Commission‑Based Remote Customer Support & Sales Specialist – Flexible Part‑Time, Dorset‑Based, Unlimited Commission, Career Growth, Team‑Driven Culture at brighthush

About brighthush

For more than 45 years, brighthush has been the trusted partner for sports, leisure, and lifestyle organisations across the United Kingdom. With a catalogue of over 15,000 award designs – trophies, medals, plaques and custom recognitions – we celebrate the achievements of clubs, schools, corporate teams and community groups. Our fully integrated online store delivers convenience, while our local customer champions add a personal touch that keeps clients coming back. As a family‑owned, family‑run business, we have embraced modern technology and digital platforms to meet the evolving needs of our customers, all while staying true to the values that have defined us for nearly half a century.

Our mission is simple: to give every league, club, team and corporate client an unrivalled selection of awards, exceptional customer service and outstanding value for money. As we expand our reach in Dorset, we are looking for motivated, customer‑centric individuals who thrive in a remote, commission‑based environment.

Why brighthush is the Place to Grow Your Career

• Unlimited earning potential: Earn uncapped commissions on every sale you generate, with additional performance bonuses after six months.
• Work‑from‑home flexibility: Operate from the comfort of your own home, setting your own hours and balancing work with personal commitments.
• Comprehensive training and support: Receive full onboarding, ongoing coaching, and access to a cloud‑based CRM that lets you manage leads, track progress and close deals at your own pace.
• No prior sales experience required: We value enthusiasm, communication skills and a passion for sports and leisure over a formal sales background.
• Dynamic team culture: Join a collaborative, results‑driven team that celebrates success, shares knowledge and supports each other’s growth.
• Continuous learning: Access to webinars, industry conferences, internal workshops and a knowledge base that keeps you ahead of market trends.

Key Responsibilities

As a Remote Customer Support & Sales Specialist for brighthush, you will play a pivotal role in driving revenue growth and ensuring a seamless customer journey. Your day‑to‑day tasks will include:

• Generating high‑quality leads through targeted outreach, social media engagement and referral programs.
• Managing and expanding a defined territory within Dorset, building lasting relationships with local clubs, schools and community groups.
• Providing expert product knowledge and personalised recommendations to prospective buyers, ensuring they find the perfect award for their needs.
• Acting as the frontline representative of brighthush, gathering market insights, customer feedback and competitor activity to inform strategic decisions.
• Maintaining accurate records of all interactions in our CRM, tracking sales pipelines and reporting on key performance metrics.
• Consistently meeting or exceeding monthly and quarterly sales targets, while upholding the company’s values of integrity, quality and customer focus.
• Collaborating with the marketing team to refine outreach strategies and optimise conversion rates.
• Participating in virtual team meetings, sharing best practices and contributing to a culture of continuous improvement.

Essential Qualifications

• High‑school diploma or equivalent; a degree in business, marketing or a related field is a plus.
• Strong verbal and written communication skills in English.
• Proven ability to work independently, manage time effectively and stay organised in a remote setting.
• Comfortable using the internet, email and basic office software (Word, Excel, PowerPoint).
• Passion for sports, leisure or community activities, with a genuine interest in helping others celebrate achievements.
• Reliable home office setup: a stable broadband connection, a quiet workspace, a computer and a telephone.

Preferred Qualifications

• Experience in a sales or customer service role, preferably within the sports or retail industry.
• Familiarity with CRM platforms and sales automation tools.
• Previous experience working remotely or in a flexible, commission‑based environment.
• Knowledge of local Dorset sports clubs, schools and community organisations.

Core Skills & Competencies

• Customer‑centric mindset: Ability to listen, empathise and tailor solutions to meet individual needs.
• Self‑motivation: Drive to achieve targets and continuously improve performance.
• Problem‑solving: Quick thinking to resolve objections and close deals efficiently.
• Adaptability: Comfortable with evolving processes, new technologies and changing market dynamics.
• Team collaboration: Willingness to share insights, support peers and contribute to a positive team culture.
• Digital literacy: Proficiency with CRM, email marketing tools and social media platforms.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As you demonstrate success and commitment, you may progress to roles such as:

• Senior Sales Representative – leading larger territories and mentoring new hires.
• Account Manager – managing key client relationships and expanding business opportunities.
• Sales Operations Lead – overseeing sales processes, data analysis and strategy implementation.
• Regional Manager – responsible for sales performance across multiple regions and driving overall business growth.

In addition to formal career progression, you will have access to continuous learning resources, including webinars, industry conferences, internal workshops and a curated library of sales best practices.

Work Environment & Company Culture

brighthush values a culture of transparency, respect and innovation. Even though you will be working remotely, you will remain an integral part of our team through:

• Weekly virtual team meetings to share updates, celebrate wins and discuss challenges.
• Monthly all‑hands sessions with senior leadership to align on company vision and strategy.
• Access to an internal knowledge base, training modules and peer‑to‑peer learning forums.
• A supportive environment that encourages work‑life balance, mental well‑being and personal development.
• Regular virtual social events to foster camaraderie and team spirit.

Compensation, Perks and Benefits

• Commission‑only structure: Earn between £5,000 and £20,000 per year, with no cap on earnings.
• Uncapped commissions: The more you sell, the more you earn – there is no upper limit to your income.
• Retention bonuses: Receive additional commissions on retained business and long‑term contracts.
• Flexible schedule: Work when it suits you, as long as you meet your sales targets.
• Full training and ongoing support: Comprehensive onboarding, continuous coaching and access to a dedicated support team.
• Bonus schemes: Earn extra bonuses after six months of consistent performance.
• Technology stipend: Receive a one‑time allowance to set up or upgrade your home office equipment.
• Health and wellness resources: Access to virtual wellness programs, mental health support and employee assistance programmes.
• Professional development budget: Allocate funds for courses, certifications or industry events that enhance your skill set.

How to Apply

If you are a motivated, customer‑focused individual looking to build a rewarding career in a flexible, commission‑based role, we invite you to apply today. Join brighthush and become part of a team that celebrates achievement, values innovation and rewards hard work.

Click the button below to submit your application and take the first step toward a fulfilling career with brighthush.