Business Analyst, IT (Remote)
About the Company
Nesco Resource is presenting a full-time Business Analyst opportunity within the manufacturing industry. The role focuses on software development and implementation, business process improvement, and collaboration between business users and technical teams.
About the Role
The Business Analyst will support the design, implementation, and deployment of software solutions, including introducing existing solutions into new markets. You will work closely with business users and subject matter experts to document current and future processes, gather requirements, and prepare functional and technical specifications. The position involves participating throughout the project lifecycle, including gap analysis, testing, user training, cutover, go-live support, and post-launch assistance. The ideal candidate has experience supporting software implementations, strong analytical and documentation skills, and the ability to take ownership of issues while delivering projects on time and to a high standard.
Key Responsibilities
Gather and document business requirements in a format that enables development teams to begin work. Collaborate with business subject matter experts and other users to understand existing processes and document current-state and future-state workflows. Participate in all phases of software implementation projects and work collaboratively with project stakeholders. Develop business knowledge to understand requirements and recommend suitable solutions. Create and maintain functional specifications, business requirements documents (BRDs), process flows, training materials, work instructions, job aids, test scenarios, test cases, and other project documentation. Lead requirements gathering, gap analysis, and related project activities as needed. Coordinate with the manager and other Business Analysts to ensure issues and enhancements are addressed in current and future software releases. Identify, troubleshoot, and document system issues as they arise. Provide pre-go-live and post-go-live support to business users. Contribute to process improvements and help improve operational efficiency. Complete additional duties as assigned. Required Qualifications 3–5 years of experience as a Business Analyst or in a similar role. Experience supporting software development and implementation projects. Experience gathering requirements, writing BRDs and user stories, and documenting process flows. Experience defining test cases and leading the User Acceptance Testing (UAT) process. Experience developing training materials for end users and participating in software implementations. Proficiency in Microsoft Office, including advanced Microsoft Visio skills. Strong analytical, troubleshooting, problem-solving, and organizational skills. Excellent written and verbal communication skills in business and technical environments. Strong attention to detail and accuracy. Ability to manage multiple tasks, prioritize effectively, and meet deadlines consistently. Ability to work independently and collaboratively, take initiative, and recommend process improvements. Strong follow-through, accountability, and willingness to have work reviewed for quality assurance. Ability to adapt to changing priorities, communicate with employees at all levels and external contacts, and work overtime when required. Commitment to regular and punctual attendance and following established procedures.
Preferred Qualifications
Familiarity with the multi-level marketing (MLM) industry. Experience with e-commerce platform deployments. Bachelor's degree in Computer Science, Business, or a related field. Experience with Waterfall and Agile methodologies. Relevant professional certifications. Employment Details This is a full-time position within the Information Technology job function and manufacturing industry.