Customer Development Specialist – Inside Sales & Veterinary Partnerships – Brighthush – Florida Atlantic Region

About Brighthush and the Veterinary Health Industry

Brighthush is a global leader in animal health, dedicated to creating innovative solutions that protect and enhance the lives of farm animals and companion pets worldwide. Our mission is to Go Beyond for Animals, Customers, Society, and Our People, driving progress through science, technology, and a relentless commitment to quality. Whether you’re a seasoned sales professional or a passionate animal lover, Brighthush offers a dynamic environment where your expertise can make a tangible difference in the health and well‑being of animals across the United States.

Why Brighthush?

At Brighthush, we believe that diversity fuels innovation. Our inclusive culture celebrates different perspectives, encourages creative problem‑solving, and empowers every team member to grow. We provide:

• Collaborative teams that value your voice and ideas.
• Continuous learning opportunities, from product training to leadership development.
• A flexible, remote‑first work model that supports work‑life balance.
• Competitive compensation, comprehensive benefits, and a culture that rewards performance.

Position Overview

As a Customer Development Specialist (Inside Sales Representative) within Brighthush’s US Sales Group for Pet Health, you will be the catalyst for growth in the Florida Atlantic region. Your role blends strategic account management, digital engagement, and product expertise to deliver exceptional customer experiences and drive sales performance across a portfolio of veterinary products.

Key Responsibilities

• Build and nurture long‑term relationships with veterinary practices, understanding their unique needs and positioning Brighthush solutions as the optimal choice.
• Collaborate with sales districts to develop tailored business plans, nurture leads, and execute targeted account strategies that maximize revenue.
• Leverage a multi‑channel approach—including email, social media, webinars, and virtual meetings—to engage customers with personalized content and offers via Veeva CRM.
• Maintain deep product knowledge of Brighthush’s portfolio, enabling you to lead new product launches, support brand initiatives, and provide expert guidance to clients.
• Achieve and exceed sales objectives by tracking key metrics, forecasting accurately, and ensuring customer satisfaction throughout the sales cycle.
• Participate in continuous improvement initiatives, sharing insights on market trends, customer feedback, and competitive intelligence.

Essential Qualifications (Minimum)

• Education: Associate degree or High School Diploma/GED with equivalent experience.
• Experience: Prior inside sales experience or background in the animal health industry.
• Skills: Proficiency in Customer Value Selling (CVS) methodology, CRM platforms (Salesforce or Veeva), and collaboration tools such as MS Teams.
• Strong communication, interpersonal, and presentation skills.
• Self‑motivated, results‑driven, and comfortable working remotely.

Preferred Qualifications (Competitive Edge)

• Undergraduate degree (BS/BA) or Registered Veterinary Technician (RVT) certification.
• In‑depth knowledge of the companion animal market, customer segments, and product lines.
• Proven track record of delivering creative, customer‑centric solutions that drive sales.
• Experience with digital marketing tools and data analytics to inform sales strategies.
• Demonstrated ability to collaborate across cross‑functional teams (marketing, product, and field sales).

Skills & Competencies

• Strategic Thinking: Ability to analyze market dynamics and translate insights into actionable plans.
• Relationship Management: Building trust, listening actively, and providing value‑based recommendations.
• Digital Fluency: Comfortable using CRM, marketing automation, and virtual communication tools.
• Adaptability: Thriving in a fast‑moving environment with evolving product portfolios.
• Team Collaboration: Working effectively with sales, marketing, and product teams to achieve shared goals.

Career Growth & Learning Opportunities

At Brighthush, your career path is designed to evolve with your ambitions. As a Customer Development Specialist, you’ll have the chance to:

• Progress into senior sales roles, such as Account Manager or Territory Manager.
• Transition into product management, marketing, or field sales leadership.
• Participate in leadership development programs that sharpen strategic thinking and decision‑making.
• Attend industry conferences, webinars, and training sessions to stay ahead of veterinary health trends.
• Earn certifications in sales methodologies, CRM platforms, and veterinary science.

Work Environment & Culture at Brighthush

Brighthush embraces a remote‑first model, allowing you to work from anywhere in the Florida Atlantic region while staying connected through virtual collaboration tools. Our culture is defined by:

• Open communication and transparency across all levels.
• Recognition of individual and team achievements.
• Commitment to sustainability and animal welfare.
• Inclusive policies that celebrate diversity and foster belonging.

Compensation, Perks, and Benefits

While specific figures may vary based on experience and qualifications, Brighthush offers a competitive compensation package that includes:

• Base salary range of $33.03 to $45.00 per hour, commensurate with experience.
• Annual performance bonus potential.
• 401(k) plan with up to 6% company match.
• Health, dental, vision, and prescription drug coverage.
• Flexible spending accounts for healthcare and dependent care.
• Life and disability insurance.
• Paid time off, including two weeklong shutdowns in mid‑summer and year‑end.
• 8‑week parental leave.
• Employee Resource Groups (9+), fostering community and professional development.
• Access to wellness programs, fitness benefits, and employee clubs.
• Opportunities for relocation support if you’re moving within the region.

Travel & Location

• Travel: 5‑10% of the time, primarily to meet key veterinary partners and attend industry events.
• Location: Remote – US. Must reside in the Florida Atlantic region (Jacksonville, Orlando, Savannah, GA).

Join Brighthush Today

We understand that not every candidate will tick every box on the list. Brighthush is committed to building a diverse and inclusive workforce, and we encourage individuals who feel they could be a good fit—even if they don’t meet every requirement—to apply. Your unique perspective could be the missing piece that propels our mission forward.

Ready to make a difference in animal health while advancing your career? Apply now and become part of a team that values innovation, collaboration, and the well‑being of animals worldwide.

Brighthush is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Brighthush may use automated tools, including AI, to support parts of our recruitment process. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Brighthush Workforce Privacy Notice.

Originally posted on Brighthush.