Business Development & Customer Success Manager – Digital Farming Growth & Enterprise Partnerships

About brighthush and the Digital Farming Revolution

At brighthush, we are redefining the future of agriculture through cutting‑edge digital solutions that empower growers, agribusinesses, and food processors to achieve higher yields, lower costs, and sustainable practices. Our brighthush Digital Farming portfolio blends IoT, data analytics, and precision irrigation into a seamless ecosystem that delivers real‑time insights and actionable recommendations. As the world’s climate and food security challenges intensify, our mission is to equip farmers with the tools they need to thrive in a rapidly changing environment.

We are looking for a dynamic, results‑driven Business Development & Customer Success Manager to join our growing team in the United States and Canada. This role is pivotal in expanding the reach of our digital farming solutions, fostering deep relationships with enterprise growers, and ensuring that every customer realizes maximum value from our platform.

Key Responsibilities

Business Development – Driving Market Expansion

• Identify and cultivate new market segments by researching and targeting growers, chemical companies, agronomy firms, food processors, and strategic industry partners.
• Develop and execute go‑to‑market strategies that position brighthush as the preferred partner for precision agriculture solutions across North America.
• Build and nurture relationships with large enterprise growers and key industry influencers to secure long‑term contracts and joint‑innovation opportunities.
• Design partnership programs that accelerate adoption of our digital farming platform, including co‑marketing initiatives, pilot projects, and value‑add services.
• Collaborate with the commercial organization to align sales, marketing, and product teams around shared growth objectives.

Customer Success & Adoption – Ensuring End‑to‑End Value

• Engage enterprise customers through regular business reviews, performance dashboards, and ROI analyses to demonstrate tangible benefits of the platform.
• Identify expansion opportunities by analyzing usage patterns, uncovering unmet needs, and recommending cross‑sell or upsell solutions.
• Partner with Key Account Managers, Regional Sales Managers, and dealers to create a unified customer experience that drives retention and satisfaction.
• Collect and synthesize customer feedback to inform product roadmap, feature enhancements, and support improvements.
• Champion customer success stories through case studies, webinars, and industry events to showcase the impact of brighthush solutions.

Product Expertise – The Commercial Subject Matter Expert

• Maintain deep knowledge of the brighthush digital farming platform, including data analytics, IoT integration, and irrigation optimization.
• Deliver compelling presentations and training sessions to prospects and existing customers, illustrating ROI and best practices.
• Support sales enablement by creating collateral, playbooks, and competitive positioning materials.
• Stay abreast of industry trends, regulatory changes, and emerging technologies to keep brighthush at the forefront of innovation.

Support Model – Seamless Coordination

• Act as the liaison between customers and the brighthush technical support team, ensuring timely resolution of any operational issues.
• Escalate complex technical challenges to the appropriate engineering or implementation specialists.
• Maintain a clear boundary between customer success responsibilities and day‑to‑day technical support, ensuring focus on strategic growth.

Essential Qualifications

• Bachelor’s degree in Business, Agriculture, Engineering, or a related field.
• 5+ years of experience in business development, account management, or customer success within the agri‑tech, precision agriculture, or related technology sectors.
• Proven track record of driving revenue growth, expanding market share, and managing enterprise customer relationships.
• Strong analytical skills with the ability to translate data into actionable insights.
• Excellent communication, presentation, and negotiation skills.
• Comfortable working in a fast‑paced, high‑growth environment with a collaborative mindset.

Preferred Qualifications

• Experience with IoT, data analytics, or precision irrigation solutions.
• Knowledge of North American agricultural markets, crop types, and regulatory frameworks.
• Background in consulting or strategy roles that involve cross‑functional collaboration.
• Fluency in additional languages (e.g., Spanish) is a plus.

Skills & Competencies for Success

• Strategic Thinking – Ability to develop long‑term plans that align with corporate objectives.
• Relationship Building – Skilled at establishing trust and rapport with diverse stakeholders.
• Data‑Driven Decision Making – Proficient in interpreting metrics to guide actions.
• Project Management – Capable of coordinating cross‑functional initiatives with clear timelines.
• Adaptability – Thrives in dynamic environments and can pivot quickly when priorities shift.
• Customer‑Centric Mindset – Passionate about delivering exceptional value and ensuring customer success.

Career Growth & Learning Opportunities

At brighthush, your career path is as innovative as our products. We offer:

• Structured mentorship programs with senior leaders in product, sales, and engineering.
• Access to industry conferences, workshops, and certifications that keep you at the cutting edge of agri‑tech.
• Clear promotion tracks that reward performance, initiative, and leadership.
• Cross‑functional projects that broaden your skill set and expose you to new business areas.

Work Environment & Company Culture

Our culture is built on collaboration, transparency, and a shared commitment to sustainability. You’ll find:

• A diverse, inclusive team that values every voice.
• Flexible work arrangements that support work‑life balance.
• Regular team‑building events, hackathons, and innovation challenges.
• A focus on continuous improvement and open feedback loops.

Compensation, Perks, and Benefits

While specific figures vary by location and experience, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with market standards.
• Performance‑based bonuses and equity opportunities.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Generous paid time off, parental leave, and flexible scheduling.
• Professional development budget and tuition reimbursement.
• Employee wellness programs, including gym memberships and mental health resources.

Why Join brighthush?

When you become part of brighthush, you’re not just taking a job – you’re joining a mission to transform agriculture for the better. You’ll work alongside passionate innovators, influence the direction of our products, and help farmers worldwide achieve sustainable, profitable outcomes. If you’re ready to make a tangible impact, drive growth, and grow your career in a forward‑thinking environment, we want to hear from you.

Ready to Apply?

Take the next step in your career and apply today. Join brighthush and help shape the future of digital farming.