Customer Experience Specialist Intern – Western USA – Join brighthush’s Innovative AgTech Team

About brighthush

brighthush is a global AgTech powerhouse dedicated to shaping the future of agriculture. With headquarters in the United States and a network of passionate local experts, we empower farmers worldwide to meet the ever‑growing demand for food and fuel. By combining precision breeding, advanced biotechnology, and cutting‑edge digital platforms, we deliver unmatched in‑field performance that protects and enhances our planet. Join our mission to revolutionize food security and transform agriculture for generations to come.

Why brighthush?

At brighthush, we believe that the best solutions come from collaboration, trust, and a shared commitment to sustainability. Our culture celebrates belonging, encourages professional growth, and balances work with life. As part of our Emerging Talent Program, you’ll gain hands‑on experience, exposure to day‑to‑day business operations, and the chance to apply academic knowledge to real‑world challenges—all while working with a team that values innovation and impact.

Position Overview

We are looking for a motivated Customer Experience Specialist Intern to join our Commercial Team in Los Angeles, CA. In this role, you will provide operational, administrative, and campaign‑execution support to the CES team, strengthening our ability to deliver consistent, engaging customer experiences. You’ll manage promotional items, budgets, orders, deliveries, and campaign activities, ensuring seamless coordination across Commercial, Procurement, Finance, Marketing, and external vendors.

Key Responsibilities

• Oversee promotional‑item inventory, requests, ordering, distribution, and delivery tracking.
• Create and maintain centralized trackers for inventory, requests, costs, orders, campaign activity, and delivery status.
• Maintain budget, purchase order, invoice, and campaign‑expense records; support monthly budget‑status reporting.
• Coordinate with Commercial partners, Procurement, Finance, vendors, and delivery contacts to ensure timely execution.
• Track assigned orders and deliveries from request through completion; identify and promptly address delays, discrepancies, or issues.
• Support CES campaigns from planning through execution, including timelines, materials, communications, logistics, follow‑up, and basic performance tracking.
• Provide administrative support through meeting coordination, documentation, status updates, and organization of shared materials.
• Document recurring CES workflows and recommend practical improvements that reduce manual work, delays, or ambiguity.
• Adhere to brand standards, compliance expectations, purchasing procedures, and vendor‑management processes.
• Participate in national travel for events as needed.

Essential Qualifications

• Currently pursuing a degree in Marketing, Communications, Business, Design, or a related field.
• Strong organizational skills with meticulous attention to detail.
• Ability to manage multiple tasks and deadlines simultaneously.
• Clear written and verbal communication skills; comfortable collaborating across teams.
• Interest in customer experience, marketing campaigns, project coordination, and operational excellence.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Hands‑on experience with design platforms such as Canva and Adobe Creative Cloud (Illustrator, InDesign).
• Strong familiarity with major social media platforms and best practices for creating engaging digital content.
• Proactive, reliable, and solutions‑oriented approach to problem‑solving.

Preferred Qualifications

• Experience with project‑management tools (e.g., Asana, Trello, Monday.com).
• Knowledge of data‑analysis techniques and basic reporting dashboards.
• Background in supply‑chain or logistics coordination.
• Previous internship or work experience in a fast‑paced, cross‑functional environment.

Skills & Competencies

• Project Coordination & Execution
• Process Improvement & Documentation
• Budget Management & Financial Reporting
• Vendor & Stakeholder Relationship Management
• Digital Content Creation & Social Media Strategy
• Data Analysis & Performance Tracking
• Adaptability & Continuous Learning

Career Growth & Learning Opportunities

As an intern at brighthush, you’ll:

• Work directly with senior leaders in Commercial, Procurement, Finance, and Marketing.
• Participate in cross‑functional projects that influence product strategy and customer engagement.
• Attend workshops on AgTech innovation, sustainability, and digital marketing.
• Receive mentorship from experienced professionals who are passionate about nurturing talent.
• Gain exposure to the entire product lifecycle—from ideation to launch—within a global organization.

Work Environment & Company Culture

brighthush fosters a culture of collaboration, inclusivity, and continuous improvement. Our team values:

• Open communication and transparent decision‑making.
• Respect for diverse perspectives and backgrounds.
• Work‑life balance, with flexible scheduling and remote‑work options.
• Recognition of individual contributions and collective achievements.
• Commitment to sustainability and responsible agriculture practices.

Compensation & Perks

Hourly rate: $20–$45, commensurate with experience and responsibilities.

Additional benefits include:

• Competitive wages and performance‑based incentives.
• Comprehensive health, dental, and vision coverage.
• Paid time off and holiday schedule.
• Professional development stipend and access to industry conferences.
• Employee wellness programs and on‑site fitness facilities.
• Opportunity to travel nationally for events and conferences.

How to Apply

If you’re ready to make a tangible impact on the future of agriculture and grow your career in a dynamic, forward‑thinking environment, we encourage you to apply today. Submit your resume, cover letter, and any relevant portfolio pieces that showcase your design or project‑management experience.

brighthush is an Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees. brighthush does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status.