Data Entry Pharmacy Technician – Hybrid (Chicagoland & NW Indiana) – $500 Sign‑On Bonus, Competitive Hourly Pay, and Career Growth Opportunities

About brighthush

brighthush stands at the forefront of long‑term care pharmacy, delivering precision medication management to nursing homes, assisted‑living communities, and home‑care agencies across the Midwest. With a proud history of seven consecutive “Great Place to Work” recognitions, brighthush has cultivated a culture where every team member is empowered to make a tangible difference in residents’ lives. Our mission is simple yet profound: to provide the highest quality medication support, ensuring safety, efficacy, and compassion in every prescription we handle.

Operating in a closed‑door environment, brighthush focuses on the behind‑the‑scenes excellence that keeps long‑term care facilities running smoothly. From the moment a prescription enters our system to the moment it reaches a resident’s hand, our dedicated staff uphold rigorous standards of accuracy, efficiency, and customer service. We champion continuous learning, collaborative teamwork, and personal growth, offering a supportive workplace where your contributions are celebrated and rewarded.

Why Join brighthush?

• Specialized Closed‑Door LTC Pharmacy Setting – work in a focused, high‑impact environment dedicated to long‑term resident care.
• Predictable Evening Shift – Monday‑Friday, 3:00 PM–11:30 PM, with rotating weekends, giving you a balanced work‑life rhythm.
• Competitive Hourly Compensation – $20–$24 per hour, commensurate with experience and skill level.
• Comprehensive Benefits Package – medical, dental, vision, 401(k) with 4% match, paid time off, holidays, life insurance, short‑term disability, financial planning support, and an employee incentive plan.
• Clear Career Pathways – opportunities to advance into senior technician, supervisory, or managerial roles within pharmacy operations.
• Meaningful Impact – your precision and attention to detail directly influence the health and safety of long‑term care residents.
• Collaborative Team Culture – respectful, inclusive, and driven by our CORE Values of Compassion, Integrity, Excellence, and Teamwork.

Position Overview

The Data Entry Pharmacy Technician is a cornerstone of brighthush’s Intake Department. As the first point of contact for prescription orders, you will translate handwritten or electronic orders into accurate entries within our proprietary FrameworkLTC and FrameworkECM pharmacy systems. Your meticulous work ensures residents receive the correct medication at the right time while maintaining compliance with regulatory and insurance mandates.

Beyond data entry, you will serve as a trusted liaison for community staff and residents, handling inquiries via phone and email with professionalism and empathy. You will adjudicate insurance claims, collaborate with pharmacists, prescribers, and carriers, and uphold brighthush’s high standards of customer service and safety. This role blends technical proficiency, strong communication, and a passion for delivering quality care.

Key Responsibilities

• Accurately interpret and enter prescription orders into FrameworkLTC and FrameworkECM, maintaining speed and precision.
• Execute profile‑only data entry for new and existing residents, ensuring all demographic and medication information is current.
• Respond promptly to inbound phone calls and emails, providing clear, courteous, and accurate information to community staff and residents.
• Investigate and resolve prescription or resident issues, coordinating with pharmacists, prescribers, and insurance carriers as needed.
• Adjudicate insurance claims, verifying correct coding, documentation, and eligibility.
• Model brighthush’s CORE Values in every interaction, maintaining a professional demeanor at all times.
• Encourage teamwork, promote company philosophy, and attend required company meetings and training sessions.
• Complete all mandatory courses and training modules in the PRS compliance system.
• Maintain a safe and secure work environment, adhering to all safety protocols and company policies.
• Perform additional duties as assigned by management to support pharmacy operations.

Essential Qualifications

• Minimum of one year of experience in healthcare data entry or medical record management, preferably in a long‑term or managed‑care setting.
• High school diploma or equivalent.
• Certified & licensed Pharmacy Technician in Illinois.
• Strong data entry skills with a focus on accuracy and efficiency.
• Excellent verbal and written communication skills, capable of establishing rapport with community staff and residents.
• Professional appearance and demeanor, with a commitment to outstanding customer service.
• Highly organized, detail‑oriented, and able to manage multiple tasks under tight deadlines.
• Motivated, punctual, and reliable team player.

Preferred Qualifications

• Experience with FrameworkLTC or FrameworkECM pharmacy systems.
• Knowledge of insurance claim adjudication processes.
• Familiarity with the PRS compliance system and related training modules.
• Previous experience working in a closed‑door LTC pharmacy environment.
• Strong problem‑solving skills and the ability to work independently.

Skills & Competencies

• Data entry proficiency (typing speed 60+ WPM).
• Attention to detail and commitment to data integrity.
• Customer‑service orientation and empathy.
• Team collaboration and communication.
• Time‑management and prioritization.
• Adaptability to changing priorities and technology updates.
• Compliance with regulatory standards and confidentiality requirements.

Career Growth & Learning Opportunities

At brighthush, we invest in our people. As a Data Entry Technician, you will have access to:

• Ongoing training in pharmacy software, medication safety, and regulatory compliance.
• Mentorship from experienced pharmacists and pharmacy managers.
• Clear pathways to advance into senior technician roles, pharmacy technician supervisor, or pharmacy operations manager.
• Cross‑training opportunities in other pharmacy departments (e.g., dispensing, inventory, quality assurance).
• Leadership development programs and tuition reimbursement for relevant certifications.

Work Environment & Culture

brighthush prides itself on a collaborative, respectful, and inclusive workplace. Our team values transparency, accountability, and continuous improvement. You will work alongside dedicated pharmacists, technicians, and support staff who are passionate about delivering the best possible care to residents. We celebrate diversity, encourage open dialogue, and foster an environment where every voice is heard and valued.

Compensation, Perks, and Benefits

In addition to competitive hourly pay, brighthush offers a comprehensive benefits package designed to support your health, well‑being, and future:

• Medical, dental, and vision coverage with low employee premiums.
• 401(k) retirement plan with a 4% company match.
• Paid time off (PTO) and paid holidays.
• Life insurance and short‑term disability protection.
• Financial planning resources and employee incentive plan.
• Employee recognition programs and performance bonuses.
• Flexible work arrangements for hybrid roles, including remote options where applicable.

How to Apply

Ready to join a team that values precision, compassion, and professional growth? Submit your application today and become part of brighthush’s mission to deliver exceptional medication support to long‑term care residents. We look forward to welcoming you to our dedicated, high‑impact pharmacy environment.