Dedicated Data Entry Clerk – Public Health Services & Clinical Support – Permanent Position at brighthush

About brighthush

brighthush is a pioneering public health organization dedicated to safeguarding the health of every resident in the city. With a legacy that spans centuries, brighthush has been at the forefront of disease prevention, health promotion, and community empowerment. Our mission is simple yet profound: to provide timely, accessible, high‑quality, equitable, and respectful care that empowers individuals to make informed health decisions, regardless of their background or circumstances. By blending cutting‑edge science with compassionate service, we strive to create a healthier, happier, and more resilient community for all.

Why Join brighthush?

At brighthush, you’ll be part of a vibrant, mission‑driven team that values innovation, collaboration, and continuous learning. We offer a secure, permanent employment environment with unmatched benefits, a flexible work‑from‑home policy, and a culture that celebrates diversity, equity, and inclusion. Whether you’re a seasoned data professional or a recent graduate eager to make a difference, brighthush provides the resources, mentorship, and career pathways to help you thrive.

Key Responsibilities

As a Data Entry Clerk, you will play a critical role in ensuring the accuracy and integrity of patient data while supporting the smooth operation of our clinic’s front‑end and laboratory processes. Your day‑to‑day tasks will include:

• Performing cross‑training clerical duties to assist with patient registration, greeting, and clinic flow.
• Documenting intake information collected at triage into the Electronic Medical Records (EMR) system.
• Setting up the specimen collection room and enforcing all relevant guidelines and protocols.
• Preparing specimen drop‑offs, processing samples, and coordinating transport to Quickie Labs or other designated laboratories for STI and emerging infectious disease testing.
• Executing clerical functions such as registration, INSTI antibody finger‑stick reading, phlebotomy, and posting laboratory results.
• Maintaining inventory supplies, preparing e‑order forms for replenishment, and ensuring timely restocking.
• Documenting all necessary forms, including e‑forms, and completing specimen type records.
• Assisting the site supervisor and DIS/SPHA with additional duties as required.

Essential Qualifications

Education & Experience:

• High school diploma or equivalent; associate’s degree in health sciences, information technology, or a related field is preferred.
• Minimum of 1 year of experience in a clinical or data entry environment.
• Proficiency with EMR systems and data management tools.

Technical Skills:

• Strong typing speed (minimum 45 WPM) and exceptional attention to detail.
• Basic knowledge of laboratory procedures, including specimen handling and phlebotomy.
• Familiarity with Quickie Lab protocols and STI testing workflows.

Personal Attributes:

• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a multidisciplinary team.
• Adaptability to a fast‑paced, dynamic clinic environment.
• Commitment to confidentiality and adherence to HIPAA regulations.

Preferred Qualifications

Additional Experience:

• Experience in a public health or community health setting.
• Knowledge of public health data standards and reporting requirements.
• Previous exposure to Quickie Lab operations or STI testing protocols.

Professional Development:

• Certification in phlebotomy or related laboratory techniques.
• Training in data privacy, security, and compliance.

Skills & Competencies

Technical Proficiency:

• Advanced Excel skills (pivot tables, macros, data validation).
• Experience with database management and data cleansing.
• Comfortable navigating multiple software platforms simultaneously.

Interpersonal Skills:

• Strong customer service orientation.
• Conflict resolution and problem‑solving abilities.
• Team collaboration and cross‑functional communication.

Organizational Skills:

• Time management and prioritization in a high‑volume setting.
• Attention to detail and accuracy in data handling.
• Ability to maintain composure under pressure.

Career Growth & Learning Opportunities

At brighthush, we believe that professional growth is a shared journey. As a Data Entry Clerk, you will have access to:

• Structured onboarding and mentorship programs.
• Regular training sessions on emerging public health technologies and best practices.
• Opportunities to transition into roles such as Clinical Data Analyst, Health Informatics Specialist, or Public Health Coordinator.
• Participation in cross‑departmental projects that influence city‑wide health policy and program design.
• Support for continuing education, certifications, and conference attendance.

Work Environment & Company Culture

brighthush fosters a collaborative, inclusive, and dynamic workplace where every voice matters. Our core values—integrity, innovation, and service—guide everything we do. You’ll find a supportive team that values work‑life balance, encourages open dialogue, and celebrates achievements both big and small. Our culture is built on mutual respect, continuous improvement, and a shared commitment to public health excellence.

Compensation, Perks, and Benefits

Competitive Salary: Our compensation packages are designed to attract and retain top talent, reflecting your experience and contributions.

Unmatched Benefits:

• Premium‑free health insurance plan that saves employees over $10,000 annually.
• Public sector defined benefit pension plan with steady monthly payments in retirement.
• Tax‑deferred savings program (e.g., 401(k) or equivalent).
• Robust Worksite Wellness Program offering fitness resources, mental health support, and health education.
• Flexible work‑from‑home policy: up to two days per week, depending on role requirements.

Job Security: As a permanent employee, you’ll enjoy greater stability compared to the private sector, with the added satisfaction of contributing to a healthier city.

Commitment to Equity, Diversity, and Inclusion

brighthush is an inclusive, equal‑opportunity employer committed to recruiting and retaining a diverse workforce. We provide a work environment that is free from discrimination and harassment based on any legally protected status or characteristic. We actively support reasonable accommodations for all applicants and employees. If you require an accommodation during the application or interview process, please contact Sye‑Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347‑396‑6549.

How to Apply

Ready to make a tangible impact on public health? Click the link below to submit your application and join the brighthush team. We look forward to learning how your skills and passion align with our mission to promote health equity and community well‑being.