develop test scenarios and scripts, coordinate and execute functional testing, document defects, and support retesting and business acceptance. Track requirements, decisions, dependencies, issues, and action items, escalating risks or gaps when appropriate. Support release readiness, stakeholder communications, training, and change management activities. Review business processes, recurring issues, and user feedback to identify opportunities for simplification, automation, and a better user experience. Keep process and system documentation current as business processes and system capabilities change.
Required Qualifications
At least 3 years of experience in business analysis, HR technology, enterprise applications, project delivery, or a related field. Demonstrated experience gathering and documenting business requirements, processes, and test scenarios. Strong process analysis, documentation, facilitation, organizational, and problem-solving skills. Ability to translate business needs into clear, actionable requirements and collaborate effectively across business and technology teams. Strong written and verbal communication skills. A bachelor's degree in Business, Information Systems, Human Resources, Technology, or a related field, or equivalent experience.
Preferred Qualifications
Experience with Workday or other enterprise HR technology platforms. Knowledge of HR, payroll, benefits, or related business processes. Experience with process mapping, functional testing, Agile, or product-oriented delivery methodologies. Experience working in a regulated or SOX-controlled environment. Location and Employment Type This is a full-time remote position. Salary and Benefits The expected base salary range is $105,000 to $125,000 annually. The compensation package may also include bonuses and/or commissions. Eligible employees may participate in the company's 401(k) plan and may have access to the following benefits: Medical, dental, vision, and prescription drug coverage. Vacation benefits and certain time-off and leave-of-absence benefits. Flexible spending accounts for healthcare and/or dependent care. Life insurance and death benefits. Critical care insurance and personal accident insurance. Commuter benefits and pet insurance. Well-being benefits, including an employee assistance program. Supplemental benefits, including legal planning assistance, identity theft protection, and wellness resources. Company Culture Rate Companies emphasizes empowering employees to make an impact, supporting professional growth, and encouraging collaboration across teams. Its Information Technology team works in cross-functional, self-organized agile teams with an emphasis on accountability, autonomy, mastery, and purpose. Equal Opportunity Employer Rate Companies is an equal opportunity employer that welcomes applicants regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital or parental status, ancestry, citizenship status, pregnancy, or any other protected characteristic.