Customer Development Specialist – Inside Sales & Veterinary Market Growth in The Carolinas (brighthush)

About brighthush and the Animal Health Industry

At brighthush, we believe that every animal deserves the best care, and every customer deserves a partner who understands their unique needs. As a global leader in animal health, brighthush is dedicated to innovation, research, and the delivery of products and services that prevent and treat disease in farm animals and pets alike. Our mission—Food and Companionship Enriching Life—guides everything we do, from cutting‑edge science to the everyday interactions with veterinarians, pet owners, and farmers.

We are proud to foster a diverse and inclusive workplace where creativity thrives, new ideas are celebrated, and every team member can bring their authentic self to work. Whether you’re a seasoned sales professional or a recent graduate eager to make an impact, brighthush offers a culture that values continuous learning, collaboration, and the pursuit of excellence.

Why This Role Matters

As a Customer Development Specialist in the Carolinas, you will be the linchpin between brighthush’s innovative product portfolio and the veterinary practices that rely on our solutions. Your inside‑sales expertise will help shape the future of animal health in the region, ensuring that veterinarians have the tools they need to provide top‑tier care to pets and livestock.

Key Responsibilities

• Build & Sustain Long‑Term Relationships: Cultivate trust with key veterinary practices, uncovering their challenges and recommending tailored solutions that drive measurable sales growth.
• Strategic Territory Management: Partner with assigned sales districts to develop comprehensive business plans, nurture leads, and execute targeted account strategies that maximize revenue.
• Multi‑Channel Engagement: Leverage digital tools—including Veeva CRM, email marketing, webinars, and virtual product demos—to engage prospects and customers with personalized content.
• Product Expertise & Launch Leadership: Maintain deep technical knowledge of brighthush’s product portfolio, leading new product launches and brand initiatives with enthusiasm and precision.
• Performance & Metrics Ownership: Meet or exceed sales objectives, key performance indicators (KPIs), and customer satisfaction targets, ensuring territory success and a superior customer experience.
• Data‑Driven Insights: Analyze sales data, market trends, and customer feedback to refine strategies and identify opportunities for expansion.
• Cross‑Functional Collaboration: Work closely with marketing, product management, and field sales teams to align messaging, share insights, and drive cohesive market initiatives.

Essential Qualifications (Minimum)

• Education: Associate degree or High School Diploma / GED with equivalent experience.
• Experience: Proven inside‑sales experience, preferably within the animal health or related industry.
• Skills:
  • Customer Value Selling (CVS) aptitude.
  • Proficiency in digital tools, including CRM (Salesforce or Veeva) and Microsoft Teams.
  • Strong communication and interpersonal abilities.

Preferred Qualifications (Competitive Edge)

• Undergraduate degree (BS/BA) or Registered Veterinary Technician (RVT) certification.
• In‑depth knowledge of the Companion Animal market, customer segments, and product lines.
• Track record of delivering creative, customer‑centric solutions that drive revenue.
• Experience with digital marketing campaigns and virtual sales tools.
• Strong presentation skills and the ability to articulate complex scientific concepts to non‑technical audiences.

Core Skills & Competencies

• Strategic Thinking: Ability to develop and execute long‑term sales plans that align with corporate objectives.
• Relationship Management: Building rapport, listening actively, and resolving issues with empathy.
• Data Analysis: Interpreting sales metrics, forecasting, and using insights to drive decisions.
• Digital Fluency: Comfortable navigating CRM systems, virtual meeting platforms, and digital marketing tools.
• Adaptability: Thriving in a fast‑paced, evolving industry while maintaining high performance.

Career Growth & Learning Opportunities

At brighthush, your professional development is a priority. As a Customer Development Specialist, you’ll have access to:

• Structured onboarding and continuous training programs covering product knowledge, sales techniques, and industry trends.
• Mentorship from senior sales leaders and cross‑functional experts.
• Opportunities to transition into field sales, account management, or product marketing roles.
• Leadership development tracks for high‑potential employees.
• Participation in global conferences, webinars, and scientific symposia.

Work Environment & Culture at brighthush

Our culture is built on collaboration, transparency, and a shared commitment to animal welfare. You’ll experience:

• Flexible remote work arrangements with a focus on results rather than hours.
• A supportive team that values diverse perspectives and encourages innovative thinking.
• Regular virtual town halls, team‑building events, and wellness initiatives.
• A culture of recognition—both formal and informal—celebrating wins and learning moments.

Compensation & Benefits (General Overview)

While specific figures may vary based on experience and qualifications, brighthush offers a competitive total rewards package that includes:

• Base salary range: $33,000 – $45,000 annually (subject to market and experience).
• Performance‑based bonuses and incentive plans aligned with company and individual goals.
• 401(k) with up to 6% company match.
• Comprehensive health, dental, vision, and prescription drug coverage.
• Flexible spending accounts for healthcare and dependent care.
• Life insurance and accidental death & dismemberment coverage.
• Paid time off (PTO) plus two weeklong shutdowns (mid‑summer and year‑end).
• 8‑week parental leave and family‑friendly policies.
• Employee Resource Groups (9+), fostering community and inclusion.
• Wellness programs, including fitness benefits and employee assistance programs.
• Professional development budget and tuition reimbursement.

Travel & Location Requirements

• Travel: 5–10% of the time, primarily within the Carolinas.
• Location: Remote – must reside in the Carolinas (Greenville, Charlotte, Charleston, or Columbia, SC).

How to Apply

Ready to make a difference in animal health? Click the link below to submit your application and join the brighthush family. We encourage candidates from all backgrounds to apply—even if you don’t meet every single qualification. Diversity fuels innovation, and we’re excited to explore how your unique experience can contribute to our mission.

Apply to This Job

Closing Statement

At brighthush, you’ll be part of a purpose‑driven organization that values your growth, celebrates your successes, and empowers you to make a tangible impact on animal health worldwide. If you’re passionate about sales, eager to learn, and ready to build lasting relationships with veterinary professionals, we want to hear from you. Join us in the Carolinas and help us go beyond for animals, customers, society, and our people.

brighthush is an Equal Opportunity Employer and embraces diversity in all its forms. We do not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status.

brighthush may use automated tools, including AI, to support parts of our recruitment process. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Workforce Privacy Notice.

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