Customer Services Data Coordinator – Supplier Data Management & Salesforce Integration Specialist (Remote – Telford)

About brighthush

brighthush is a global leader in circular economy solutions, blending cutting‑edge technology, deep industry expertise, and a passionate team of sustainability champions. With operations spanning more than 80 countries, we help businesses rethink how they use resources, reduce waste, and unlock hidden value in every material cycle. Our mission is simple yet powerful: create a world where nothing is wasted and everything is reused.

At brighthush, we don’t just provide services – we partner with our clients to embed circularity into the very DNA of their operations. From advanced data analytics that drive smarter waste decisions to end‑to‑end logistics platforms that streamline returns and re‑use, our solutions are designed to be scalable, transparent, and, most importantly, profitable.

Why Join brighthush?

• Impactful Work – Every day you’ll be contributing to a cleaner planet and a more resilient economy.
• Innovative Culture – We thrive on curiosity, experimentation, and continuous learning. Your ideas will shape the future of circular business models.
• Global Reach, Local Touch – While we operate worldwide, we value the unique perspectives of each region. Your voice matters, no matter where you’re based.
• Work‑Life Harmony – Flexible remote work, generous holidays, and a supportive environment that respects your personal commitments.

Role Overview

As a Data Coordination Specialist within our Customer Services team, you will be the linchpin that ensures supplier data flows seamlessly from collection to actionable insights. Your meticulous attention to detail and proactive communication will keep our Salesforce platform clean, accurate, and ready to support our clients’ reporting and invoicing needs.

While the role is predominantly home‑based, you will be expected to travel to our Telford office for occasional meetings, training sessions, and team collaboration events. This hybrid model gives you the best of both worlds: the freedom of remote work and the camaraderie of in‑person teamwork.

Key Responsibilities

• Collect, verify, and input supplier service data into the brighthush Salesforce platform, ensuring 100% accuracy and completeness.
• Identify gaps in data sets, draft clear requests, and follow up with suppliers to obtain missing information.
• Maintain regular communication with suppliers via email, phone, and portal interactions to gather containerised waste service details.
• Collaborate closely with Customer Service teams to resolve data discrepancies, streamline processes, and reduce supplier invoice queries.
• Execute data transfers and updates in a timely manner to meet client reporting deadlines and invoicing schedules.
• Build and nurture strong relationships with suppliers and internal stakeholders, fostering trust and ensuring departmental targets are achieved.
• Stay current on all brighthush products, services, and in‑house applications, translating this knowledge into improved data handling practices.
• Participate in continuous improvement initiatives, providing feedback on data workflows and suggesting automation opportunities.

Essential Qualifications

• Proven experience in data entry, database management, or a similar role – preferably within a customer‑facing environment.
• Strong proficiency with Salesforce (or comparable CRM platforms) and Microsoft Office Suite (Excel, Outlook).
• Excellent written and verbal communication skills in English; additional languages are a plus.
• Demonstrated ability to manage multiple priorities, meet tight deadlines, and maintain high accuracy under pressure.
• Self‑motivated, collaborative mindset with a knack for building relationships across functional teams.
• Detail‑oriented approach to data handling, with a commitment to quality and consistency.

Preferred Qualifications

• Experience working in a circular economy, waste management, or sustainability‑focused organization.
• Familiarity with data integration tools (e.g., Zapier, MuleSoft) and API concepts.
• Knowledge of supply chain logistics, containerised waste services, or related regulatory frameworks.
• Previous exposure to remote work environments and virtual collaboration tools (Teams, Slack).

Skills & Competencies

• Data Integrity Champion – You understand the importance of clean data and can spot inconsistencies before they become problems.
• Communication Pro – You can translate technical data requirements into clear, concise messages for suppliers and internal teams.
• Time Management Guru – You prioritize tasks effectively, ensuring deadlines are met without compromising quality.
• Problem Solver – When data gaps arise, you investigate root causes and implement sustainable fixes.
• Team Player – You thrive in cross‑functional settings, valuing diverse perspectives and fostering collaboration.
• Adaptability – You’re comfortable navigating change, whether it’s new tools, processes, or shifting business priorities.

Career Growth & Learning Opportunities

At brighthush, your professional development is a priority. You’ll have access to:

• Structured onboarding and mentorship programs to accelerate your learning curve.
• Regular training sessions on Salesforce, data analytics, and circular economy best practices.
• Opportunities to lead cross‑departmental projects, enhancing your project management and leadership skills.
• Access to industry conferences, webinars, and a network of sustainability experts.
• Clear career pathways – from Data Coordinator to Senior Data Analyst, Data Lead, or even Product Management roles.

Work Environment & Culture

Our culture is built on three pillars: Innovation, Integrity, and Inclusion. We celebrate diverse viewpoints, encourage creative problem‑solving, and maintain a transparent, supportive workplace. Whether you’re working from home or in the Telford office, you’ll find a community that values your contributions and supports your well‑being.

Compensation & Benefits

While specific figures may vary based on experience, brighthush offers a competitive salary package that reflects your expertise and the value you bring. In addition, you’ll enjoy:

• Generous paid time off – 23 days of holiday to start, increasing to 25 after two years, plus bank holidays.
• Birthday leave – one day off to celebrate your special day after your first year.
• Volunteering day – one paid day per year to support local charities.
• MyPerks platform – discounts on travel, gym memberships, cycle‑to‑work schemes, mortgage advice, and more.
• Financial & family support – competitive pension contributions, life assurance, and enhanced maternity/paternity leave.
• Health & wellbeing – flu jabs, eye care vouchers, Employee Assistance Programme, confidential counselling, and access to mental health support.
• Employee referral programme – earn rewards for bringing great talent into the team.
• Long‑service awards and recognition schemes – celebrating milestones and achievements across the business.
• Regular “My Voice” surveys and follow‑up check‑ins to drive meaningful change.

How to Apply

Ready to make a tangible impact on the circular economy? Click the link below to submit your application and join the brighthush family.

Apply to this job

Closing Statement

At brighthush, we believe that every data point can drive smarter decisions, reduce waste, and create lasting value. If you’re a meticulous, proactive, and collaborative professional who thrives on turning raw information into actionable insights, we want to hear from you. Join us in shaping a sustainable future – one dataset at a time.