Customer Accounting Specialist – Finance & Collections Lead – Remote (Arizona)

About brighthush

brighthush is a forward‑thinking technology leader dedicated to transforming the way people move. By harnessing cutting‑edge software and data analytics, we create safer, smarter, and more connected transportation experiences for millions worldwide. Our mission is to empower businesses and consumers alike to navigate the future of mobility with confidence and ease. As a rapidly growing organization, brighthush thrives on innovation, collaboration, and a relentless pursuit of excellence.

Why Join brighthush?

At brighthush, you’ll be part of a dynamic team that values creativity, integrity, and continuous learning. We offer a flexible remote work environment that supports work‑life balance, while our culture encourages open communication, cross‑functional collaboration, and a shared commitment to making a tangible impact on the world of transportation. Whether you’re a seasoned finance professional or an emerging talent, brighthush provides the resources, mentorship, and career pathways to help you grow and succeed.

Position Overview

We are seeking a highly motivated Customer Accounting Specialist to join our Finance & Accounting team. In this role, you will play a pivotal part in ensuring accurate vendor reconciliation, managing collections, and troubleshooting financial transactions across multiple money movement platforms. Your analytical acumen, attention to detail, and strong communication skills will help maintain the integrity of our financial processes and support the overall success of brighthush’s customer operations.

Key Responsibilities

• Vendor Account Reconciliation: Perform daily and periodic reconciliations of vendor accounts, ensuring that all entries are accurate, complete, and compliant with internal controls.
• Collections Management: Lead the collections process for overdue accounts, working closely with customers, sales, and legal teams to resolve payment issues and secure timely settlements.
• Issue Troubleshooting & Resolution: Investigate and resolve discrepancies in payments, ACH, Fedwire, CHIPS, RTP, SWIFT, and Zelle transactions, providing root‑cause analysis and corrective actions.
• Reporting & Analytics: Generate and maintain regular reports on collections performance, aging, and cash flow projections; present findings to senior leadership.
• Process Improvement: Identify opportunities to streamline accounting workflows, automate repetitive tasks, and enhance data accuracy across the finance function.
• Cross‑Functional Collaboration: Partner with Customer Success, Sales, and IT teams to align financial processes with business objectives and ensure seamless customer experiences.
• Compliance & Controls: Adhere to internal policies, external regulations, and industry best practices related to financial reporting, data security, and payment processing.

Essential Qualifications

• Minimum of 3 years of experience in accounting, accounts payable, or collections within a fast‑paced environment.
• Strong understanding of money movement domains, including ACH, Fedwire, CHIPS, RTP, SWIFT, and Zelle.
• Proficiency in Microsoft Word and Excel (advanced formulas, pivot tables, and data visualization).
• Bachelor’s degree in Accounting, Finance, or a related field (or equivalent practical experience).
• Excellent analytical and problem‑solving skills, with a keen eye for detail.
• Effective written and verbal communication abilities, capable of presenting complex information to diverse stakeholders.
• Self‑motivated, organized, and able to manage multiple priorities in a remote setting.

Preferred Qualifications

• Experience with accounting software such as SAP, Oracle, or NetSuite.
• Knowledge of regulatory frameworks governing electronic payments and financial reporting.
• Previous exposure to the transportation or logistics industry.
• Certifications such as Certified Accounts Payable Professional (CAPP) or Certified Treasury Professional (CTP).
• Fluency in additional languages (Spanish, Mandarin, etc.) is a plus.

Skills & Competencies

• Financial Acumen: Deep understanding of accounting principles, cash management, and financial controls.
• Technical Proficiency: Advanced Excel skills, data manipulation, and familiarity with payment processing systems.
• Analytical Thinking: Ability to dissect complex financial data and derive actionable insights.
• Communication: Clear, concise, and persuasive communication across all levels of the organization.
• Collaboration: Proven track record of working effectively with cross‑functional teams.
• Adaptability: Comfortable navigating change and learning new tools or processes quickly.
• Customer Focus: Commitment to delivering high‑quality service to internal and external customers.

Career Growth & Learning Opportunities

At brighthush, your professional development is a top priority. You will have access to:

• Structured mentorship programs pairing you with senior finance leaders.
• Regular training sessions on emerging payment technologies, regulatory updates, and advanced Excel techniques.
• Opportunities to lead cross‑departmental projects, enhancing your project management and leadership skills.
• Clear career pathways within Finance, Operations, and Product teams, enabling you to explore diverse roles.
• Annual performance reviews that align your goals with brighthush’s strategic objectives.

Work Environment & Culture at brighthush

Our remote-first culture empowers you to work from anywhere in Arizona while staying connected to a vibrant, collaborative community. We celebrate diversity, encourage innovation, and foster a sense of belonging through:

• Virtual team‑building events, hackathons, and knowledge‑sharing sessions.
• Inclusive hiring practices that value diverse perspectives.
• Transparent communication channels, including weekly all‑hands meetings and open‑door leadership forums.
• Commitment to mental and physical well‑being through wellness programs, flexible schedules, and access to professional resources.

Compensation & Benefits

While specific figures may vary based on experience, brighthush offers a competitive salary package that includes:

• Base salary commensurate with market rates for mid‑level finance professionals.
• Performance‑based bonuses tied to individual and company goals.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) retirement plan with company match.
• Generous paid time off, including vacation, sick leave, and holidays.
• Professional development stipend and tuition reimbursement.
• Employee assistance program and mental health resources.
• Flexible work arrangements and remote‑work stipend.

How to Apply

Ready to take the next step in your finance career and help shape the future of transportation? Submit your resume and a cover letter outlining your relevant experience and why you’re excited about the Customer Accounting Specialist role at brighthush. We look forward to exploring how your skills and passions align with our mission.